Destiny Phoenix RV Resort Review

I NEVER leave reviews - this is my first one on Google. But in this situation I couldn't resist.

The receptionist was terribly-mannered. Called to ask for availability and other questions and was immediately cut off, saying they had no availability until April. While understandable, before we could ask another question the receptionist immediately hung up while mid-sentence without another word. Not how you make a good impression on a first-time caller.

We stayed here for one year. The front office staff was nice, and were very accommodating. We were less than pleased with the property managers. They were a bit uptight for our taste, but what really upset us was the way they spoke to us when they weren't happy. We were told once "Now I am going to have to chew your ass." I'm sorry what? Unprofessional! That kind of stuff happened on more than one occasion. The main breaker tripped several times in the summer and the water lines busted several times during our stay which caused us to be without water ...however they were very quick to address these things, and defiantly put a large effort into trying to make everyone's stay as physically comfortable as possible. There are a lot of activities they host in the winter months, and it is beautiful weather.

Super nice place......always accommodating to us and great ammenities.....they keep the park super clean

Nice place but pricier than Good Sam's App of 2016 tells you. It says $28-44 is the range. Even with the discount, our 17 foot camper van cost $42.
We would have gone elsewhere, driven farther, had we known the price increased that much since last year.
They were completely sold out the night we stayed, so can understand why.
They mentioned they are one of the only RV parks in the area that accepts kids. Not impt to us, but maybe to others.
No tents.

My family and I were taking a little get away this past month from California to visit some AZ landmarks. We were happy to be able to land a nice site at Destiny Resort in PHX. Lots of very nice trees providing ample shade for each space, beautiful pool, amazing gym and some of the friendliest staff We have ever encountered at a Resort. Only Negative was that we didnt have time to stay even longer! Thanks again Destiny MGMT.- Carlos A. 5star park

They discriminate against people under 55 and against kids all around horrible service and horrible staff vary rude people

We stayed here in the summer of 2015 and had a fabulous time. I called today (September 2017) to make a reservation and the new policy is only 2 kids allowed per site. We have 3 children (2, 4, and 6) so apparently we can never stay at Destiny Phoenix West again. I have recommended this RV park to countless families, but will no longer do so. That is an absolutely ridiculous rule. Farewell to one of our favorite RV parks. Oh well.

I am an "Original" snow-bird at Destiny RV Resort. I think Its important to note that any review on here posted before 2016 the park was under a different owner and management group (not very good people) But The new management and owners who have been running the Resort the last year or so have done an absolute wonderful job upgrading the park and making improvements!.. To date In the past year I have noted that they have installed all brand new pickle ball courts, re-done shuffle ball courts, installed putt putt mini golf (a blast) and even installed a state of the art gym which I'm sure would rival any fitness facility at any RV Resort in America it is very nice! Just wanted to say that there really has been some amazing things go on over at Destiny this past year and I personally can not wait to see what the future has in store for this wonderful place. My many Thanks to all the new staff for doing a great job.... -Jerry

Could not possibly be happier with our experience here. We stayed for about a month and the staff was amazing, the sites are large and VERY well maintained, the pool/spa area was immaculate and all other facilities were perfect. I really can't say enough good things about this park. Kat in her "Katillac" and the rest of the crew made sure we had everything we needed and really went out of their way to make our stay enjoyable. Destiny has spoiled us, we WILL be back!

Nice clean sites, helpful and friendly staff, has showers, bathrooms and laundry and nice heated pool and hot tub. Lots of activities put on by snowbirds!

Great park, great office help, no dust paved, well maintained, just a little tite in and out.

The BEST place to live clean, fun and safe to be. Thank you Kat and your staff for your hospitality.

Very Friendly. Some many activities and Good people. Love my stay!

Nice clean park very secure. I highly recommend if your lucky enough to get a spot.

An awesome place to stay if looking for an affordable park with lots of great ammenities.

I'd move there for the gym alone and the pool is awesome.

