Great pawn shop. Clean and well organized. Seem to be high price but all pawns I been to seem to be that way. I do got thank them for the amazing deal my friend got on his Taylor guitar from this place.
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First time at a pawn shop and I can certainly say my experience here was beyond Excellent!! Their staff was so nice and helpful I was having a hard time leaving. So many great deals !!( got an awesome jbl Bluetooth speaker for such a good deal.) I definitely recommend this pawn shop!!
This is by far the nicest and most reasonable pawn shop I have been to! I actually got close to what I wanted for a loan and the staff is so nice and friendly :) I had the pleasure of working with Albert and he was so nice and funny and gave me a great deal :) 5 stars the best pawn shop I've been to in San Diego
This place is amazing they helped me with getting my son a Xbox . Michela even got me a discount . I was so surprised and happy their service was beyond my expectations! I highly recommend East county pawn #1 in El Cajon and San Diego!
A Great Pawn Shop! Branden was so helpful and friendly, the whole staff that I came across was very friendly ANNND I got top dollar on my pawn! I Recommend East County Pawn To All!
I wish I could give East County Pawn Shop a NEGATIVE star review. I called regarding a Television we wanted to bring in, Panasonic Smart TV and was told there was a low end and high end for that TV. The staff was INCREDIBLY rude! I think it was too close to closing up and they didn't care to bother. Well, it mattered to us. DO NOT USE this place! We went to a competitor and got $100! I think their positive reviews are fake!~
My mother pawned her ring that she had appraised as a 1920s 1.2 karat diamond because she needed grocery money. When we came to get it 6 months later (she got an extension) it was a different ring that looked alike. She had the ring since she was 18 and it has been in the family since the 50's. She told them it wasnt her ring and they said it is because its still in the envelope they had put it in when she pawned it, she didn't believe them at all but they kept denying and she isn't a jewelry expert. She never felt the same about the ring again so when I needed a car repair we took it to a jeweler and they said that it was a 1 karat diamond from the 1960s. Im so pissed this day but its been 2 years since sold and 4 since it was pawned so I just feel like is they can do that to my mother who knew the people who worked there for 23 years and my grandmother has known them since the early 90s. My family has sold them ww2 era m1's and a 1911 we got when my grandfather died and made them alot of money its so scandalous. I hope they are arrested or a investigation be brought against them.
I was a little low on some cash until payday and went to pawn my gold chain for a couple hundred dollars. Joshua greeted me as soon as I walked in and had a smile on his face the whole time helping me. Very friendly staff and I got more for my chain than I thought I would. A+ pawn shop!
Clean. Great selection. Very organized. The ladies are very nice and extremely helpful! Thank you, Kristy- I appreciate your upbeat welcome when I walk in :)
Kristy is by far the best representative i have came in contact with in san Diego she is on point every time and does as much as she can for me at all times thank you east county pawn you roccc
I had to edit my 5 star review from 3 years ago. Thats how much this place has changed.
I used to love this place. The prices were fair and they made reasonable offers on gold and silver. I understand that they are in business to make money, however, when 14k gold is $32+ per gram and out the gate your offer me $19 per gram and then get rude when I question you about it, that's wrong. Especially since I have been a customer for many many years. I have pawned and sold a ton of stuff here and the fact that you low ball people like that makes me sick. The average pawn shop or gold buyer usually takes 20% or so off the spot price. Ive never encountered a place that tried to take 40+%. Greedy and grimey. The other issue I have is when you utilize a pawn shop and you get your stuff out and items have been in there repeatability, you should be basically building your credit for higher loans. Nope not here. Not to mention why wouldn't you pay more to someone who is selling an item VS pawning an item? There is no incentive to want to sell anything here. Again, you guys used to be my favorite pawn shop and now I dread even going in here if you're my last option. Im not sure if its due to newer employees, poor training or more profibility but the last several times I have been in there it has been very disheartening. So much so that not only I have decided to move my business to the other EC pawn shops, the business of my boyfriend, our mothers and 3 of my friends will be moving their business as well.
I have never felt that I was being ripped off by you guys before but that is exactly how I felt. I even took my items and let the woman know I was going to take my business else where and no one even attempted to stop me. So I guess my business wasn't that important to you in the first place.
Nothing but mad love to all staff. Many years of good and fair buisnes both buy and sell . As we all experience lifes trials I too had couple years fighting illness , east co pawn did everything in there power to support with caring and understanding heart . I will be forever grateful for everything they have done above and beyond . God Bless ...
