I just cannot let go of this so I decided to write a google review. In 2005 I had Dave Fox do a kitchen remodel and put in a new front door--door install costed more than 7K back then. It came with a "lifetime guarantee". The entire bottom of the door rotted out and was replaced by Renewal by Anderson for 9K. Before I had it replaced several people from Dave Fox came out and told me the issue was "your fault-ie my fault and there would be no remediation on their part. What is so interesting to me--the door faces east-away from prevailing weather and there are most houses on my street with original doors....no rotting. So my advice for guarantees--take it with a big grain of salt. I always tell everyone about my experience and discourage the use of this company.
I read the response-- and that is absolutely not what was said when a supervisor came and looked at the problem. In addition--I fail to see how any screen door can cause rotting at the bottom of the main door-- there is no connection. But....I am at a disadvantage here--and I would recommend getting any promises in writing
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I highly recommend Dave Fox! They have worked on multiple renovation projects in my home for the past few years. From project management, overall vision, design, communication, craftsmanship, execution, and attention to detail...top notch quality!!
My husband and I and another couple attended the NARI Home Remodeling tour yesterday together and we toured the Dave Fox home in UA. The gentleman working the front door was super friendly and greeted us before we even got to the door, but I have to say that the representatives downstairs were the rudest people I have ever encountered. First of all, there was only 2 other couples down there when we got to the bottom of the basement steps and not one person even acknowledged us and so we walked closer to the one DF rep who was talking about the wine cellar to the other couple, and this man wouldn't even say hello to us or for that matter, even make eye contact with us, period. He made absolute zero attempt to even include us in his conversation with the other couple about how they built the wine cellar or the materials used, etc. So basically we had to give ourselves the complete tour of the basement. In the entire time we were walking around, down there, right past this male rep several times as well as past both female reps, not a single hello or peep out of any of them. In fact, the only time one of the gals spoke to us is when we opened a door to see if there was an actual bathroom downstairs and she yelled at us for doing so. The reps were the rudest people I have dealt with in some time and for that fact alone, I would NEVER do business with this company.
We would highly recommend Dave Fox Remodeling to those looking to begin a renovation project with the best in the industry! Our family has used Dave Fox Remodeling for 5 home renovation projects over the course of the last 6 years and we wouldn t use anyone else after the experiences we have had. They have completed a master bathroom, mudroom, addition, kitchen, and even worked with a structural engineer to remove a support beam. Every project has been executed on time and with meticulous attention to detail. We ve been fortunate to have the same team for every project! Keith s customer service and ability to communicate is fantastic and Michelle s eye for design is amazing! The crew on site included Dennis, Andy, and Tim. They all were beyond professional and their craftsmanship and attention to detail created spaces that even the most OCD client was happy with ;) 5 stars!
Awesome !! Best remodeling company in the city !! You get what you pay for - the best. Very professional, highly skilled craftsman. In house painter made our project shine like new. Will recommend.
To me... Dave Fox is just the best of the best. It takes about 30-seconds in their showroom and you can just see and feel that these guys ooze legit level quality. Every team member I met is someone you'd feel totally great having in your home. You can have logical conversations with them. And know it's a "we're going to do this right no matter what" type relationship. They're just the best.
What is nice about doing business with Courtney and Dave Fox is you can always count on a professional and straight forward experience. The consultations, presentations and environment that I have been a part of at Dave Fox have always been great.
Terrific experience. Without hesitation or reservation I would recommend Dave Fox Remodelers. This was our first major remodel and the Dave Fox team provided a brilliant design, unparalleled engineering and a magnificent update to our home. The attention to detail and finish product was beyond our high expectations. The interior designer, architect, engineers and trades men were outstanding and we began to think of them as extended members of our family throughout the project. For any future remodel we will be exclusively using Dave Fox.
