Eiko's Modern Japanese Cuisine Review

Delicious food, good ambiance and everything you expect from a quality restaurant.

First time dining @ Eiko's and we enjoyed it. We didn't have dinner reservations and probably waited 10 mins for a table.

We ordered the bento box, seafood & vegetable tempura, chicken teriyaki and 1 of their signature sushi rolls the New Zealand, which has Maguro, Freshwater Eel, Topped with Avocado, Daikon Sprouts, and Eel Sauce.

The table service was quick and the waiters were very helpful since this was our first time here. If we're ever in the neighborhood we would visit again.

Food is wonderful, staff is friendly and attentive. Great go-to sushi place in Napa. I would love to see a few more menu options, but I always find something good.

The only reason I'm not giving them 5 stars is because of the service when we arrived. We had a reservation and were seated quickly. However, the waiter took a while to come and get our simple drink orders and we only ordered wine and sake so it wasn't anything complicated. It took so long for it to come out, and not even water in the meantime that when the manager was "doing the rounds" he asked us how everything was and we told him it had been at least 15 minutes and he hasn't brought our drinks let alone take our order. The server was pretty snippy after that. It isn't our fault you took so long! But as the night progressed he got a bit nicer. Aside from that I have no complaints! The food was amazing!!! The portions were large and well priced. We ended up having a great time after the long delay snafu in the beginning. Aside from that, they are five stars!!

Tasty, interesting rolls, the whole experience was excellent

Terrible!!!!!!!!!!!!!!!!!!!
This is the 2nd time we ve tried to eat at this available restaurant. First time, they told us they were available for outdoor dining and when we showed up for our reservation, they were extremely rude and told us they were an ONLY takeout restaurant.
Next time we went to Napa we were with a group of 7 and we called 5+ restaurants in downtown Napa to see if they could accommodate. After many restaurants saying that they could not, Eiko s said that they could. Again, they lied. We show up and they try to seat us at a 4 top and a 3 top separated by a glass wall covering and are told this is what we told you on the phone a month ago . The manager proceeds to tell me that any tables that could nicely accommodate a separates 7 top were reserved and this is all he had. All these guys on the patio have reservations . Granted, we made this reservation a month ago and he is the manager. Long story short, he told us our business was no need to his restaurant so we left. Do not go this establishment unless you want the WORST customer service you ll ever receive.

I went here on Friday night and was beyond impressed! We sat in the bar/lounge area to the left hand side and loved everything about it. We had a Hawaiian bartender who knew the menu inside and out, gave us a lot of suggestions based off our taste buds and allergies as well as good Sake to pair it with. Every time we made eye contact with him, he was ready to help us.

We got the Spider Roll and a fancy Salmon roll and thought it was some of the best sushi we've ever had! We definitely want to come back here and try other menu options since we were so impressed.

Also, if you're looking for a bar to stop and have a drink at before you head elsewhere, you should check out the lounge area here!

My wife and I planned our Napa trip months ago. One of the things we always try to do on the west coast is get seafood and sushi. We looked up sushi joints in Napa and were impressed with the reviews for this place and decided to get a reservation. We planned our entire day around this meal. When we arrived it started out good with the appetizers but quickly crashed when our sushi rolls arrived. The rice was thick and so sticky you had trouble chewing and swallowing. It didn t have that typical sushi rice taste (sushi vinegar). I looked behind the counter and saw one of those machines that supermarkets use to make sushi. The kind that prints out the rice in to the seaweed. It s a shame because the fish was good and the sauces were solid. If you don t care about quality and just want a snack, check this place out. If you like quality seafood or sushi, I definitely recommend going somewhere else!

I will say the staff were friendly. I have no complaints about their professionalism.

Thank you!

Great service family orientated n the food is fabulous atmosphere is superb

They were no tables available when we first got there. So we were offered to sit on the patio where we had ONE drink while waited for our table. We waited over 1 1/2 hs. and we're NEVER offered anything else. We spoke and wait to the staff 2 times about our wait. I finally got tired after almost 2 hours and brought us back to the front (reception area) we were tod nothing was available BUT while we stood there 2 parties that just walked in there and the receptionist asked to the other people how many in their party, and were immediately seated. After this happened 2 times I walked out but my daughter who had her heart set on eating there cried. We went back in and I complained and was told others before us had reservations. This was not so because I HEARD THEM BEING ASKED AS THEY ARRIVED HOW MANY IN THEIR PARTY and then they were seated. They hostesses LIED to us. After waiting another 15 minutes, we were seated. The hostess threw the menus at us saying: "here, here, here" she did not do this to my young child though. We ordered our food but were NEVER offered anything to drink. Our food was served but NEVER did a server come back to us asking how we were doing or if we needed anything. My husband left after a few bites of food as he felt ill. My daughter in law and I, had a taste of his food which was EXTREMELY salty. My daughter in law ended up running to the restroom feeling ill herself. When she returned, she noted that there, was not paper towels or toilet paper available in the restroom. We then decided to leave and my daughter in law was so disappointed and I feelling we felt iut food and service was a disaster and not worthy. Yes, we walked out without paying. WHY????? Terrible service, food ", disrespect, discriminatory. Why? Because we weren't to ghier standards?? I wore a tye dyed tshirt, my husband was unshaven and we didn't fit in???.... Shame on you EIKOS for employing such snobs. You know nothing about us and to have been trays the way we were....was unsatisfactory. And that JAPANESE restaurant plays music by The Beatles and serves Mexican ceviche that can be bought at the local store for $8.... Get real.... Who are the real snobs just because you are in Napa????... BTW, the menu outside says different prices, cheaper, than the real menu inside.

