Tehnicom Informatika

Tehnicom Informatika is an IT solutions provider based in Niš, Serbia, operating as part of the Tehnicom group since a name change from Ei Informatika three years after privatization. The company offers design and consulting services for communication and computer hardware, including engineering, digitalization, and microfilming of paper documentation. They also produce and maintain fiscal devices and provide software solutions for accounting and payroll.

The business serves clients needing IT infrastructure, software, and fiscal device maintenance, with a specific focus on users who already own CASH or MOBIKA GPRS terminals and want to upgrade to new CASH units under special offers. They also target businesses requiring digital TV signal receivers and those needing Windows-based custom software or AVG security solutions.

Pricing is handled through a points-based system where customers earn or spend points on fiscal devices like the COLIBRI package for 260 points or the PARTNER package for 410 points. Users can save up to 5,000.00 dinars plus VAT by trading in old fiscal devices for new ones under the STARO ZA NOVO campaign.

The company operates out of a sales and service center located at Vojvode Mišića 62 in Niš, where customers can visit for product demonstrations and support. They also offer remote assistance through dedicated phone lines for engineering and user support.

Customers can start by contacting the engineering line at +381 (0)18 550 929 or the fiscal program sales line at +381 (0)18 550 921 to discuss needs. Direct contact is also available through the support line at +381 (0)18 550 929 for service inquiries.

The company differentiates itself by offering free POSLINK or MALOPRODAJA software with the purchase of COMPACT, COLIBRI, or FAVOURITE fiscal cash registers, and by providing Android applications like RTV Belle Amie for local media consumption.

Multiple reviewers consistently praise the team's knowledge, professionalism, and helpfulness, with many noting that the service is top-notch and that the company exceeds expectations for IT solutions.

As of the latest data, the business holds a Trustburn rating of 4.2 out of 5 stars based on 12 reviews, with the most recent feedback dating back to November 2023.

The company has achieved SRPS ISO 27001:2011 certification for its information security management system, demonstrating a commitment to structured security protocols.

Tehnicom Informatika offers a range of specific products including the FAVOURITE cash register with integrated terminal, the COLIBRI and PARTNER fiscal packages, and digital TV signal receivers.

The company provides specialized software solutions such as the Android app RTV Belle Amie, Windows-based custom office packages, and accounting software for main books and fixed assets.

First-time customers should note that they can save significant amounts by trading in old fiscal devices, and they can acquire free software like POSLINK or MALOPRODAJA when purchasing specific cash register models.

The business has a history of operating under the Ei Informatika name before officially adopting the Tehnicom Informatika identity and the Tehnicom group name following privatization.

The team structure includes dedicated roles for engineering, user support, and fiscal program sales, each with its own direct contact number to streamline communication.

The company serves the market in Niš and the broader region of southeastern Serbia, with operations extending to Belgrade through a branch office.