Dave Fox has been a great company to work with. Keith provided us our initial consultation and has been patient with us throughout the process. Courtney, on their design team, captured exactly what my wife and I were looking forward - and we have some pretty unique tastes. Our project was relatively small in comparison to their portfolio, however, we were treated like first class clients the entire time. Highly recommended.
second time we have used them for a major remodel . addition of a laundry room and garage extension and the next time was a remodel of the master bath and a closet addition. great quality work and great communication even during the virus issues. would use them again if future projects arise.
As the Dealer Representative for Custom Wood Products custom cabinetry, it has been my pleasure to work with the talented design team at Dave Fox Design Build Remodelers for more than 10 years. Their attention to detail, follow through and dedication to client satisfaction is evident in every project.
Dave Fox remodeled our kitchen. We had the load-bearing wall removed between our kitchen and family room. The old kitchen was gutted and a new kitchen was designed to include a two tiered island with support columns to replace the load-bearing wall. The former family room became the new dining room. Our new open floorplan includes more storage space and seating--creating a great place to entertain. Dave Fox staff members were very thorough and helpful during all stages of the project. The finished project turned out better than I imagined. I enjoy cooking in my new kitchen because the room is so much brighter and there is a place for everything, including a cabinet for all my spices next to the stove. I have received many compliments on my new kitchen from friends and family. I highly recommend Dave Fox Design Build Remodelers.
Had this company quote a kitchen remodel. Came out to my house and spoke with my wife. Apparently they had done a lot of the work with the previous owner prior to us buying. Needless to say they were arrogant and ended up quoting use $250k to remodel the kitchen not too mention they also told her that we would probably go over that number.... we received 4 more quotes with every other quote being less than a third of Dave Fox.
I've been working with Dave Fox Design Build Remodelers for 5+ years. What a wonderful company! The entire staff is friendly and very professional. Their work just keeps getting more spectacular.
Not sure how many stars to give but wanted to share my experience. I am looking to have my basement finished, its currently partially finished and in decent enough shape to have as a playroom (painted block walls and inexpensive carpet) so I played phone tag for several days with this company. Yesterday I spoke with a "designer' on the phone and he asked me quite a few questions regarding the basement and I'd already had one quote from a different company that actually came out an looked at the space so I was able to answer the questions pretty well regarding square footage, electrical, ceiling and what not. After several minutes the gentlemen asked me what my husbands name was and asked if my husband and I had discussed a budget and what we wanted to spend. Firstly I cannot help but wonder if a male had called if this same question would have been asked, highly doubt it. I told him we had discussed it and at this point we are trying to get a better idea and then he said they had recently done a space this size and it was about 30 - 40K, note this is 300 sq. feet we were discussing of a basement that is currently useable. I told him we would call him back since this was over 4x the cost of the other quote I got and this gentlemen seemed to have no interest in coming to see the space unless we were planning to spend that type of cash. I was just a bit surprised but now I know why it seems like you only see the Dave Fox signs in front the larger old worthington home with the $$$.
After much research and multiple bids, we chose Dave Fox Remodeling and were thrilled with that decision. They did a huge remodel on our basement and it was important that we hired a reputable, established company with a great track record because of the extensive project it was going to be. They made a complex remodel project move along as easily and seamlessly as possible, clearly communicating upfront so there were no surprises. They do beautiful work and, in fact, we just referred Dave Fox Remodeling to friends who wanted to schedule a consultation with them after seeing our remodeled basement and master bath. (After such a great experience with our basement remodel, we hired them to remodel our master bath which was a much smaller project but the transformation was just as stunning.) They treated both projects -- large and small -- with the same level of importance and professionalism. Also, we interacted with many different members of the "Dave Fox Team" and every one of them was professional, knowledgeable and super nice, which is really important since they're coming into your home every day during a project! We would rehire Dave Fox again in a heartbeat if we decide to remodel any other spaces in our home.
I've worked and continue to work with the Dave Fox team on a business/professional level. The entire team, from first point of contact once you walk through the door, to the Marketing team and Management, are a very professional group. They make you feel incredibly welcome, are generous with their time and frankly, make you feel like a welcome guest in their home. I thoroughly enjoy working with the Dave Fox team as they are wonderful, valued partners and always effort to make a relationship a win-win for all involved.
