Datamart, inc.

Datamart, inc. is a New England-based business that has designed, installed, and supported cutting-edge unified communications solutions for over 40 years. They provide custom-tailored solutions for business phone systems, cloud communications, VoIP, and collaboration tools. The company serves clients across the region with a focus on helping businesses improve their communication technology and operational efficiency.

The company's website explicitly states that their team is 'much more than just technology experts' and acts as business people who spend time understanding specific business challenges before implementation begins. They integrate UC solutions with CRM systems to increase customer engagement and use real-time reports to help companies measure results and manage resources effectively.

Datamart, inc. offers a wide range of services including business intelligence, call analytics, strategic consulting, and SD-WAN partnerships. They also provide SIP trunking to cut costs and improve business continuity, as well as networking infrastructure evaluations to ensure successful UC projects for their clients.

The business provides both on-site and cloud-based unified communications solutions, including hybrid systems that combine both approaches. They offer managed services and cloud options to offload the burden of managing aging phone systems and carrier services for businesses that lack sufficient IT resources.

According to the company's own website, their support team handles troubleshooting, adding new locations, moving sites, upgrading system software, and changing carrier services. They also assist with migrating from on-site systems to cloud phone systems, providing complete project management, training, and first-day live services.

The company's platform includes features such as CRM integration, call recording, video, instant messaging, mobility, conferencing, contact center capabilities, transcription, and advanced management reports. They also offer AI-enabled calling across favorite devices and text/fax capabilities optimized for open rates.

Datamart, inc. partners with leading SD-WAN providers to address security, redundancy, and quality of experience concerns. Their SD-WAN solutions allow businesses to manage and scale faster and more effectively using Internet-facing circuits instead of private circuits.

The company's call reporting system acts as a business analytics tool that pulls and organizes telephone data in any configuration needed. It allows users to drill down as far as necessary to help them make intelligent business decisions based on critical insights from their phone system.

Some reviewers on Trustburn praise the company for having top-notch products and excellent customer support that is always ready to help. Many users highlight the outstanding quality of their products and the helpfulness of their support teams, leading to high satisfaction scores.

The company is located at 36 Washington St in Wellesley, Massachusetts, and can be reached by phone at (781) 235-5520 or via email at [email protected]. Their business hours for sales and service are Monday through Friday from 8 am to 5 pm EST.

To get started with Datamart, inc., clients can fill out the contact form on their website or call their sales team directly. The company offers a variety of solutions from business phone systems to agentic AI solutions, and they encourage users to talk with an expert to learn more about their needs.

Datamart, inc. is located at 36 Washington St, Wellesley, Massachusetts.

The official website of Datamart, inc. is datamart.com.

On Trustburn, Datamart, inc. has a rating of 4.1 out of 5 based on 13 reviews.

Datamart, inc. has official profiles on Linkedin.