Deutsche Bahn AG / DB Schenker Logistics

Deutsche Bahn AG / DB Schenker Logistics Reviews

Reviews 57
3.2
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Friendly helpful people

Friendly helpful people
A little tight at peak times
No parking or overnight accommodation

One star is too many for this place, employees are...

One star is too many for this place, employees are very disgusting, talk very arrogantly with customers, the customer feels like an employee of Schenker, I had to hand in EU pallets there, you can see in the picture it was first said that it was not an EU , after a discussion on the phone I was told that they were crap, and that only because there is no desire to work there. I don't recommend working with these people

An association that does not respond to its employ...

An association that does not respond to its employees at all. In the last few years only changes that cause problems and people do not seem to learn from their mistakes. The changes are indeed desired by the DB, but you should make it clear that it does not work. Nothing works properly and nothing is compatible with each other. Uniform work that should actually be in Europe does not exist, so there are also cross-country massive action and communication problems. Due to the changes, the service and understandable whiteness also drops the mood of customers. The head of Schenker and the railway heard the head washed.

The worst delivery service there is.

The worst delivery service there is.
You don't find out when the delivery will take place and if you want more information, the employees are cheeky and provocative, and nobody there really has any idea what to do.
Telling 5 minutes in advance that 21 parcels are coming is far too early and more than rude.
You cannot make calls either, you wait 5 minutes in a loop until the call ends automatically.

Rude, long waits

Rude, long waits
You feel strange when you speak German as a driver.

None of the truck drivers of this company is able ...

None of the truck drivers of this company is able to keep the prescribed speed that applies in the approach road! Nobody in the company feels responsible and the drivers don't care anyway. There is always parking in an absolute no-stopping zone, if you speak to the driver, they react cheekily. I think that's where the little ghost is behind the wheel.
The company should be obliged to create parking space on their premises. If this is too small, moving to the surrounding area would be a dream!
Forwarding agents should be prohibited in the inner city area!

Maybe the company should remind its drivers about the StVO!

Palettes can be taken from 8am to 4pm, the pallet ...

Palettes can be taken from 8am to 4pm, the pallet office is on the first floor, the lady in the window is very nice, unloading pallets without problems, quickly and efficiently, I recommend when it comes to returning pallets.

Nice

Delays are not helpful. And unloading on the stree...

Delays are not helpful. And unloading on the street the customer can watch how he does it. Today my couch should come between 8 and 12 o'clock. I have phoned at 12 o'clock 20 until then I knew that the llw is broken and my goods are coming tomorrow. Order there is nothing more.Zumal my wife is in the vegetative state and I'm alone with baby

Deutsche Bahn AG / DB Schenker Logistics

Deutsche Bahn AG / DB Schenker Logistics

3.2