Fun time with party of three, arrived 5:30 pm with a prior reservation, had informed them had a Birthday person within our group. Most importantly, there was no rush, sat by a window table, began with adult beverages of sake, martinis, white wine, the wine was priced higher than its quality...appetizer of tempura string beans was the bomb! Main dishes were fine, including sushi. Some what on the higher priced for what was served, but good. Nice touch was the surprise serving of three slices of cheese cakes with three spoons! While I enjoy Japanese cuisine, this was some what more designed for the American palate. I have enclosed photos featuring the dishes and environment.

Disgusting..!! Horrible experience. Sorry Napa guys u don't know what a good sushi is...the service was horrible, 26 minutes waiting time for a sushi roll?!?!??
We had small salmon bones inside one of the roles and the salmon skin was unchewable...
Really an overpriced dissapointing experience.

Upscale restaurant with above average sushi and Japanese cuisine. Perfect location in downtown Napa. Great service with specialty cocktails was a great change up from wine!

Sushi isn't the same anymore after coming here. You can easily tell how bad other sushi is after eating here.

The soba was overcooked, both the tempora and the fried rice were too salty.

Ordered to go from door dash loved the sushi except the rice bowl found 4 small hair have tried sushi elsewhere but its not so good & fresh so will be buying again (except rice bowl)

Sushi could have been fresher but loved the healthy fries and decor

Excellent sashimi and rolls. Eiko Roll was very good and so was the Napa Valley Roll. All sushi was very fresh and restaurant had good energy

Amazing wagyu nigiri special. Fresh salmon and yellowtail sashimi. Civeche wasn't my favorite, more of a pico overfilled with vegetables instead of a focus on the seafood and citrus flavor. Surprised by the moderate cost for such great quality.

Eiko's was great! The sushi was fresh and everything was delicious. The service was perfect as well.

The salad and sushi were delicious. On this visit, i would give them a fair service rating because we felt rushed, even though it wasn't extremely busy this Friday evening. For example, while we were eating our salad, having not yet placed our sushi order, or waiter came to take our meal order. Then, while we were eating our sushi, a different waiter came and asked if we wanted to have our sushi packed up, twice. It seemed out of character with the service we have had in the past. Otherwise, we enjoyed our evening out at Eikos. It would be nice if they bring back the green tea cheesecake for dessert.

Good food. A letter with the precise. Excellent attention Accessible access. All in favor!

The drinks, appetizers, and service were great here, but I wish they had more options for veggie rolls.

Over priced. Sushi portions are small. Best to drive to SF for sushi.

Nice atmosphere, they were very busy that night, so not fast service, but very friendly and knowledgeable. We (2 of us) were happy with spending about $85 for wine, beet salad, and 3 rolls. All generously portioned and impeccably delicious. My new favorite within a 30 mile radius.

The food is constantly fresh and yummy, workers gives fantastic customer service. I liked how neat it is and ambience. I highly recommend this place.

Very poor service. Just a take out food you have to wait for more than an hour.

Service could have been more attentive, check in makes you feel guilty if you don't have a reservation and there are literally 4 empty tables with no one arriving until 3/4 of the way through the meal

Always a great experience. Food is reasonably priced and we've never had a bad meal. Wait staff and bartenders are always friendly.

This is a solid place given it nicely fits between the highest and lowest of price and quality points; it leans higher, but not as high as the market goes, which is good. The seafood is of good quality with a lot of offerings. The one detractor (for me specifically) is a lot of rolls with tempura or eel sauce, but everything is made to order so not a big deal. If your visiting the area, you may want to try other paces, but if you live here, this is the spot.

Best martini in town, the food is delicious, service it's great, a great place for people watching too

The food was good. No real complaints and everything was very fresh, just not my favorite of all time

My wife and I visited this place for the first time in January 2021. We were celebrating our 9th wedding anniversary. The staff was so friendly and helpful. They also gave us a dish on the house in celebration of our anniversary. What was even more enjoyable than the service was the food. So amazing! Such a great place. We'll definitely be returning!