Amazing Resort, I look foward to my mext visit and apprecite all the hospitality.

The owner is not a very nice lady but she seems to be giving us unusually harsh treatment on the daily. Not sure if they don't like young poeple or something else..

AZ Native one of the cleanest friendliest parks around big spots and move then enough activity s.

The management don t know how to talk to tenants. About certain things and rules. Worst place to stay ever.

So far a good spot to stay. Clean restrooms and a very nice pool & spa. The pool is saline so it's almost like the ocean. There are many citrus trees so when the fruit is in season you can pick your own. $46/day with Good Sam.

Newly remodeled.. Heated pool and jacuzzi is a major plus. Fitness center it top notch.. And the people are helpful.

The managers are some of the best people I have ever met. This is the best RV Park in the area as far as I am concerned. We spent a year here moved for work. I only hope that we can find another home like destiny. Mark and Cat thanks for being the people you are. We miss you guys so much.

No one monitoring the noise after 10. No number to call

Make CERTAIN you will be able to make your day of arrival! Make SURE your RV will not break down. PRAY you will not have a weather issue. DEMAND that your tow vehicle will not break down, ......because if it does, even with a WEEKS notice with my sudden repair needed, I was out $25 on a $49 one day stay. Never got clipped that bad in the 19 months on the road full time! Only stay here if you can predict the future with absolute accuracy.......

I love Destiny! Thanks to yall for heping us get set up at our site and showing us around the Resort. Me and the kids loved the swimming pool. And my husband spent his evenings in that amazing fittness center.

Very poorly run rv park. Pool is decaying and does not look like nice photos. Grout is all gone around the old tile in the pool. No lounge chairs. Spa was dirty. Grounds have not been kept up. No dog park any longer. Lots of scum bags living at Park. Be careful of the people at this park. Not safe.

Such a great experience at this RV Resort. Clean, well maintained and up to date. Pool / Spa area felt like paradise. People staying there were very friendly. I wish I could give the management 10 stars .Very accommodating - smiling faces and how can we help attitude. Mark and Kat - we thank you so much for making our stay great. Woody & Tammy - thank you for your patience and smiles for the just one more day folks . One of the very best places we've stayed in a few years.

Always a wonderful stay here for us snowbirds coming down from up north. Weather and Location that cant be beat.

Very disappointing. Was told they only accept RV lass that 15 years old.

The manager in the office is stealing or giving herself a bonus from cash paying people. Something is not right and she has a very bad attitude. I hope she is the one who got fired. They order a sidewinder for me 24.00 on sale at Walmart is what they told me and I looked at me bank statement and they charge me 80.00. and they were paying for it when I was on the phone but the charge was at 7:30 at night. Nothing has come yet. If they don't straighten this out maybe my lawyer will have to contact them. Oh by the way my mother lives there and I and my son take care of things for her. I'm in Nevada and don't like her calling three times about getting a sidewinder. What sidewinder is more important then the pandemic and being quarantine. I'm a property manager and it's people Ike her that give us bad names. Get ride of her!!! And cancel that order I want my money back.

Clean. Friendly. Safe. Such a welcoming atmosphere here. We love it and intend to stay long term.

Incredible RV Resort in a very convenient location.

Best camping resort I have been to! Clean, great big sites, dog area's, love the trees and light post at each site! Well worth the money, and staff I have talked to is great!

This place is so cute Western decor, they have a 4-page waiting list nothing open until April

Great place! Beautiful sites, very nice amenities (pool hot tub, fitness center, laundry, and showers) nice people and fruit trees!

Awesome mature RV park with trees and large spots. Will be back!

Stayed just one night but really nice and clean park. Large and level sites. Friendly staff!! Wayne at gate was very welcoming and escorted us to our site. Highly recommended

I'm not a rv park type, ideally I'd be boondocking in the desert. However this place is really quite clean and nice. You can tell the management really cares about the business. Far enough from the highway that there isnt much noise.

