Reviews 135 Page 2 of 2
Filters:
Rating
Language
Sort:
Most recent

Family bathrooms vs Unisex bathrooms!! We re-joine...

Family bathrooms vs Unisex bathrooms!! We re-joined to this location last month, but decides not come back again after two weeks. They changed the Family bathrooms to Unisex bathrooms. We saw men without kids in these rooms and notice the signs now are Unisex bathrooms, not Family like before. We missed the old YMCA!!

Classes are great! Great instructors! Phenomenal...

Classes are great! Great instructors! Phenomenal employees Who take the time to know your family by name! Well trained in emergency response. Child watch staff, activities available for the children and cleanliness and aesthetic of both childwatch and entire facility!

I love the cycle class and body pumpClass taught b...

I love the cycle class and body pumpClass taught by Lynn. She was so welcoming and helpful to me as a new member and new to those classes. I love how she tells you how you can adapt things to your level. I ve also been impressed with the child care and their friendliness. My kids love playing and learning there. I really appreciate the outside time that the children receive. Lastly, I love the events and programs like parents night out and the cooking classes. Thank you for offering so much and for being so welcoming to my family as we recently moved to Houston from Georgia.

Everything is great the gym even the daycare! But ...

Everything is great the gym even the daycare! But not the staff at the pool! The lifeguards are most of the so rude and take a long time to do a swimming test. Not only that , but they need to have more respect for other people's This does not include all of them but most of them are just rude. One time a lifeguard took like 30 minutes to do a swim test to my little sister and for a moment I Even thought he was ignoring me. I had to tell him more that 10 times and my sister only had like 20 minutes to swim in the pool!

I just wanted to disagree with the last review on ...

I just wanted to disagree with the last review on here. About the kids area. (The Y is the best one) ...Anyway, I have found that the kids are always involved in group activities! They are playing musical chairs, games, and even dodgeball!... maybe it depends on the time that you are there, but every evening that I have gone, my 5, 7, and 12 year old enjoy themselves.

I put 3 stars because i love the equipment it s r...

I put 3 stars because i love the equipment it s really great and efficient . But the main issue i have personally at this one specifically is some of the employees I feel like i cannot even ask a question without some employees giving a rude attitude and I barely started my membership at The Y. I m always walking in with a smile and greeting everybody, but some cut me off mid sentence every time i have a question. i feel unwelcome and uncomfortable. Today I brought my cousin as a guest and she also felt the same way. I know some people feel differently but that s my personal experience I ve had here.

Camp was very disappointing this year!!! Due to th...

Camp was very disappointing this year!!! Due to the flood the main building was closed. Therefore all the kids had to stay outside with no AC and barely any water throughout the day. (Of course they don't tell you this when you sign up and pay). If I pay for something I expect to be told these sort of things. Especially when it comes to my kid. My kid got sick several times. On top of calling me saying she doesn't feel good almost every day. This was my kids 4th year there. Not once until this year did I ever have to go and pick my kid up from being sick or her not want to be there. AND come to find out she wasn't sick she was having heat strokes. The place is ran by a bunch of teenage kids who look like they can barely take care of them selves let alone a bunch of kids. Not happy. We will be looking for something better for the future. Not worth the money!

I am not at all happy with the YMCA at this locati...

I am not at all happy with the YMCA at this location or any other for that matter. Unfortunately, because of where they are located they are the best option for my family. I have a 31 year old handicapped daughter who they charge the full rate for even though the only thing she can use is the swimming pool. If we get her into it 3 times a month we are lucky. The swimming pool seems to be the source of most of our issues. We struggled with trying to share the indoor pool with the numerous adult floating classes, the swim lesson classes and the constant threat of lightning because they have yet to ground the pool. If you like to float or take lessons you are fortunate. If you actually want to swim it is hit or miss at best. Aside from that their mission statement is far from what actually seems to be the case. They are over staffed and under supervised. The reality of their mission statement (from my view) appears to fall into a Walmartish realm "greet customers at the door with a cursory hello and good day & hire minions to stand around and watch others workout.

Im sorry but i just went after calling to see if i...

Im sorry but i just went after calling to see if i could get some assistance with my rent due to not working good and they told me what i needed to bring which was my 1040 for which i was confused and asked why not my rental and late payment paper from my Apartment. They said its to verify dependents . So i get here and they want me to open up a membership and im like well i come here for assistance for rent so that means i dont have the 125 for a membership. And still would not answer my questions on seeing if they would help or not. Very disappointed wasted gas i dont have and my time to which i could have been calling other organizations for help before tomorrow when me and my kids are homeless. and a lady where i live said to come here because they cut her a check for rent the same day. So now what

I was waiting anxiously for the new facility to op...

I was waiting anxiously for the new facility to open. I absolutely loved this Y before it flooded. They completely removed several things that made this facility great. The Women's Center is gone! It used to be a hit, so I don't know why they would get rid of this. No more sauna or jacuzzi in the women's bathroom...no more racquet ball...I know racquet ball is not at all gyms, but it made this facility unique. Also, where did all the employees go? I went there with my mom recently and was immediately stopped because her card didn't scan, but in the meantime a group of about 10 people walked in without scanning any card! How are they deciding on who to check? I feel like they should be discounting the monthly fee due to the fact that they do not have all the amenities they had when I initially signed up years ago. I will be looking around for a new place to go.

Well I like my instructer and his substitute but t...

Well I like my instructer and his substitute but the new one was so rude he doesn't respond when I say do we go all the way I said like 4 times and when he heard me he was like YES like he's annoyed and my whole swim team or 3/5 hated him...but #coachtannerisbest coach tanner yeeea is better than this dude he called me neon dude tf is that for?but it's very good so keep it up!

Great place but the lack of professionalism is not...

Great place but the lack of professionalism is not. Was just on the phone with a lady at the front desk telling her how we have had several problems come up when scheduling semi-private swim lessons (which are already paid for). As I'm telling her my issue I hear her say "when am I going to come" or something along those lines and I stop talking and said I'm sorry.. well she wasnt talking to me and she was not listening I guess...

This location was completely rebuilt due to floodi...

This location was completely rebuilt due to flooding by Harvey so is pretty now, I ll give it that. But while changing post-swim right after the reopening, the bench I was sitting on fell off the wall not being anchored to the floor nor attached to a stud it fell forward throwing me to the floor but trapping my shower slipper so was hanging by my elbows on the side of the neck with my one knee askew. Had I not been fit enough to lower myself slowly to the ground to get my foot out I d have been badly injured. I made a report immediately and took pictures but never got a call from anyone. My back had been twisted and hurt for a few days but the point is nobody cared. We have never been back to that location.

We have had complaints in the past anyway about their preference for children s activities. They took out the disabled workout room and there are only four lanes for lap swimming with a very shallow area for water walking. But it s pretty.

I like the variety of exercise classes offered mul...

I like the variety of exercise classes offered multiple times each day everyday of the week. There is always something I can do. And I love the variety of offerings. I also love the energy and enthusiasm of all the instructors. They make working out fun and they push you to your limit without ever making you feel bad if you can not do the exercise as well as some one else. Which I at age 61 appreciate.

I can not speak more highly of this Y. They are al...

I can not speak more highly of this Y. They are all about relationships, community, and being Christ minded. Their child care area has one of the best programs we've ever experienced and the staff are a large part of why my family loves it there.

CYPRESS CREEK YMCA

CYPRESS CREEK YMCA

4.1