I recently tried to place an order with this print shop, and it didn’t quite meet my expectations. The website was a bit tricky to navigate, which made finding what I needed somewhat frustrating. 🧐 When I finally managed to place my order, the communication wasn’t as clear as I had hoped. I found myself waiting longer than anticipated for updates, and when the items arrived, they didn't quite match the quality I was expecting. It felt like there was a disconnect between what was promised and what I received. I had high hopes, but it seems like there's room for improvement. 📉
Questions about Ecco Print
What is Ecco Print?
Ecco Print is a Danish label printing company based in Hjørring that produces customized labels on rolls for businesses across various industries. Customers can configure their labels online by selecting size, shape, material, and finish, then upload a print-ready file to place an order. The company offers six materials in paper, plastic, and thermo, with shapes including rectangular, round, oval, or custom forms. Labels are produced for sectors such as food, pharmaceuticals, personal care, household products, and e-commerce.
Where is Ecco Print located and how long has it been in business?
The business is located in Hjørring within the North Denmark Region and has been operating since 1937, giving it over 80 years of experience in label printing and packaging solutions. It serves customers across Denmark and provides free delivery throughout the country with a delivery time of 5–7 business days once the print file is approved. The company also holds FSC® certification for its paper products, ensuring responsible forest management.
How does a customer place an order for labels?
Customers can start by visiting the website eccoprintshop.dk and using the online configurator to select size, shape, material, and finish for their labels. They then upload a print-ready PDF file and proceed to checkout, where the price updates in real-time based on their choices. The process allows users to see the price immediately and download a PDF quote if they wish to request a formal offer.
What materials and shapes are available for labels?
The company offers six different materials including paper, plastic, and thermo options, available in rectangular, round, oval, or custom forms. Each label can be finished with a blank, matte, or laminated surface to suit different industry needs. These materials are designed to withstand various conditions, from moisture and grease in food service to extreme cold down to -20 °C for frozen goods.
What are the delivery terms and special ordering options?
Orders are delivered free of charge throughout Denmark with a delivery time of 5–7 business days after the print file is approved. Customers can also request a PDF quote by selecting multiple quantities in the configurator and clicking download offer. For specific needs like a different corner radius on rectangular labels, users can add a comment at checkout, with the minimum radius being 0.5 mm.
Which industries and specific applications does Ecco Print serve?
The company provides labels for diverse sectors including food, pharmaceuticals, personal care, household products, and e-commerce. Specific applications include water-resistant plastic for bottles and dispensers, chemicals-resistant plastic for cleaning products, and food-grade materials for packaging. They also supply batch numbers and QR codes on durable plastic for pharmaceutical and industrial use.
What sustainability certifications and material features are offered?
Ecco Print uses FSC® certified paper from responsibly managed forests and produces labels with up to 30% recycled material. Their plastic options are designed to be water-resistant and withstand moisture and grease, while their thermo materials are suitable for e-commerce shipping labels. These sustainable and functional features are highlighted as key benefits for businesses seeking eco-friendly and durable labeling solutions.
How can customers contact Ecco Print for support or inquiries?
The company can be contacted via the business phone number 98 94 44 99 or through their website's chat function. They also provide a PDF guide for setting up print files and recommend contacting them at dtp@eccoprint for file-related questions. Business hours are Monday to Thursday from 8:00 to 16:00 and Friday from 8:00 to 14:00.
What are some concrete features that simplify the ordering process?
Ecco Print offers a free delivery service throughout Denmark with a lead time of 5–7 business days. They also provide a PDF guide for setting up print files correctly, ensuring that bleed areas are at least 1 mm beyond the edge. These concrete features help streamline the ordering process and reduce errors for customers.
What is the official website of Ecco Print?
The official website of Ecco Print is eccoprintshop.dk.
How is Ecco Print rated on Trustburn?
On Trustburn, Ecco Print has a rating of 1 out of 5 based on 1 review.
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About Ecco Print
Ecco Print Shop is a Danish label printing company that produces customized labels on rolls for businesses across various industries. Customers can configure their labels online by selecting size, shape, material, and finish, and then upload a print-ready file to place an order. The company offers six materials in paper, plastic, and thermo, with shapes including rectangular, round, oval, or custom forms. Labels are produced for sectors such as food, pharmaceuticals, personal care, household products, and e-commerce. Orders are delivered free of charge throughout Denmark with a delivery time of 5–7 business days.
- Website
- eccoprintshop.dk
- Phone
- 004598944499
- [email protected]
- Categories
- Printing
