I recently visited the body design center for a se...
I recently visited the body design center for a service and had an average experience overall. The company website was easy to navigate, providing detailed information about their services and pricing. However, I found the customer service to be lacking. The staff seemed disinterested and didn't go out of their way to answer my questions or provide assistance. Additionally, the waiting area was not very comfortable, and there was a lack of amenities such as refreshments or magazines to pass the time. On a positive note, the technicians were knowledgeable and completed the service within the estimated time frame. The end result was satisfactory, but I expected a bit more attention to detail for the price I paid. In conclusion, while the company's website was impressive, the overall experience was average due to the lack of exceptional customer service and amenities.