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N
3 years ago

Don t trust the owner Richard Lennox. He really do...

Don t trust the owner Richard Lennox. He really doesn t care about you the customer. He caters to the adjusters and insurance companies. He will go against the customers best interest if that s how the adjusters want it.

T
4 years ago

Hot water tank failed ...what a mess! Rodney was p...

Hot water tank failed ...what a mess! Rodney was professional and caring . He treated the water damaged items like they were his own, cleaned everything up, came back when he said he would to take back the equipment, just an overall great job.

K
4 years ago

When I realized there was a problem in my basement...

When I realized there was a problem in my basement because of the sewage pump failing, I called my insurance agent immediately. Within 1 day the adjuster was here and instantly on the phone with Disaster Specialist. Less than 1 hr later Ian was here assessing what needed to be done and was on the phone with a crew. The response was amazing. And the cleaning process was outstanding. Not only did they work efficiently, they worked with professionalism, kindness, and took great care to ensure my unrecoverable items were taken out of my home. The Odor was significantly minimized by the end the end of the day. I am on my 6 th day of being dried out. Hopefully next week reconstruction will commence.
THANK YOU DISASTER SPECIALIST

J
4 years ago

My hot water heater let go on Christmas eve. I wo...

My hot water heater let go on Christmas eve. I work for The Lapointe Insurance Agency in Fall River MA and have referred Disaster Specialists to customers but never had to use them myself until now. Josh Dewey called me right away and the crew came really quickly. They were very professional, very thorough and informed me of every step. Matt did an awesome job!

W
4 years ago

Prompt, courteous, thorough and great work. I wou...

Prompt, courteous, thorough and great work. I would recommend highly. They said what the meant, meant what they said and made me comfortable each step of the way. I own rental property and do not live close so I was afraid of being taken advantage of when a renter found water and damage. They were able to get the place back to normal in the time they originally said.
Thank you guys!

V
4 years ago

After a burst pipe in our over loaded basement, we...

After a burst pipe in our over loaded basement, we called Disaster Specialists. They sent a crew right away, cleaned things up, dried and sanitized the whole area. The crew lugged out all the damaged belongings, photographed and inventoried them. My basement has never looked or smelled better!