Absolutely abysmal customer service, wouldn't recommend to my worst enemy - I called on 19th of November 2025 to cancel my care plan, after returned my problematic soundbar to the store. I was in formed that refunds are only given as cheques and I should allow 28 days for the cheque to arrive, which said was ridicules, never the less it had to be !! I called them on 15th December to inform them that the cheque still hadn't arrived and must have been lost in the post. The lady explained that I could wait until the 28 days had fully elapsed or have that cheque cancelled only for a replacement to be sent out to me and again wait ANOTHER 28 days. This was getting ridicules, so said I wanted the money paid directly into my bank account, she said she couldn't do that and would make a sort of complaint to another department (you cannot get through directly to any complaints department). She filled out her form and informed me that I should wait 24 hours for them to contact me. The next day around 10 AM the phone rang and a gentleman talked, I said I wanted the money paid directly into my bank. He replied that he had to firstly cancel the original cheque with the bank, he would do that and call me back shortly to discuss options. I WAITED ALL DAY, BUT NO-ONE CALLED BACK FROM CURRYS. The next day (17th), I called to see why no-one had returned my call from the previous day, only to go through the same routine of her filling out a form for some other department to look into, this time I was told they would be in touch in 2-3 days! Today 18th December, my wife had a turn on calling them. The outcome was that they had posted another cheque out to me and we should wait ANOTHER 28 days for it to arrive. It was also explained to my wife that they had told me this yesterday on the phone (luckily I had recorded that for my records) - THEY DID NOT MENTION ANYTHING ABOUT SENDING OUT A NEW CHEQUE. Total waste of time, don't bother with the Curries care plan, if you have to get a refund - forget it. they all lie and tell different stories or don't call you back.
Currys
I recently visited Currys and was disappointed with the service. The staff was not helpful and seemed uninterested in assisting customers. The product selection was limited and the prices were high compared to other stores. I wouldn't recommend shopping at Currys.
I recently bought a new laptop from Currys and I am extremely satisfied with my purchase. The laptop performs exceptionally well and the customer service was great. The staff was helpful and patient with all my questions. I would highly recommend Currys for all your electronic needs.
I had a great experience shopping at Currys. The customer service was top-notch, and the staff was knowledgeable and friendly. I was able to find exactly what I was looking for, and the price was competitive. I highly recommend Currys for all your electronic needs!
I recently bought a new TV from this store. The quality is amazing and the price was reasonable. The staff was friendly and helped me choose the right TV for my needs. I am very happy with my purchase and would recommend this store to others.
👍 I had an excellent experience shopping at Currys. The staff was friendly and knowledgeable, and the selection of products was impressive. I found exactly what I was looking for and the price was reasonable. I would definitely recommend Currys to anyone in need of electronic appliances! 👍
Currys is a great company to buy electronics. They have a wide selection of products and their prices are reasonable. The staff is friendly and helpful. I recently purchased a new laptop from them and I am very satisfied with my purchase. The laptop works great and was a good value for the money. I would highly recommend Currys to anyone in need of electronics.
👍 Currys is a fantastic store to buy electronics. The staff is friendly and helpful, and the products they offer are of excellent quality. I recently purchased a new TV from them and it exceeded my expectations. The picture and sound quality are superb. I highly recommend Currys for all your electronic needs! 👍
👍 I had an amazing experience shopping at Currys. The staff was friendly and knowledgeable, and they helped me find the perfect product for my needs. The prices were reasonable and the quality of the products was excellent. I would definitely recommend Currys to anyone in need of electronics! 👍
I had an average experience shopping at Currys. The staff was okay and the selection of products was decent. The prices were fair, but nothing extraordinary. Overall, it was an average shopping trip, nothing really stood out to me.
I recently purchased a new refrigerator from a popular electronics store. The quality of the product is great and it meets all my needs. The staff was helpful and provided excellent customer service. Overall, I am very satisfied with my experience and would recommend this store to others.
👍 Currys is an excellent store for buying electronics. They have a wide range of products and the staff is really helpful. I bought a new camera from them and it's fantastic. The image quality is superb and the camera has many features that I love. I would definitely recommend Currys to all the photography enthusiasts out there! 👍