I shop here all the time. Great selection and wonderful prices. Excellent management. Santino is very helpful. Kristy is a riot. Thanks guys. You're the best.
This week i went into this pawn shop after leaving one the one on main street where they only wanted to give me 60.00for my bracelet and when i got to East County Pawn i was greeted by Kristy with a friendly smile i told her what i experienced at that other shop and she smiled and said we will take care of you this shop has the highest loans and to top it off Kristy was wonderful fast and let very happy i will definitely be back to this shop again go in and ask for Kristy no matter if you want to pawn sell or buy items Kristy will take care of you i felt like family i will definitely give my business to them
I have been in this pawn shop a couple of times to buy items every time I come in here I m greeted with a smile and a friendly face from Kristy today I purchased a high-end bike for a great price I definitely recommend everyone to come here if they want good prices
This was the first time going to a pawn shop & it was great. After getting into a financial bind & not knowing where to go I decided on ECP. Being that it was my first time I was really nervous. Luckily I was given a guiding hand from Kristy & Liz (Manager) on the whole process. After having my question/concerns answered I felt a heavy weight lifted off my shoulders. After pawning some tools & a piece of jewelry I was able to get the loan I needed (they even offered me more than I wanted too) I was satisfied, they are the most honest, kind, & compassionate people I have ever done business with. That being said a big thank you to Kristy & Liz.
wonderful place went in just to check things out and was greeted with smiling face and great big hellos from Kristy and Josh they were both very friendly will be back for sure
I have to say every person that works at this pawn shop is the best!!! I can go in looking for one thing and come out with deals I wouldn't even thonk to find! Come check out my local shop and see what deals you will find! Thanks Josh for your help!
This one favorite spot to come. Liz and her great crew always give me great customer service and great smile. I like visiting this place every time. Thank for all the great service.
He was completely rude. I'm posting this on behalf of my sister on her Google account. She took me here so I could try and sell some stuff I didn't need. The guy said that he couldn't sell anything I had because they weren't worth much and then he tried to get my sister to pawn the necklace her boyfriend had given her and wouldn't listen when we told him it wasn't for sale trying to guilt us into selling it. He was completely rude and I will never go there again.
I normally wouldn't shop at a pawn shop but I went in looking for a gift and Kristy was so helpful and patient with me while I made my decision. I will be back!
Great little shop! I was looking for a gold necklace for my niece's birthday. Josh and Kristy helped me find the cutest chain! Even knocked $150 off the price. I will definitely be going back to buy more gold later!
Today was one of my greatest experiences in east county pawn they were quick and efficient Kristy did the best she could to suit my best interest again they have fulfilled my needs and everything else thank you again Kristy and east county pawn
Unique pieces and great prices! Cassandra was really helpful and sweet, she made my husband and I feel welcomed. Will be going back on our. visit back to El Cajon City!!!
This was my first experience pawning. I was feeling uncomfortable walking in the shop I didn't know what to expect. Immediatly I was greeted by Liz and she made me feel at ease she is very informative and sweet natured.i went home and grabbed all the things that I don't use and went back. It is actually a fun experience . They also have brand name purses for affordable prices. I was able to get rid of a guitar and trade for a purse.
Excellent customer service! Dave looked up the market rate for my gold and gave me the best price! I truly appreciate his professionalism and personable attituide.
I have been using this place for some time lately. Josh and Dave and all the other employees are great. After the county went into lockdown I was worried they would be closed. I called them to check and luckily they said they are staying open. They are also doing online payments so I didn't even need to leave my house. I highly recommend this pawn shop.
I came in as a new customer from out of town and they got me hooked up legit!! Juan helped me out and he really went above and beyond my expectaions. Thanks guys for coming through for me right when i needed it A+++++
This place is great! Everyone there is so nice! Great deals daily! Recently I purchased an IPod at a great great low price. Highly recommended. Thanks Dave!
THE BEST PAWN SHOP EVER! when i walked in i got greeted. Everyone has a nice attitude they make you feel safe and welcomed. They have candy all the time! staff is awesome! they love what they do!
East County pond thing going here for years they seem to have everything that I m looking for even the hard to find items and everybody here is very helpful and really nice if you re asking me stop in and see for yourself
This shop has recently changed ownership. Nice clean shop with lower prices. Ask for Liz she is great super helpful from giving you the most on your pawns to the best discounts in town. I would definitely recommend this pawn shop to anyone.