Reviews 26
Filters:
Rating
Language
Sort:
Most recent

Great facility

Great facility
Great employees
Fast service

I really would like to thank Linda G.(in Admin) fo...

I really would like to thank Linda G.(in Admin) for the exceptional customer service . I truly appreciate how great this company's customer service is especially with the changes to public health/safety and the harsh economic impact. Linda responded to my questions very quickly , I also think that she went above and beyond to help me find products (in Alabama), and she also followed up with me to assure that I am able to get what I need . Linda is representing this company in all the right ways. I am and will forever be a loyal customer. The sauces you all make are delicious and amazing with the added bonus of remarkable customer service!!!

This place have a great reviews and coming here I ...

This place have a great reviews and coming here I was hoping for the best, but I experienced the opposite from the others. I am a truck driver, delivering to DelGrosso Foods and I had an appointment from 1000 to 1100. I checked in at 0950 and I was told to wait in my truck until they are ready to unload. That sounded fishy and it showed up just like that. At 1130 I was still sitting and no sign of being unloaded soon, so I went back inside and asked, when do they plan to work on my load. The answer was, not in the next 1 to 2 hours... I had to cancel the load I was supposed to haul after I drop this one and went back to truck. At 1300, I walked back again and literally bagged them to take the load, offering them my assistance if needed and they finally gave me a door. I don t know where was the disconnect. Was it a broker, shipper or receiver but the drivers are the only one screwed in these kind of events. It doesn t hurt no one to help another. Nobody questions, when ordering a taxi and have them wait, you pay for that. Truck drivers are treated like a garbage but still, everyone relays on us when they need food, clothes, fuel, anything. I don t expect anything to change writing this review but I just wanted to take it out. Do not believe in reviews weather good or bad.

DelGrosso Foods

DelGrosso Foods

4.6