As a customer, I recently had an average experienc...
As a customer, I recently had an average experience with this company. Although their website, dencoservices.com, provides clear and detailed information about their services, I found the overall customer service to be lacking. While their technicians were knowledgeable and efficient in fixing my air conditioning unit, I was disappointed with the unprofessional behavior exhibited by one of their staff members who lacked basic courtesy and failed to address my concerns adequately. Additionally, their response time was not as prompt as I expected; it took longer than I anticipated to schedule an appointment. Overall, while I appreciate the competent service provided by their technicians, the subpar customer service and delayed response time make it difficult for me to fully recommend this company.