I recently made a purchase from Douglas Stuart Ltd...
I recently made a purchase from Douglas Stuart Ltd and my experience was just average. The company's website was easy to navigate, making it convenient for me to browse their product offerings. However, I found their customer service to be lacking. When I had a question about one of their products, it took quite some time to receive a response. Additionally, the shipping of my order was delayed, which was a bit frustrating. On a positive note, the quality of the product I received was satisfactory and matched the description on the website. Overall, I think there is room for improvement in terms of customer service and promptness of deliveries. While I wouldn't discourage others from shopping with Douglas Stuart Ltd, I also wouldn't highly recommend them. They have potential, but they need to step up their game to provide a more exceptional experience for their customers.