4 years ago
Our overall experience with Dirck's was EXCELLENT!...
Our overall experience with Dirck's was EXCELLENT! We have moved several times and this move was the best. We moved from Cave Creek, AZ to TN. From start to finish, the Dirck's team was professional, knowledgeable and went the extra mile to help meet all our needs and requests. The most impressive thing to us throughout the whole process was Dirck's cared. We experienced a death in our family during this already stressful time. Dirck's worked with us to adjust whenever possible. Steve, our consultant, started our process with excellent advice and suggestions to help keep us out of storage under some almost impossible time frames and scheduling challenges. Steve stayed involved and even came by on packing and loading days to check in with us in person. We liked the binding quote [a 'will not exceed' quote] which helped us plan and budget. Steve's quote came in almost exactly as quoted [within $7.00!]. Our move coordinator Cammie was very proactive and checked in with us often. She also came up with suggestions and solutions that made the move a smooth process. Our packers, Flora and Betty were excellent. We had ZERO damage due to packing. Henry, our driver, and the crews in AZ and TN were great, very professional, courteous and easy to work with. Jim, the driver who delivered our autos was pleasant, professional, checked in with us along the way and delivered on time. Dirck's made the impossible for many ... POSSIBLE! We strongly recommend Dirck's and would definitely use them again.