Custom Neon Signs - Personalized LED Logo lights for sale

Custom Neon Signs is a retailer specializing in custom-made LED neon signs and personalized logo lights for businesses. They offer categories like Beer Neon Signs, Neon Bar Signs, and Neon Open Signs, with options for open/business-hour signs, animated signs, and themed designs for bars, restaurants, and retail environments. The site operates as an online storefront with shopping features such as wishlists and product comparisons.

The business offers free shipping for all orders of $150 or more. They provide a wide range of neon open signs, including specific products like the '24 Hours All Day Open' sign which comes in four sizes ranging from 29.5"x30" to 41.5"x42" and ten color options. These signs are aimed at gas stations, diners, pharmacies, and other always-open businesses to clearly communicate their operating hours.

According to the company's own website, customers can request to cancel an order within 12 hours of placing it for a full refund if production has not yet started. Once production begins, cancellations are not accepted and no refunds will be provided. Additionally, custom orders cannot be canceled once production has started due to their personalized nature.

The business states that if a product arrives damaged or defective, customers must notify them within 48 hours of delivery. They require clear photos of the damaged product, photos of the original packaging, and the order number to verify the claim. Upon verification, they may offer a free replacement, a partial refund, or a full refund in rare approved cases.

Some reviewers mentioned that delivery took 16 to 17 days, but the products were packed really well with no damage. The glow was described as consistent, with no flickering or dim spots, just clean even light. The brightness was impressive and the product maintained its quality over time.

The business is located at 3279 Richards Avenue, Stockton, CA 95204. They can be contacted via the phone number +13259905199 or through the business email address [email protected]. The website also provides a contact form and links to their privacy policy and terms of conditions.

The business offers a variety of neon signs including Anime, Baseball, Bedroom, Birthday, Business, Event, Football, Game Room, Home Decor, Neon Bar, Neon Party, Sports, and Wedding signs. They also have a blog section and a newsletter sign-up feature on their website.

The '24 Hours All Day Open' neon sign is described as spelling out the round-the-clock message about as clearly as possible, leaving no ambiguity for customers driving by at 3am wondering if the doors are unlocked. It is aimed at gas stations, diners, pharmacies, and other always-open businesses.

The business states that delivery times are estimates only and are not responsible for delays caused by courier services, customs clearance, weather conditions, or public holidays. Shipping delays do not qualify for refunds.

The business only replaces items if they are defective or damaged. They do not offer exchanges for size changes, color changes, or personal preference after delivery. Exchanges are limited to these specific conditions.

The business requires customers to contact their support team before initiating a chargeback to resolve any issues. Unauthorized chargebacks are discouraged, and customers must first attempt to resolve the matter directly with the company.

The business provides a refund processing time of 7–14 business days after approval. Refunds are issued back to the original payment method, though payment gateway or bank delays may apply.

The official website of Custom Neon Signs - Personalized LED Logo lights for sale is customneonsigns.org.

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