Amazing sushi! Had a variety at our table and everyone loved all they had! The drinks were delish as well! April took care of us and she was so legit. Just an all around happy person who loved her job. Super attentive, gave great suggestions and took top notch care of us! Wish this restaurant was in Utah.

Great food, good service and a stylish atmosphere. Try the Bon Bons! They were very tasty! Also had the Octopus, Yellowfin Tuna with Jalapeno and finished with the firecracker shrimp. A few glasses of Hess Chardonnay and the night was well spent. Ken Sarna recommends Eiko's in Downtown Napa! Enjoy!

Not the friendliest place, I love sushi and for the location and price I was not super impressed. It was good but definitely not amazing. When I spend that kind of money I expect amazing or at least really good. If you are looking for a foodie experience this is probably not the place.

Honestly food used to be better and service is terrible.

The Ricky Ricardo on Vacation and the Eiko Roll are two items on the menu that you don't want to miss out on!

We just saw the review about the Owner named Allison. We couldn t agree more.
We saw Allison yelling at employees and being rude to customers.
We also witnessed her pass over a couple of African American descent for. White couple. It did not seem like a mistake. Perhaps there are bigger issues with her and her views.

We have now been ordering food for delivery and it's been very high quality, fresh and delicious. Upgrading from one star to 5!

The worst sushi I have tasted. The rolls are not achieved come unarmed. The vegetables are very hard. The salmon burned. It does not have flavor. And they do not have teriyaki sauce. Disappointing.

Bad attention made me wait hours and I finished without reservation

Great staff, awesome outdoor seating area, and pretty great food. It was pricey, but that is more due to the fact that my family is used to the restaurants that offer the half off rolls. Best part about this place was the kids meal chicken nuggets! Big chicken breasts cut up and tempura battered with a teriyaki sauce!

A great taste and value, plus they do the social distancing thing right. Your best bet for quality sushi in Napa right now!

My favorite sushi restaurant ever!!!! Great service, fun menu, and great interior decoration! Love the vibe and the food :)

Sushi was good but nothing spectacular. Some pieces of nigiri had a lot of wasabi. Overall good, but for the price we expected a little more.

Nothing beats Ekko's dressing on the house salad.

Relaxed environment, sports on screen, dining options, very friendly

We had a great time at Happy Hour. Small plates were excellent. We had oysters, the Sanchez Roll, and ribs. Once they heard one of the party was having a birthday, they sent out a cheesecake sampler.

This downtown Napa sushi joint had all the "warning" signs of it being a sub-par Japanese restaurant bolstered by location, atmosphere and a great bar scene. These are the places you typically get below-average sushi for a ridiculous price, just because they are served in fancy plates.

Fortunately, this wasn't the case of Eiko's. The food, despite the swanky setting, was well prepared, thoughtful, and didn't veer too much into the "fusion" territory. Yes, sometimes it feels like the rolls are a bit sauce-heavy, which is never a good sign. But our family genuinely enjoyed the overall experience, especially the kids menu being deliciously classic-kids menu done Japanese style.

Obviously we sat outdoors due to COVID and the corridor between the restaurant and the pathway to the back can be a bit windy. But a small price to pay to eat some decently great sushi at a reasonable price in downtown Napa.

Ordered takeout forgot the miso dressing and sauce for chicken ordered in a Bento box

Good sushi combination offering. Very fresh and tasty. Will be back to eat some more. Came back to eat 3 to 4 times this couple of weeks. Best Japanese food in town in my opinion.

The liquid nitrogen lollipops are delicious! (Until you reach the cheap chocolate center.)

Pretty much everything about this restaurant was great! My fiancee and I decided to try it after receiving horrible service from another Napa sushi place, and I'm glad we did!

The food was great, the service was attentive but not overbearing, the radio/background music was great, and the decor was really nice. Prices on non-sushi items was a little steep, but the sushi was priced fairly for the quality compared to other places I have been to. 5/5 and two thumbs up!

Allison has to be the rudest person we have ever seen in a restaurant. She treats her staff like absolute slaves. She is rude to customers and tells Anyone that will listen that she is the OWNER of the restaurant.
Her staff despises her and all talk behind her back about how bad she is.
The food and the other employees are amazing. Truly great food. If it wasn t for Allison this would get 5 stars.

Food tastes good. Pacing isn t very good. Sushi came out early. Udon didn t even come out. One of the kids didn t get to eat.

We eat here at least three times a month. Very good sushi. Prices aren t too crazy by Napa standards. Reservations definitely recommended at peak times. Good deals on bottles on Wine Wednesday!

We went here on the recommendation of someone at the winery we were at earlier in the day. Reasonable prices, great sushi, fast service, courteous wait staff.

Very good food! The ambience would be better if they play Japanese music instead of American.