Nice place, nice trees/shade, and nice range of amenities at a decent price. Sites are wide enough to extend your awning on one side and slideout(s) on the other. This RV park is located West of Phoenix and about 25 miles S of Surprise.

The park is very clean and the sites are good. To use the restroom/shower you have to put down a key deposit--and you can't leave before 8 am if you want your deposit back. It appears that most in the park are permanent residents, and the office is run accordingly. If you have business with the office, you have to arrive before 3 pm on Saturdays, or else you have to wait until 8 am Sunday, when MAYBE somebody will be there who can assist you, without guarantees. Shaded dog park was a plus in very hot Phoenix July weather. My biggest issue is that the office/management does not appear to make an effort to meet the needs of one-night visitors. I'm sure they do better with permanent and long-term residents.

Truly a five-star experience I absolutely loved my time spent here at the resort. There was many amenities to be enjoyed and I was happy to take full advantage! Looking forward to spending next season.

My family and I were very happy to visit Grand Canyon State all the way from Germany! However, we hope that she will help you with your travel planning. Original Language English This review has been automatically translated into German to give you as many tips from other travelers as possible and is probably not a perfect copy of the original. We bought the room to plan our Grand Canton trip. We hope, however, that they will wait for you

Plenty of space to park my rv and 3 slideouts. We will be staying the next 6 months as we have found by doing ample research this is in our oppinion the very best rv resort in town for the money.

This is a best RV park in area as far as we are concern.. We are very happy to call this gem our winter home. Second year in row we had the best Valentines dinner. Management team great customer service in the office and all other workers, clean and safe!

Had the most wonderful time during my stay at Destiny recently. They had the best amenities and the staff is so friendly and welcoming.

Great park, paved roads, concrete pads, large sites and very quiet.

We've been here going on out 4th Year. The new owners really care about the park. They have done so many amazing things to upgrade Destiny RV. The place is kept clean, has a lot of shade trees and the girls that work in the office are really sweet, friendly and competent. We had our 50 amp circut breaker go bad on a Saturday and Kat (girl you rock) came to my spot changed out within about 25 minutes after I let them know about the problem. Security- We have never had anything stolen from our spot including our TV that's outside in the winter. We see Road Runners, humming birds and other wild life are around our spot everyday. If you haven't been here to stay in the last approx. 2 years you need to come back and I'm sure you'll see a huge change in this park and staff. If you can't tell we love, love, love our park. I don't work here nor am I best friends with the owners or managers. I'm just a guest that thinks this is the best park near west Phoenix.

Favorite place to stay when in the west valley. Clean, safe and friendly staff. The word resort is not used lightly. Great people Thanks again!

We love this rv park. Its Clean with a friendly staff. Great pool. Plenty of fruit trees to pick from. Large level sites. Big rig friendly. Good location minutes from restaurants and shopping. Its like an oasis in the desert. The best rv park in the area.

I love this park! I appreciate how much the Owners and Mgmt maintain, upgrade, and update this park!
The Staff maintains a positive and cheerful attitude, which makes them easy to approach if a concern might arise.
I've lived here four years now, and want to thank everyone for the great job they do on a everyday basis! Because it takes it all to ensure an enjoyable stay for us guests!

This place and the staff are fantastic. They're a little more strict than other rv resorts I've been to but they try to market themselves as a luxury resort so it's understandable. The reason I can't give them 5 stars is because during our stay the power would go out frequently right in the middle of July and often half of the dryers in their laundry facility are down or don't dry properly. This is more of an owner issue. The staff are always friendly. When our power would go out one of the ladies would sit outside in the heat until late at night to turn the switch back on every time it flipped. I've unknowingly broken the rules like working on my car and they were friendly and professional in letting me know it wasn't allowed. Highly recommend this place overall.

