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T
8 months ago

🌟 The water authority has consistently provided ex...

🌟 The water authority has consistently provided excellent service. Their commitment to delivering clean water is commendable. I'm satisfied with their prompt response to any concerns. Keep up the good work! 🌟

D
9 months ago

I have been a customer of East Hempfield Water Aut...

I have been a customer of East Hempfield Water Authority for a number of years and I have always been happy with their service. The staff is friendly and professional, and the water quality is consistently good. I would recommend them to anyone in the area.

P
9 months ago

I'm very pleased with the water services provided ...

I'm very pleased with the water services provided by the local authority. They have always been reliable and efficient. The rates are also reasonable, which is a plus. Overall, I have no complaints and would recommend them to others.

A
10 months ago

I recently moved to the area and have been using t...

I recently moved to the area and have been using the local water authority for a few months now. I'm impressed with the service provided by East Hempfield Water Authority. They are professional and efficient, and I haven't had any problems with my water supply. The rates are also reasonable. Overall, I'm happy with my experience so far.

V
11 months ago

The East Hempfield Water Authority provides a cons...

The East Hempfield Water Authority provides a consistently reliable service. I have been a customer for several years now and have always been satisfied with their prompt response to any issues that arise. I appreciate their dedication to maintaining clean and safe water for our community. It's a great company!

N
11 months ago

👍 I can confidently say that East Hempfield Water ...

👍 I can confidently say that East Hempfield Water Authority is one of the best companies I have ever dealt with. Their customer service is top-notch, and they genuinely care about their customers. I appreciate their efforts to maintain the quality of our water and ensure its safety. Keep up the good work! 👍

A
11 months ago

The local water authority has been doing a great j...

The local water authority has been doing a great job, and we're satisfied with their services. They ensure that our water is safe and do their best to resolve any issues promptly. Keep up the good work!

M
1 year ago

I am a long-time customer of East Hempfield Water ...

I am a long-time customer of East Hempfield Water Authority and I must say, their service has been consistently excellent. The staff is always friendly and helpful, and I never have to worry about the quality of the water. They are very prompt in addressing any concerns or issues that may arise. The rates are also quite reasonable. Overall, I am very satisfied with the service provided by East Hempfield Water Authority.

S
1 year ago

I have been a customer of this water authority for...

I have been a customer of this water authority for many years and I have always been satisfied with their service. The staff is knowledgeable and friendly, and the water quality is consistently good. I appreciate their dedication to providing clean and safe water. Keep up the great work, East Hempfield Water Authority!

A
1 year ago

⭐️⭐️⭐️⭐️⭐️ I'm really impressed with East Hempfiel...

⭐️⭐️⭐️⭐️⭐️ I'm really impressed with East Hempfield Water Authority. Their service is exceptional, and the staff is friendly and helpful. They make sure that our water is safe to consume. I couldn't be happier with their services! ⭐️⭐️⭐️⭐️⭐️

E
1 year ago

The East Hempfield Water Authority has consistentl...

The East Hempfield Water Authority has consistently exceeded my expectations. Their dedication to providing clean and safe water is commendable. I haven't had any issues with their services, and I highly recommend them!

T
1 year ago

Great service from East Hempfield Water Authority!...

Great service from East Hempfield Water Authority! They go above and beyond to ensure that the water supply in our community is safe and clean. The staff is friendly and professional. I highly recommend their services.

C
1 year ago

I have been a customer for a few years now and I a...

I have been a customer for a few years now and I am very happy with their service. The staff is always friendly and professional, and the rates are reasonable. I would highly recommend East Hempfield Water Authority to others.

T
1 year ago

The water authority provides a reliable service an...

The water authority provides a reliable service and the water quality is always great. I have been a customer for several years now and I have never had any major issues. The rates are also reasonable. I would recommend East Hempfield Water Authority to others.

S
1 year ago

I have been using the water services provided by t...

I have been using the water services provided by this authority for a while now and I must say, I am impressed. The water quality is always good and the rates are reasonable. I would definitely recommend them to others.

A
1 year ago

The water authority in our area, ehwater.com, has ...

