dainese.com
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I recovered this morning my jacket D-air Street se...
I recovered this morning my jacket D-air Street sent to be recharged. It was Esmeralda who took care of it.
Grazie mile Esmeralda
Jacques
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It's a been over a month since I wrote an email as...
It's a been over a month since I wrote an email asking about the CSR practices of the company, after not being able to find anything about this on their website. Sadly, not responding is apparently the way to go for Dainese. I was very happy with my products, but next time I'll shift to a more responsive brand.
N
Hello, given that I bought a modular MDS helmet fr...
Hello, given that I bought a modular MDS helmet from another supplier and I did not know that was part of the group otherwise, back from the experience of an AGV s4 helmet, I would have never bought because of the poor quality and this explains why people buy directly to China. I get the helmet with the gaskets slightly detached because they did not fit perfectly with the closure. after the report, the supplier contacts the Dainese group who promptly picks up the goods, which made me hope for the quality of the service and a replacement, while after 8 days the same helmet arrived with a little glue. Moral, in two days it will come down again because the problem is that it does not fit the closure otherwise a bit of glue I put it and as I thought I will never buy a product of this group, the Chinese would have changed it directly!
B
Unfortunately, very bad experience with customer s...
Unfortunately, very bad experience with customer service, quality of the products is very good, unfortunately, return is extremely difficult. Costs are not taken over, return slip was not printable and no contact address can be found. After 8 e-mails and 4 phone calls, the returns were delivered. Ordering the products in Italy is definitely very disadvantageous!
A
I live in New Zealand, registered on the Dainese w...
I live in New Zealand, registered on the Dainese website so I could purchase jacket boots etc. The company does not have New Zealand in country list so cannot buy anything. Has every other county in the world? Sent three emails to the company to get New Zealand added no resonse. Obviously not interested in business from New Zealand? Not going to bother anymore.
G
Bought a pair of Dainese Impact shorts while skiin...
Bought a pair of Dainese Impact shorts while skiing in Austria, which have fallen apart. Contacted Dainese in Italy via email - they replied but as yet no satisfaction. they say take to your nearest dealer, they only do Motorbike stuff and said Dainese are poor to deal with on returns. My advice to anyone in world is find an alternative product as they are not interested when things go wrong. Very poor Customer Service and response times - Avoid.
M
No professionalism, only interested by your money....
No professionalism, only interested by your money. The after sale service is very incompetent, It's been a month since I've been waiting to get refunded for my jacket
D
The quality of the products is so good, the custom...
The quality of the products is so good, the customer service is scarce.
Several emails and calls, but the interest was a total indifference for a return.
I never expected it from such a prestigious brand ..
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About DAINESE S.p.A.
DAINESE S.p.A. - Innovating Protective Gear and Clothing for Sports Enthusiasts
DAINESE S.p.A. is a leading Italian company that specializes in the production of protective gear and clothing for sports enthusiasts. The company was founded in 1972 by Lino Dainese, who had a passion for motorcycling and recognized the need for better protection for riders.
Over the years, DAINESE has expanded its product line to include gear and clothing for other sports such as cycling, equestrian, winter sports, and more. The company's mission is to use innovation and new technology to create products that provide maximum protection while also being comfortable to wear.
One of DAINESE's most notable innovations is D-air® technology, which is an airbag system integrated into motorcycle suits that can detect when a rider is about to crash and inflate within milliseconds to protect them from impact injuries. This technology has been widely adopted by professional racers around the world.
In addition to D-air®, DAINESE also offers a range of other protective gear such as helmets, gloves, boots, back protectors, chest protectors, knee sliders, and more. All of these products are designed with safety in mind while also being stylish and comfortable.
For cyclists, DAINESE offers a range of road cycling apparel including jerseys, bib shorts/tights/knickers/shorts/skirts/capris/pants/, jackets/vests/gilets/, base layers/tops/bottoms/, socks/arm warmers/leg warmers/knee warmers/hats/caps/gloves/shoe covers/. These products are made with high-quality materials such as breathable fabrics that wick away moisture from the skin while providing UV protection.
For equestrians who demand both style & comfort along with safety features like airbag vests or jackets or body protectors or helmets etc., DAINESE provides an extensive range of riding apparel including breeches/jodhpurs/tights/pants/shirts/jackets/vests/gilets/helmets/body protectors/airbag vests/etc.. These products are designed with stretchable fabrics that allow freedom of movement while still providing excellent protection against falls or impacts.
For winter sports enthusiasts who want warmth without sacrificing mobility & flexibility along with safety features like back protector inserts etc., DAINESE offers ski/snowboard apparel including jackets/pants/base layers/mid-layers/fleece tops/bottoms/hats/gloves/mittens/etc.. These products are made using advanced insulation technologies like PrimaLoft® which provides warmth without adding bulkiness so you can move freely on slopes!
Overall,
DAINESE S.p.A.'s commitment towards innovation & quality has helped it become one of the most trusted brands among athletes worldwide! With its wide range of protective gear & clothing options available across various sports categories - motorcycle racing/cycling/equestrian/winter-sports - there's something here for everyone! So whether you're looking for top-of-the-line racing suits or just some stylish casual wear - check out what they have on offer today!
Business transparency
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- Did not replied to negative reviews
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DAINESE S.p.A.
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