I purchased a printer for my small business. I ha...
I purchased a printer for my small business. I had trouble printing and Datamax treated me like a million-dollar client. They troubleshooted and the problem wasn't solved with a remote session so I was scheduled for a tech visit. Later that day, I received a call from Tony, who had helped me remotely, and he had another idea. It worked! I love that he didn't just pass me off to the service department and forget about me, he continued to think about the problem and while at lunch he had an idea and it was the solution I needed. Datamax treats every customer like they are the best customer and that is why my business is a Raving Fan!