About Dovetail software
Dovetail Software: The Ultimate Solution for HR Case Management, Employee Portal and HR Knowledge Management
Dovetail Software is a leading provider of HR case management, employee portal, and HR knowledge management solutions that empower HR teams globally within the realm of HR service delivery. With over 20 years of experience in the industry, Dovetail has been helping organizations streamline their human resources processes by providing them with innovative software solutions that are designed to meet their unique needs.
At Dovetail Software, we understand that managing human resources can be a daunting task. That's why we have developed an all-in-one solution that simplifies the process and makes it easier for you to manage your employees' needs. Our software is designed to help you automate your workflows, reduce manual tasks, and improve communication between your team members.
Our flagship product is Dovetail Employee Portal (DEP), which provides employees with a self-service platform where they can access information about their benefits, payroll details, time off requests and more. DEP also allows employees to submit requests directly to their managers or the HR department without having to go through multiple channels.
Another key product in our portfolio is Dovetail Case Management (DCM), which helps organizations manage employee cases efficiently. With DCM's intuitive interface and powerful features such as automated routing and escalation rules based on business logic or SLAs (Service Level Agreements), you can ensure timely resolution of cases while maintaining compliance with regulatory requirements.
In addition to these products, we also offer Dovetail Knowledge Base (DKB) - an online repository of articles that provide answers to frequently asked questions related to various aspects of human resources management such as benefits administration or performance reviews. This tool helps reduce the workload on your support staff by enabling employees to find answers themselves quickly.
At Dovetail Software, we pride ourselves on providing exceptional customer service. Our team works closely with clients throughout the implementation process ensuring smooth transitions from legacy systems while minimizing disruption during deployment phases so that our clients can focus on what matters most - running their businesses!
We believe in delivering value through innovation; hence our products are continuously updated based on feedback from customers who use them daily! We strive for excellence in everything we do because we know how important it is for businesses like yours who rely heavily upon efficient Human Resource processes!
In conclusion,
If you're looking for an all-in-one solution for managing your organization's Human Resources needs effectively- look no further than Dovetail Software! Our suite of products offers everything from case management tools like automated routing & escalation rules based upon business logic or SLAs; self-service portals where employees can access information about benefits/payroll details/time off requests without going through multiple channels; knowledge base repositories containing articles answering frequently asked questions related specifically towards different aspects within Human Resources Management- all backed up by exceptional customer service provided by our experienced team members! So why wait? Contact us today & let us help take care of your organization's Human Resource needs!
dovetailsoftware.com