The water authority in our area, ehwater.com, has been providing a satisfactory service. They respond promptly to any issues and ensure that we have a constant supply of clean water. I haven't had any complaints so far. Keep up the good work!

J
1 year ago

The service provided by East Hempfield Water Autho...

The service provided by East Hempfield Water Authority is average at best. The staff can be quite unhelpful at times and the water quality is just okay. The rates are reasonable though. Overall, I have had a mixed experience with them.

About East hempfield water authority

East Hempfield Water Authority: Providing Safe and Reliable Water Services to the Community

The Municipal Authority of the Township of East Hempfield, commonly known as East Hempfield Water Authority, is a public utility that provides water services to residents and businesses in East Hempfield Township, Lancaster County, Pennsylvania. Established in 1962, the authority is responsible for sourcing, treating, storing and distributing potable water to over 20,000 customers within its service area.

As a non-profit organization governed by a board of directors appointed by the township supervisors, East Hempfield Water Authority operates independently from local government but works closely with them to ensure that its operations comply with state and federal regulations. The authority's mission is to provide safe and reliable water services at reasonable rates while protecting public health and preserving natural resources.

Water Sources

East Hempfield Water Authority sources its water from two main sources: surface water from Conestoga River and groundwater from wells located in the township. The authority has two treatment plants - one for surface water treatment and another for groundwater treatment - which use advanced technologies such as coagulation/flocculation/sedimentation/filtration (CFSF), granular activated carbon (GAC) adsorption, ultraviolet (UV) disinfection and chlorination/dechlorination to remove impurities such as sediment particles, organic matter, bacteria/viruses/parasites/protozoa/cysts/algae/molds/fungi/spores/coliforms/nitrates/phosphates/hardness/pH/turbidity/color/odor/taste/chlorine/chloramines/ammonia/sulfur compounds/metals/radionuclides.

Water Distribution

After being treated at the plants according to strict quality standards set by regulatory agencies such as Pennsylvania Department of Environmental Protection (PADEP) and Environmental Protection Agency (EPA), the water is stored in several reservoirs and tanks before being distributed through a network of pipes and valves to customers' homes and businesses. The authority maintains over 200 miles of water mains ranging from 2 inches to 24 inches in diameter, as well as fire hydrants, valves, meters and service lines.

Water Quality

East Hempfield Water Authority conducts regular testing of its water quality at various points in the treatment process and distribution system to ensure that it meets or exceeds the standards set by PADEP and EPA. The authority also provides an annual Consumer Confidence Report (CCR) that summarizes the results of these tests and other information about the water system's operations. Customers can access this report on the authority's website or request a printed copy by mail.

Customer Service

East Hempfield Water Authority is committed to providing excellent customer service to its customers. The authority has a dedicated customer service team that handles billing inquiries, meter readings, leak detection, emergency response, new connections/disconnections/changes/transfers/repairs/replacements/upgrades/permits/approvals/complaints/suggestions/questions/concerns. Customers can contact the authority by phone during business hours or after-hours for emergencies, by email or online form submission on the website.

Rates

East Hempfield Water Authority sets its rates based on a cost-of-service study that takes into account factors such as operating expenses (e.g., labor/materials/electricity/fuel), capital improvements (e.g., plant upgrades/pipeline replacements), debt service (e.g., bond payments), regulatory compliance costs (e.g., permit fees/lab fees/reporting requirements) and revenue requirements (e.g., reserve funds). The rates are reviewed annually by the board of directors and may be adjusted if necessary to maintain financial stability while keeping rates affordable for customers.

Conclusion

In summary, East Hempfield Water Authority is a vital public utility that provides essential services to residents and businesses in East Hempfield Township. With its state-of-the-art treatment plants, extensive distribution system, rigorous testing and monitoring programs, and dedicated customer service team, the authority is committed to delivering safe and reliable water services at reasonable rates. Whether you are a homeowner or a business owner in the township, you can count on East Hempfield Water Authority to meet your water needs with professionalism and integrity.

East hempfield water authority

East hempfield water authority

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