Dauvister Review

Society to avoid. Cancellation on the day of installation, impossible to obtain a new date (already 3 months of loss of time and solar production). The staff is overwhelmed not knowing how to follow anything or respond to problems. Incompetence and total lack of professionalism. No respect for customers (lies)! Company that inspires no confidence.
Your answer is lamentable ... 1 month is the time that your sales representative gave me for signing ... Your pretexts do not hold water. In addition I note that the staff of your company do not hesitate to publish positive opinions, it is really lamentable !!! I can only advise anyone against using your services (if you can call it that).

After contacting this firm in early March for a quote 6 weeks after still no visit from a representative. Several appointments canceled for various reasons. I do not recommend this firm

After-sales service of the mediocre! 4h I wait for their call while I'm out of boiler and it is always under warranty, less than a year!
From the start for troubleshooting, after long wait (justified), charming lady on the phone who made every effort to ensure that it is served quickly. The valiant technician has just left after intervention, heating restarted. Thanks anyway to all of you. And, I apologize for your nervousness to you. Michel Bruck

Pleasant telephone contact making a quick appointment

when we phone we fall on a central,
whose sole purpose is to postpone your contact.
lamentable relationship result

A big thank you to your service and his team when replacing my natural gas boiler everything was done in 2 hours and in addition they cleaned everything and when installing the thermostat, I received all the explanations necessary for the proper functioning of the latter. Thanks to the whole team.

I am very happy with the staff who came to place the photovoltaic panels on my roof on June 19, 2019! You can congratulate them.
By cons, which commercial service!
Since receiving the invoice of June 30, I asked a question about the choice of the Solaredge SE3680 inverter compared to the power of my installation (4800kwc) to the contact person who kindly forwarded the question to me. Commercial Director who does not answer me despite my insistence. The trade commissioner who was supposed to follow my file from end to end is apparently no longer part of the Dauvister house.

best quality / price offer
Time between offer and start of production: 28 days
The panels were installed very professionally
Time between placement and administrative closure (official control of the installation + network manager + electricity supplier: 34 days
production monitoring on tablet or via a perfect website
D WERION

I love this campsite there and wonderful I will come back the staff and super friendly and helpful

Very serious company with quality work and results.

Good evening everyone,
Do you want to install the photovoltaic panels? If you want to avoid scam and disappointment, avoid the company Dauvister, subsidiary of luminus. Once you have paid the deposit (80% of the total price to pay before the installation) you will start to regret your choice. After many changes of appointments to come to place the panels at us, he made us an installation that does not work. Can not contact them because phones are always busy, or we will say that the technical service will contact you later but try really patient because we will never contact you. You will have no choice but to send a registered notice not to exceed the deadline, otherwise your claim will no longer be taken into consideration.

Yours truly

Installation of a Vaillant boiler with separate boiler in my apartment in Uccle by the company Poelaert in Uccle which belongs to Dauvister. Perfect job and done very cleanly. Since then, 2 other apartments in the building have also installed the same boiler without any worries. I recommend.

thank you for your honesty break tiles at the neighbor's house, pieces that fall on the hood of the car and say no it's not us while the same neighbor confirms ....

Very bad experience with this company. three appointments canceled the same day for trivial reasons such as car breakdown (twice) or professional reorientation !!!!. Bad omen for the future. So I don't want to deal with them anymore

Installation of photovoltaic panels and inverter: Contact with the workers who came to place the very professional panels. The electrician came later excellent! Warned of his timing, respect of the time he estimated to install, he even tried to solve a problem when it was not his responsibility (house under construction). Explain clear and precise operation. Very happy to have been directed to them!

Very very professional
Site on time according to the schedule
Very polite and conscientious workers.
Very precise explanations without being a lesson in electricity.
Clean and impeccable site at the start.
And finally, the salesperson who calls you back to inquire about customer satisfaction.
To recommend

Great work ... Great savings ... Have already recommended the company.

company to recommend: commercial that does not grow to consumption and very available; excellent management of the administrative file; a hiccup during the pose (not finished in a day and it was not expected to return the next day to finish) but problem quickly solved by the file manager

We are truly grateful to the company for its service, its sympathy, its efficiency and above all its speed!
A big thank you to the worker who placed the boiler for us, very very good job. To recommend....

maintenance of my boiler at the top, very efficient, I advise Dauvister.

3 months late for panel installation
Unskilled commercial
zero responsiveness
not to take

Serious installer, concerned about quality and energy.

Impeccable quality of work during the installation of photovoltaic panels.
Complete autonomy, know-how and know-how of the staff assigned during this achievement.
Primacy of the customer / supplier relationship and guarantee of regional employment!

Last year this firm, which was a subcontractor for LUMINUS in terms of boiler maintenance, came to us at HINGEON and cleaned the boiler as planned and did the right thing ????? at least we trusted him at the time ????? This year another company comes and tells us that DAUVISTER has not done the right thing, we are not up to standards etc ... and refuses to do the maintenance. DAUVISTER came on 07.07.2017 and luckily my husband filed all his papers, everything was GOOD. This day at 9 am the company CSBE from Haine ST Paul heating engineer approved this year by the LUMINUS contract THAT WE PAY 16.50 per month REFUSED because an AIR SUPPLY is needed, therefore a hole in the garage wall. My husband goes to find what is needed and he does it in an hour.
PLEASE NOTE: 1. the Luminus contract which is worth nothing because their heating engineer is all void.
2. DAUVISTER knows NOTHING by the standards of the Walloon region.
3. A good advice beware of all those heating engineers who round their end of me on our backs.

Very serious company that I recommend without hesitation.