We are fInding years later there were some things not done correctly. It is very disappointing considering the money spent and the time that project took. To compound the problem, a second Dave Fox subcontractor tried to correct the issue and actually made the problem worse. We did find a professional company (not associated with Dave Fox) that corrected the problem and did the job correctly finally. Also, it always bothered me when a Dave Fox assistant lost my original plans for my home. I found this to be very unprofessional.
Jamie from Dave Fox contacted me regarding this review and apparently their warranty process has improved considerably. I appreciate the offer to review this issue with me. Also, aside from this issue, I have really enjoyed my beautiful kitchen, mud room and walk in pantry. Overall the experience with Dave Fox was a good one and they use the best subcontractors in the city; except for Everlasting Roofing. I was not happy with Everlasting s work and warranty service afterwards.
We had a stellar experience with our Dave Fox remodel. The design services gave us more than we could have possibly imagined on our own. Our "new" 1964 ranch is now our dream home.
We have completed remodels of several homes, and have used a design-build firm 3 time in the past. Our experience with Dave Fox Design Build Remodelers was first rate and the best experience we've had. They did their due diligence and up front work which helped to eliminate surprises (1880's home with 2001 gut remodel). They were responsive and extremely helpful when issues did pop up. The design is creative. The onsite leadership responsive. The work quality itself is great. True attention to detail and true craftmanship. From the design team to the trades to the installers everyone was engaged, professional and cared about the end result. Their efforts were rewarded with a NARI award for best whole house remodel (2019). No remodel is easy. No remodel process goes like clockwork. But this team helps work thru the issues - not cover them up. They do what they say they will do; and more. Most importantly, they keep you informed. If you're hesitant about the disruption to your life a remodel will cause, you should be. But I can tell you this team will get you through it with amazing work and a truly one of a kind customer experience.
That is a big misrepresentation. They are not general contractors just kitchen and flooring. I asked them to replace outside soffit, drywall garage and do custom shelving. They said they don't do those kind of work.
Efficient management of project from design to completion. Dave Fox was very responsive to any question or concern. Project team and on-site workers were friendly, clean, and professional. Would recommend to anyone looking for a quality project!
EDIT: The response is misleading. As stated previously we acknowledge that Dave Fox offered to come take a look BUT it was contingent upon us paying Dave Fox for the inspection and any subsequent repairs. We had no interest in paying you to rip out your own failing installation. Dave Fox did not make it known that a WEDI system was used until after we ripped it out. WEDI was not contacted by Dave Fox until we asked them to be contacted. We appreciate the response but want to make it clear that Dave Fox's customer service was very poor and you were unwilling to do the right thing, instead you just simply hid behind the warranty and pointed fingers at others.
We recently moved into a new home that had the kitchen and the master bath remodeled by Dave Fox in 2014, this would make the remodel 5 years old. The previous owners paid around $160k for these two remodels. We quickly noticed that the living room ceiling below the master shower was being damaged by water. Our home warranty team came out and determined that the water leak was not a plumbing issue and that it was due to the shower not being properly sealed. At this point we contacted Ryan Vaughn in the warranty department at Dave Fox. He showed no concern and told us that the Dave Fox warranty is 3 years and non-transferrable. He offered to send someone out to take a look, but we would be responsible for paying even if the issue was due to their workmanship.
We decided not to pay Dave Fox twice to perform work at this point so we started ripping the tile out. There was no seal between the backer board on the wall and the backer board on the floor, only a bead of caulk that was not pressed/smoothed. We reached out to Dave Fox immediately with pictures and description of the issue. Dave Fox replied that a Wedi system was installed by a certified Wedi installer that has been installing tile for 25 years. After researching the Wedi system, we found that it is a water proofing system designed to allow contractors to cut corners. It is a 1" piece of foam board that was laid directly onto the floor joists and wall studs. No membrane was installed by Dave Fox, no sloping towards the drain, just floor joist, Wedi foam, then tile. At this time Dave Fox also stated that the reason for water leaking onto our living room ceiling was due to us not re-caulking the tile every 6-12 months. They were not able to back this claim up with any logic or documentation.
