I recently booked a trip through DMG Travel's webs...
I recently booked a trip through DMG Travel's website and had an average experience overall. The website was easy to navigate, and I was able to find the information I needed for my trip. However, I found the customer service to be somewhat lacking. When I had questions about my itinerary, it took longer than expected to receive a response from the customer service team. Additionally, the prices for some of the packages seemed slightly higher compared to other travel agencies. On the positive side, the booking process was smooth and I received my confirmation promptly. The trip itself was enjoyable, with the accommodations and transportation being satisfactory. While DMG Travel provided an average experience, I believe there is room for improvement in terms of customer service responsiveness and pricing competitiveness.
