Don's Cold Storage & Transportation, LLC

Don's Cold Storage & Transportation, LLC Review

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K
3 years ago

Wasn't a cluster or too busy at 0800 when I arrive...

Wasn't a cluster or too busy at 0800 when I arrived. Took them a while to get around to giving me a door and get loaded. Maybe here 4hrs. It's true about entering on easy st to get sight side into the staging area then go down the yard and flip around to get sight side for the doors. Get a long, shallow set up for the doors and it's not a bad backing.

R
3 years ago

Always has been one of the best shippers in the co...

Always has been one of the best shippers in the country. The professional way they get drivers in and out with a good attitude doesn't come by accident I believe. I've hauled a few dozen loads a year out of location for years. I was shocked the first time years ago when the owner of the company this size came to my truck and said "I want to thank you for bringing this frieght". He said there was hot coffee and restrooms inside and shook my hand.Then, I watched him go by other trucks. Over last 10 years or so I've personally seen this repeated on 3 occasions. A few years ago, I had a particular issue with one supervisor, so I asked to speak with Don maybe a month later. Told him the concern and noticed the change that he said would be address. Great place. It would make everyone's lives,drivers and shippers alike less stressful if Don 's model of operation was followed. I expect this would be a great place to work as well.

J
3 years ago

Well so far if your late ,they will work you in. I...

Well so far if your late ,they will work you in. I had a window to pick up and didn't get the load till 2 hours into pickup time. Trailor has to be clean and precooled -10.. only have a certain amount of doors they use to load trucks the rest are dropped trailors...slow slow slow.. don't be in no hurry to go anywhere. After its a zoo..

C
3 years ago

Pretty fast in and out time for a LUL, docks are a...

Pretty fast in and out time for a LUL, docks are a little tight and if you come in from the south entrance you will be forced to blind side into the dock, always make sure you come into the East entrace to avoid this.

D
3 years ago

Hello

S
3 years ago

Absolutely horrible experience. They are absolutel...

Absolutely horrible experience. They are absolutely clueless on how much their product weighs. Bills said 44,000 lbs and I was 3,500 lbs overgross. That means with my equipment the actual weight of the product was almost 48,000 lbs. Waste of time scaling out, coming back to cut load and return to scale hoping they did it right. Ridiculous.

J
3 years ago

Late=wait

Late=wait
Early=wait
On time =wait

C
3 years ago

Quick

d
3 years ago

Always very fast loading. In and out only in 1 hou...

Always very fast loading. In and out only in 1 hour and for frozen loads that s normal. The shipping office guys are very kind and helpful. You have to back up to blind spot side or make a sharp u-turn if possible. They have restroom in office but now they closed it bcoz this pandemic. Overall good experience and yes sure I ll come back here again

M
4 years ago

Only down fall to this place is not much room to p...

Only down fall to this place is not much room to park, or maneuver, got here @1315 for a 1500 appointment, loaded by 1430, and they said I can park here for my break since I'm out of hours. Over-all..Pretty good experience

I
4 years ago

Enter off Easy Street. That'll put you on sight si...

Enter off Easy Street. That'll put you on sight side to back in parking area to go Check in. Check in is the building with all the windows. Has sign can't miss it. FCFS place so of you get here at 07:00 you'll be out fairly quickly. Come later (giggity) and you'll be lost in the shuffle and be chilln all day.

Side note:
You can enter off of 94 but then you will have to blind side into parking area and if it's busy you're gonna be looking like a rookie.

@Intersate_reed

How about we start posting check in procedures so other driver know what to do when they show up. Thanks

K
4 years ago

Fast load. Had no trouble entering by Easy Street,...

Fast load. Had no trouble entering by Easy Street, allowed for sight side backing into staging. Plenty of room when you get a door to pull out and right then back up, or go down the way and turn around. Friendly staff, overnight parking available.

S
4 years ago

I was put in a door right away, then sat for near...

I was put in a door right away, then sat for nearly 5 hours to get loaded. Fifteen miles to the nearest Cat Scale. Over weight. Had to go back to have the load reworked. Been here for over an hour and still waiting on a door to get legal.

J
4 years ago

Just an F.Y.I. If you would prefer trucks not ente...

Just an F.Y.I. If you would prefer trucks not enter at a certain access point, the wise thing to do would be put a sign up stating that and offer an alternate.
When that's not an option you could always throw sarcastic remarks, it's a technique used by many people regularly when they otherwise have nothing intelligent to offer.

s
4 years ago

Plz dont waste time going there if u picking up lo...

Plz dont waste time going there if u picking up load
For canada u will waste whole day it's better u keep
Resting where u are now try explaining ur dispatch
U r not doing this job because u dont want to waste
Ur day instead try getting dry load for coming back.

This would really help n u will be thankful to my
Suggestion later

A
4 years ago

I was late for pick up

I was late for pick up
But they put me in a door right away.
I even got to do my 10 here.
Really nice and understanding people....thank you

Don's Cold Storage & Transportation, LLC

Don's Cold Storage & Transportation, LLC

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