Dragon Graphics / 4 Greeks Review

When i decided to start my latest business venture I knew i needed some great advertising, I had a couple of great ideas and went to Dragon Graphics for help. Jr. Designer, Kristen Brooks was put in charge of designing my first company logo. I gave her some art that spelled out word for word what needed to be in the logo. The company name and slogan. When i received the artwork proof, She had misspelled the word excellence in "Serving with Excellence" and She misspelled the company name to be Process Services when I wrote it for her. (Process Servers) After waiting a few days for the proof to arrive and then it finally did, being a huge disappointment, I no longer wanted to continue with the bad service and lack of attention to detail.

This is what she had to say when i told her I would not pay for design time that produced a product of such poor quality:

""I talked to the owner and he said to forget it and not send this to claims. I'll make sure to let the receptionist know that we will not be doing any work with you in the future and to delete you from our system.

My response:
That sounds great. I hope you and owner see this as a learning opportunity. The customer is most important and without them you have nothing. Going the extra mile to look over the proofs before sending them out would be a great way for you to personally grow from this experience. If I misspelled one of my clients names wrong, what message would that send to them?

Thank you and God bless.
Michael Reid""

Her final Message to me:
I do not read the messages of people who do not pay their bills. If you decide to pay your bill I would be happy to read your emails, otherwise please stop messaging me because I have paying customers I need to attend to.""

The customer service was piss poor and If i had the time I'd stand in front of there business with a sign warning customers of the horrible experience they might soon endure. But who knows Kristen is just one of there many designers,""

I hope this is helpful to those who are serious merchants and demand quality customer service.

Called to get some new cards today, was talked to rudely by the graphic artist (Faizal) and the office manager (Cristiana) very unprofessional. Hopefully Jeff talks to them and changes their attitude, until then I will go somewhere else.

Great price and fantastic product. I m completely happy with my service!

As a walk-in with an unusual request, I was welcomed and treated as though my need was important to them. The owner personally showed me how he could easily solve the issue I presented. When I returned several weeks later to have the issue taken care of, one of his staff expertly got it done. I will take my business to them before going anywhere else in the future. I highly recommend Dragon Graphics.

Built a custom 2 story guinea pig cage (c & c cage) and called around town to find someone to cut out coroplast for me as a cage liner. The Dragon Graphics team were friendly and helpful. Ended up working with me to save me some money while meeting my short deadline and giving me a better finished product than I had hoped for!

If you need help with your pet cage, these guys are my recommendation.

Here at Catalyst DV Services, we have had well over a hundred sweatshirts done with a very good design and we have NEVER had a problem with Dragon Graphics or their great work. I highly recommend them! thanks!

I've used Dragon Graphics for the past 7 years and continue to use them for all my clients needs: t-shirts, signs, stickers, vehicle wraps, business cards, design, etc. They do a fantastic job and my clients are always very happy because they don't have to pay an arm and leg like some other places. Thanks for always being awesome and making me look good!
I would highly recommend Dragon Graphics to anyone in the Chico and surrounding areas or anywhere for that matter because I know they work with a lot of out-of-state companies as well!

Jeff was awesome to work with, I was placing a t-shirt order and he helped me choose the right materials because I had no clue what I wanted. They have fast turnaround times, super competitive pricing, and I recommend them for anyone looking to have something printed! I'm thrilled with the product, and so are my customers, which is what really matters.

I ordered four outdoor signs for my law practice. They guys did a terrific job. Numerous revisions were required and they were very patient with me. the final result was impressive, and the price was reasonable as well. I definitely recommend them.

I have known of dragon graphics for approx. 8 years and I can say what a pleasure it is to work with them. They have helped me with logo creation nd other projects. They go from start to finish with never a hiccup. Thx guys!