We asked Dave Fox to help research the Wedi system warranty, and to provide any documentation showing that their shower needed to be re-caulked every 6-12 months. They refused to answer any of our clarifications or provide any documentation, but Greg Reis called my wife to argue with her. He was hostile and unsympathetic, constantly interrupting her and repeatedly stating their 3 year non-transferrable warranty.
In my opinion this is not a warranty issue, it is either a manufacturing defect by Wedi, or it was not installed properly by Dave Fox. In the end we were not offered any apologies, sympathy or help from Dave Fox at all, only hostility and blame. We had to rip out all of the tile in the shower and replace moldy floor joists and wall studs. We also installed a rubber membrane, backer board and installed concrete that sloped towards the drain in our very expensive "turn-key" home. I would not recommend utilizing them as a contractor.
Jennifer, Ricka and Mike/team were always so professional and responsive. Every decision we had to make was supported by the team and their way of communication, made it seem like we were talking and making our decision with family. What a great experience and the quality of craftsmanship was incredible. Thank you team!
The workers are superb. Always punctual and professional. The workmanship and attention to detail is commendable. We've received many compliments on our kitchen and family room. Our project supervisor, Daryl C., is the consummate professional, always keeping us informed and explaining everything along the way. With the focus, patience and patience of Joseph and his coworker, the company's future is on solid ground. The projects taking longer than expected and a snafu with the kitchen sink were the only downsides. Overall, however we are very pleased.
I can not begin to express my love and appreciation for Dave Fox Builders. We have now had two projects completed and each went as smoothly as could be expected. The team is extremely well organized and communication is excellent. Their attention to detail and quality of work is above reproach. To our astonishment, they gave us timelines which they adhered to and both projects even finished on time. They handled every issue that arose and were more than willing to make the situation right if it didn't go as planned. Faith, our designer held our hand every step of the way, leading us to a design that we love, that totally fits our personality and lifestyle despite us not having one clue where to even begin. We can't recommend Dave Fox enough. They are worth every penny!
We had our kitchen and living rooms remodeled and were absolutely blown away by all members of the Dave Fox team. Their workers were very professional and meticulous during all phases of construction. They alway kept us up to date on what what was going on and they explained each step in detail.
We are so happy with the end product and are proud to show off our remodel with friends and family. I do not know any other company that has more knowledgeable experts in the remodeling business. They started out working on our house as Dave Fox employees and ended up leaving as friends. And that is what makes a great company, the people.
Thank you to the Dave Fox company for a fantastic job. I am so satisfied and would totally recommend them for home remodeling to anyone that wants peace of mind during the entire process.
We invited these guys to put a bid on our basement and half bath remodel. Unfortunately the job just wasn't for them at the time (our budget + what needed to be done correctly didn't mash). However, the professionalism of the sales rep who came out was outstanding. Knowing that we were frustrated from being denied multiple times from contractors, they helped me find cost effective solutions to complete my project. Thank you guys! You took a huge headache away!
Dave Fox did a great job. A few minor post-project issues but they were very quick to respond and address. Would absolutely use them again and recommend them
I work with Dave Fox on a daily basis. They have an amazing staff of professional, attentive and creative designers and highly qualified sales staff. They have a beautiful showroom to assist in selections to make every space special.
A firm that has a complete team for remodeling including certified designers, trades staff, and project mangers who work seamlessly together to complete the project.
We are thrilled with the work that Dave Fox Remodeling performed on our home! From start to finish, they communicated with us about the project and what we could expect. All the workers were very professional and skilled at their craft, and it shows. Most importantly, all were very considerate of our home and our family. We wouldn t hesitate to use them again for other projects or recommend the company to others.
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