Quality not as expected. service could be improved significantly.
Questions about dossi jewelry
What is dossi jewelry?
Dossi is a Colombian jewelry brand that designs and sells jewelry online through its e-commerce platform. It offers rings, earrings, bracelets, pendants, pins, and charms in silver and Swiss cubic zirconia. The company promotes its products as original designs and highlights seasonal silver jewelry collections subject to stock availability.
Where is the business located and how can customers reach them?
The business is located at Carrera 15 # 74 – 15 in Bogotá D.C., Colombia. This address is listed under both the contact section and the workshops area on their website. The phone number provided for inquiries is 318 254 3188.
How do customers place orders and what current promotions are available?
Customers can browse and purchase pieces directly from the website, which acts as a tienda online. The site provides a contact channel for customer inquiries and allows users to apply for a 20% discount on their next purchase before June 23, 2023, valid only for their first purchase.
What specific products and current discounts are featured on the site?
The website mentions a 30% discount on the 2022 collection and highlights that all seasonal silver jewelry collections are subject to stock availability. Specific products mentioned include the Dije Escorial, Prendedor Plano, and various earring models like Trias and Luna-Luna.
What is the current Trustburn rating and what does the recent feedback indicate?
The Trustburn rating for Dossi Jewelry is 1 out of 5 based on one review posted on July 26, 2024. This single review criticized the quality as not being as expected and stated that the service could be improved significantly.
When was the business founded and what are the official operating hours?
The website footer and contact page state that the business was established in 2021. The operating hours are Monday to Friday from 8:00 am to 5:00 pm and Saturdays from 10:00 am to 2:00 pm.
How does the business handle stock availability for its seasonal collections?
The site explicitly states that all seasonal silver jewelry collections are subject to stock availability. Customers are encouraged to check the website for the latest updates on inventory for rings, earrings, bracelets, and other items.
Who is the target audience and how does the business operate?
The business operates exclusively online as a tienda online, targeting customers in Colombia who wish to browse and purchase jewelry directly from the website. The catalog includes unique designs that customers describe as never seen before but always desired.
What specific promotional terms and product names are highlighted on the site?
The website features a promotional offer of 20% off for first-time buyers applying before June 23, 2023. It also lists specific product names like the 'Dije En Línea' and 'Aretes Trias' alongside their collection years and discount percentages.
What aspects of the user experience and product information are highlighted by the business?
The business emphasizes its Colombian heritage and unique designs, with customers noting the ease of navigation and detailed product information on the website. The site also provides a form for customers to submit inquiries and receive assistance.
What specific packaging or delivery safety features have customers noticed?
The website mentions a 'cinta de seguridad' (security tape) as a professional feature used for packaging, which surprised a customer named Laura Diaz H. This detail reflects the attention paid to product presentation and delivery safety.
What variety of jewelry types and digital features are available to customers?
The business offers a wide range of jewelry types including rings, earrings, bracelets, pendants, pins, and charms. The site also mentions a specific discount code application process and a subscription option for updates.
What is the official website of dossi jewelry?
The official website of dossi jewelry is dossijewelry.com.
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Questions & Answers
Does the original design promise apply to the seasonal silver jewelry collections as well as the main catalog?
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About dossi jewelry
Dossi is a Colombian jewelry brand that designs and sells jewelry online through its e-commerce platform. Its catalog includes rings, earrings, bracelets, pendants, pins, and charms, with collections available in silver and Swiss cubic zirconia. The company promotes its products as original designs and highlights seasonal silver jewelry collections subject to stock availability. Dossi operates as a tienda online, allowing customers in Colombia to browse and purchase pieces directly from the website. The site also provides a contact channel for customer inquiries.
- Website
- dossijewelry.com
- Phone
- 318 254 3188
- [email protected]
- Categories
- Retail, Luxury goods & jewelry
