Eastland Suites Hotel & Conference Center Bloomington-Normal IL

Eastland Suites Hotel & Conference Center Bloomington-Normal IL Review

Reviews 370
4.4
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S
4 years ago

Our king suite was awesome. Spacious and had a pre...

Our king suite was awesome. Spacious and had a pretty fireplace, kitchenette, and tiny patio. I wish there had been a towel bar in the bathroom. I had no where to hang a hand towel or my travel amenities bag.

D
4 years ago

We had a few problems. Found hard candy on yhe flo...

We had a few problems. Found hard candy on yhe floor of our room, two large screws were standing up in the window sill upstairs. We had a toddler with us so these presented a danger. They did provide us a discount due to these things.
The rain gutter over our door was full of leaves so the rain and melting snow was dripping on us, brought to front desk twice but it never did get cleaned.
The bathtubs are very small and you may have to duck to take a shower.
Breakfast is a nice option but the eggs were not very good.

S
4 years ago

This place is amazing I travel for a living and th...

This place is amazing I travel for a living and this is one of the best places I've stayed in a long time, the service is great and the rooms are absolutely so comforting all the way around definitely suggest it to others

C
4 years ago

We had a party for my mom. Upon arrival the venue ...

We had a party for my mom. Upon arrival the venue was clean, the attendees made sure we had everything we needed. They were pleasant and made themself known and available to us immediately. At the end of the party, we weren't rushed out of the building. We were able to clean up and put the room back in the order it was in when we arrived. I would have a party here. I would recommend this hotel to friends and family.

E
4 years ago

Nice drive there and back home from North West Ind...

Nice drive there and back home from North West Indiana. Rooms where clean and well stocked. The staff on duty where well dressed and very helpful. The hot breakfast that came with room was good they had 24 ever guess was clean and kept up with. The business event was a nice room well cleaned the restrooms were nice and maintenance the meal provided at lunch time during the business event was very filling taste good look good staff was again very helpful very well-dressed. I 100% would go back for business or personal enjoyment.

E
4 years ago

Ok

T
4 years ago

Excellent stay. The room was very nice, clean and...

Excellent stay. The room was very nice, clean and comfortable. We had the 1 bedroom with a fireplace and kitchenette. I'm overly impressed with their customer service. We had a kitchenette that was fully stocked. However, there is a small oven but no cookie sheet, cake pan or pizza pan. I called the front desk and they ran to the store and purchased those for me and brought them to my room. How could you ask for more?

K
4 years ago

My experience at Eastland Suites was both therapeu...

My experience at Eastland Suites was both therapeutic and comforting. For my birthday I rented out the 2 story suite and it was perfect. I had plenty of space and time just to relax and clear my head. The staff is respectful and accommodating. Also, I met some nice residents at Eastlands hotel bar. Overall, it was good vibes, good people, and a nice get away.

P
4 years ago

I had a great stay there earlier this year, and en...

I had a great stay there earlier this year, and enjoyed the spacious rooms and kitchenette...plus a full-size refrigerator! Staff was very friendly as well. The hotel design was a nice break from the standard look of the big company chains.

M
4 years ago

It's okay,dated interior,we stayed in the king sui...

It's okay,dated interior,we stayed in the king suite,2 story loft 2 king beds,king bed downstairs,king bed upstairs,lower was nice and cool, upstairs was hot,almost unbearable hot.$200 a night,it's bit overpriced in my opinion.

T
4 years ago

Nice rooms, ours had a fireplace. Bed was saggy in...

Nice rooms, ours had a fireplace. Bed was saggy in the middle. Decent breakfast but you had to walk outside for it (stinks in the winter). Got delivery from portillos which is always a plus if you're an out of Towner

M
4 years ago

On

M
4 years ago

This is my second time in this hotel, and again ev...

This is my second time in this hotel, and again everything was perfect. I attended a training session on the Conference Room and both spaces, the room, and the conference area got my approval. This hotel is divided into separated sections or buildings, some of them far from the lobby. It has a nice pool and a breakfast area with two floors. They offer a continental breakfast with eggs, sausage, bacon, bread, fruits, yogurts, and some other food.

Among the buildings, it has a nice area for a barbecue and a fireplace that it's turning on during the evening and night.

The areas around the hotel are plenty of restaurants and stores, so it is very convenient.

My opinion is that it is a good hotel for business travelers and for families who need to spend some days in Bloomington, IL without expending a lot of money on accommodation.

H
4 years ago

Hotel lobby was clean, rooms were clean and odor f...

Hotel lobby was clean, rooms were clean and odor free, check-in was easy, staff were friendly and efficient, breakfast was excellent and food was fresh looking and tasting, checkout was quick and I would recommend this hotel to others.

A
4 years ago

We stayed at Eastland Suites in a double king loft...

We stayed at Eastland Suites in a double king loft suite for my daughters birthday party. Everything was perfect. It started when I called the hotel to make the reservation, Michelle the young women that helped me with the reservation was friendly and very happy to help ensure Eastland Suites was the perfect place for my daughters party. Upon check in I was greeted by Mike he was very helpful. We had a great time in the nicely decorated room and enjoyed the clean pool and fantastic breakfast the next morning. We will definitely return.

C
4 years ago

We will never stay with this hotel ever again. Our...

We will never stay with this hotel ever again. Our room was advanced purchased and when we arrived at the hotel they had our reservations all messed up and not even under the right name. Our room smelled like sewage the dishes in our room still had food on them and there was moldy food in the fridge. I didn't even want to sleep in the bed knowing that they didn't even take the time to check the fridge. this was a very bad experience at the hotel and I am not going to repeat it ever again.

R
4 years ago

It is a nice hotel for a really good price. The br...

It is a nice hotel for a really good price. The breakfast was good, and the kids really enjoyed the pool. The rooms came with a complete kitchen, so was nice to be able to cook and not have to eat out for every meal. The only downside was having to walk outside to get to the pool in winter. But overall it was good.

J
4 years ago

Though this is a nice hotel I was very upset with ...

Though this is a nice hotel I was very upset with my stay. The website says pet friendly so we booked a room which was a one bedroom king suite. They only have these in one building. After getting settled we received a call from the front desk stating we could not have pets in that room and we would have to move rooms to a studio which is not what we wanted!! Very disgusted that though pet friendly it doesn't mean we can have one of the best room layouts. Most likely will not be staying here again in the future. I might add my dogs are hypoallergenic due to family having allergies.

D
4 years ago

Hotel staff was amazing and super accommodating. T...

Hotel staff was amazing and super accommodating. The amenities included were awesome, hot breakfast being my favorite. The room was clean and comfortable and nice that it includes a full kitchen. I totally intend on going back with my family.

D
4 years ago

Went to inquire about booking our wedding receptio...

Went to inquire about booking our wedding reception here because it looked so promising on the website. The director of sales would take about 3 to 5 days to respond to any of our emails and repeatedly mis-interpreted dates and times and made the whole process cumbersome and time sonsuming.
Hotel may be nice but, they need to clean up their act when it comes to customer service for that.
Don't normally leave reviews on Google but this place really rubbed me and my fiance the wrong way...
Don't use them for their banquet services!

S
4 years ago

This is a wonderful place to stay! Tim is an even...

This is a wonderful place to stay! Tim is an evening customer service agent, and is a real gem! Complimentary glass of wine or beer, great breakfast, clean, spacious rooms. Beautiful grounds, great staff...we WILL be back next time we are in the area!

Eastland Suites Hotel & Conference Center Bloomington-Normal IL

Eastland Suites Hotel & Conference Center Bloomington-Normal IL

4.4