DC Ops 365

DC Ops 365

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What is DC Ops 365?

DC Ops 365 is a Netherlands-based limited company offering smart hands, remote hands, colocation, and connectivity services. They provide on-site tasks like installations, troubleshooting, and cable management from a Tier 3 data center in Lelystad. The company targets clients hosting equipment in colocation or datacenter facilities across the Netherlands.

How does the engineer tracking and reporting process work?

The company operates from a strategic location in Amsterdam and provides 24/7 datacenter operations support. Their team consists of senior engineers with over 15 years of experience who use mobile apps with GPS verification for accurate arrival and departure times. Clients receive real-time updates and photo documentation through their client portal.

What are the stated starting prices for their services?

Pricing for their services starts at €70 per hour for smart hands and €79 per month for colocation. Managed colocation is offered at €340 per kWh while unmanaged options start at €300 per kWh. They also offer Colo+ services that include full equipment relocation and rack management within 12 hours.

What are the contract terms for smart hands services?

All smart hands agreements operate on a flexible 30-day notice period, removing the need for industry-standard annual commitments. The company believes in earning trust through service quality rather than long-term contracts. This allows clients to scale their usage up or down without penalty.

What certifications and technologies do they use?

The company holds relevant certifications including CompTIA Server+, vendor-specific training, and safety credentials. Their team undergoes continuous training on the latest datacenter technologies and procedures. They also utilize tools like IPMI, iDRAC, or KVM for remote access and console management.

How does the Colo+ migration process work?

Colo+ services handle all physical logistics including decommissioning, secure packing, and transportation to their facility. They include racks, rails, PDUs, and cables as part of the package. The entire migration can be completed within 12 hours, even on a Friday night.

What specific features are included in their rack management?

Rack management includes sleeve inserts for power supplies and variable length cabling systems to reduce operational risk. They use PDUs with locking receptacles and label all equipment for easier adds, moves, and changes. The expert team installs and organizes servers, switches, and network equipment professionally.

What connectivity services are available?

The company provides IP Transit services that combine Tier-1 carriers and peering to reduce latency and jitter. They also offer DDoS protection and connectivity testing for fiber optic links. Their connectivity solutions ensure traffic is routed via high-performance backbone circuits.

How can a client book or order their services?

Clients can order services by requesting a quote for Colo+ or selecting specific managed or unmanaged colocation options. They offer consultation for crossconnects and provide 24/7 access to dual PDUs. The process includes free crossconnects for managed and unmanaged tiers.

Where are they located and what area do they serve?

The company is based in Amsterdam and serves companies with infrastructure in the Netherlands. They have completed hundreds of migrations with zero reported issues. Their strategic location allows for fast and reliable response times across the region.

How long has the business existed and what is its size?

The first smart hands client was acquired 11 years ago, and they have completed hundreds of rack installations. They work exclusively with senior engineers to ensure quicker problem-solving and secure operations. Their portfolio includes fiber and network services as well as server management.

What additional features are included with Colo+?

The company offers a dedicated account manager for Colo+ clients along with storage and inventory management. They also provide server lifecycle support from assembly to decommissioning. Their on-site parts and logistics ensure full smart hands coverage when needed.

How can a client get in touch with the business?

Clients can contact the business via the phone number +31 20 211 7906 or by email at [email protected]. They also encourage communication through Telegram, Whatsapp, and Linkedin. The contact information is available on their website footer and contact pages.

What makes their operational process unique?

The company offers a unique process that reduces operational risk with sleeve inserts and A/B power configurations. They also provide remote access and console management for no-boot scenarios. Their services cover everything from rack-and-stack to datacenter relocation.

How can I contact DC Ops 365?

You can reach DC Ops 365 by phone at 0202117906 or by e-mail at [email protected].

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About DC Ops 365

DC Ops 365 is a Netherlands-based limited company that provides data center operations services for clients hosting equipment in colocation or datacenter facilities. Its offerings include smart hands and remote hands support, covering on-site tasks such as installations, troubleshooting, cable management, rack-and-stack, and server management. The company also provides colocation services from a Tier 3 data center located in a tower in Lelystad, with pricing starting at €79 per month. Connectivity services include IP Transit, which combines Tier-1 carriers and peering, along with DDoS protection. The company is based in Amsterdam and provides site management and rapid on-site response across the Netherlands.