Absolutely terrible customer service and never been treated more unprofessionally by a place of business. The camp site felt more like a prison than a camp site. Would not recommended to anyone

I was expecting a package friday july 19 didnt get it till Tuesday july 23 even after i called and told the front office i was expecting a package so they could give it to the security guard due to the fact that i get off of work after the office is closed . Seems my call was for nothing because according to them my package hadn t arrived. So i picked up the package from the office personally on my lunch break and my boxed seemed to have been open and taped back , box was damaged and the contents were (as i presumed) BROKEN. Thank you so much ! (And im not referring to the security guards, their service is excellent, the problem is the management)

When I made the reservation I asked if kids were allowed. I was told "as long as they are well behaved, we love kids." Unfortunately, when we checked in the staff again felt it necessary to remind us of our parental responsibilities, which we felt to be rude and unwelcoming and gave us a bit of anxiety. The management is tough on kids, but all if the residents we encountered were lovely and quite friendly. Very clean and well maintained facilities, and affordable rates.

If they think your not rich enough, they treat you like garbage! Make up rules as the go along!

I highly recommend you find a different Rv park. We witnessed behaviors of the resort staff and management that are extremely unprofessional. This place is bad news.

I lived there for more than a year and a half, fabulous management, well maintained and an overall pleasant experience.

One of my favorite RV resorts to visit while On vacation in the south west

My husband and I have lived here full time for about 3 years now and have always enjoyed our experience and the friendly staff. However, in the past couple of months the park was sold to new owners. We were a bit nervous at first not knowing what to expect. But in the short time they've been here, so many wonderful improvements have made. ie. Major improvements to the gym, resurfaced all of the roads, repainted all walls and buildings and even put in a handicap lift for the pool which I personally am grateful for. We've met the new owners and staff and couldn't be more happy with their friendly and caring dispositions. Destiny Phoenix West now deserves to be called a resort, and we're thrilled to live here.

Very disappointed that they discriminate against people under 55 and children.

We attempted to cancel our 3 day reservation (we gave them a 20 day notification )and were told it would be a 60$ cancellation fee. After contacting a manager they reduced the price to 25$ but would not totally remove the cancellation fee.
I contacted my credit card company and discovered that my card was changed the full amount the day we made the reservation which was almost 30 days. That charge will start adding interest 30 days before you get to the park. Honorable RV parks will change your card at check in. This park runs your card and the interest it will accrue immediately.
There was no mention or a cancellation fee when we made the reservation and under park rules no cancellation fee listed. Avoid this dishonorable park and look elsewhere!

I think this should be the highest rated RV park in town, the owners that run it are wonderful people. The appeal is that they are ao clean!!. They gave us a good rate on our stay and they have an excellent manager person that works for them. He was able to help us with everything so that we were able to get our RV home parked easily and we just cant have enjoyed our stay more. Thank you to the whole staff also for inviting us to the wonderful pool party, WE WILL BE BACK!!

Very big spaces at this park with many cool features.

This is one of the nicer RV parks in the area. It is well laid out, and actually looks like an RV park versus a manufactured home community. There are quite a few long-term guests and although a few of those sites could use some love most are neat & tidy. The managers and grounds team are pleasant and helpful. We did not interact with the after-hours team. I found the WiFi unusable. Verizon coverage is good. During our 3-month stay, I noted folks cutting through our site perhaps a dozen times. That's a people issue of course, but something no RV-er should do. Some notes on getting here: From I-10 Eastbound take exit 123 Citrus Rd. From I-10 Westbound take exit 125 and follow the frontage road to Citrus Rd.

Very clean and well maintained, however sewer line is right next the picnic tables. Sites are very close so the sewer is in a very inconvenient location specifically when sitting outside and eating

Ive stayed at every rv location in the area, and this one is the best by far. Plenty of trees, dog walking areas, mini putt putt golf course, huge fittness center and great swimming pool. Oh yeah almost forgot about the awesome convenience store with those delicious snacks.

Loved playing at the Mini-Golf area with our friends. not the type of things you typically see at most RV Parks, this place was really First Class.