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What reviewers say about Easiserv

Based on 12 reviews, listing data and website checks · updated yesterday

Customers generally describe Easiserv positively, frequently highlighting that its website is user-friendly and easy to navigate, and that the customer support team is helpful, responsive, and quick to resolve issues, with several calling the service excellent and highly recommending it.
What is Easiserv?

Easiserv is a creative digital agency and Webflow Certified Partner based in Northampton and Harpenden, England. They specialize in web design, branding, and digital solutions for businesses looking to connect with their ideal clients. The company was formed by Colin & Neil McDermott in 2000, with Stuart joining the team in 2010, giving them over 25 years of experience in the industry.

How can I start working with Easiserv?

To get started with Easiserv, you can book a discovery call to discuss your business goals and requirements. They offer a structured process starting with a kick-off meeting, followed by design, development, testing, and deployment. For ongoing support, they provide web hosting and management services to ensure your site remains up-to-date and functional.

Where is Easiserv located and what areas do they serve?

Easiserv operates from two main locations: The Old Granary in Northampton and The Harpenden Collective in Harpenden, Hertfordshire. Their registered address is also in Northampton, and they serve clients across the UK, with a short train ride from London making them accessible to London-based clients as well.

What technology and platforms does Easiserv use?

The company has a strong presence on the Webflow platform, which they use for building responsive and conversion-driven websites. They also utilize Figma for design work and offer services like converting Figma designs into pixel-perfect Webflow pages. Additionally, they partner with photographers to provide high-quality imagery for their clients' projects.

What makes Easiserv different from other digital agencies?

Easiserv positions itself as an extension of your team, focusing on ethical approaches and detailed attention to people and the world around them. They emphasize a founder-led, people-focused approach where their team listens and engages deeply with clients to create well-thought-through websites that resonate with target audiences.

What specific services does Easiserv offer?

One of their key services is 'White Label' agency work, where they design and build websites in Webflow for clients who want to concentrate on creativity. They also offer digital partner services, providing presentations, Mailchimp newsletters, and print materials for businesses without a full-time designer.

How long has Easiserv been in business?

Easiserv has been in operation since 2000, making them a family-run business with over 25 years of experience. They have grown from a small team to include multiple offices, including a Hertfordshire office opened in 2018, reflecting their commitment to expanding their reach while maintaining a personal touch.

How can I contact Easiserv?

You can contact Easiserv via their Northampton office phone number 01604 467930 or by email at [email protected]. They also provide physical addresses for their Northampton and Harpenden offices, along with a registered address in Northamptonshire for formal correspondence.

How recent are the reviews and what is the rating?

Recent reviews on Trustburn show a 4.3 out of 5 rating from 12 reviews as of October 2023. The majority of these reviews are positive, with many highlighting the user-friendly nature of their websites and the exceptional customer service provided by their support team.

What do reviewers praise about Easiserv?

Reviewers frequently praise Easiserv for their exceptional customer service, user-friendly websites, and responsive support teams. Many clients mention feeling supported and trusting the team's knowledge, noting that the new websites have significantly improved their business inquiries and customer interactions.

What does Easiserv's own website say about their process?

Easiserv's own website states that they have a rock-solid process to deliver bespoke website solutions, focusing on usability, conversion-led design, and fast loading pages. They also highlight their commitment to ongoing support and management after the site launch to ensure long-term success.

What are the key steps in Easiserv's website development process?

Easiserv's process includes a thorough testing phase where they ensure all functionalities work as expected, including test sales and form interactions. They also manage domain redirections and ensure a seamless deployment process to minimize disruption for their clients.

Based on reviews, listing data and the company's website. Verify anything important with the company directly.

Tim Cooke
Reviews 1

I have been using Easiserv for a few months now and I must say I am quite impressed. The website is user-friendly and easy to navigate. The customer service is top-notch and any issues I have had were resolved quickly. Overall, I would rate Easiserv as excellent.

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About Easiserv

Easiserv is a creative digital agency based in the heart of Northampton

Address
Office 5 St Luke's Centre Suite 5
Categories
Design