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I am an American living in Ghana. I kind of expect...

I am an American living in Ghana. I kind of expected a whole lot better service since Cummins is an American company. I deal with Cummins parts all the time when I am in America. But in Ghana forget it!!!!! Two and a half weeks later and I still don't have an answer as to whether or not they stock a part, and I even gave them the part number. They have it way too easy!! They don't even have to look it up and try to figure it out. Again I gave them the actual part number and it is an item used on many applications!!!!!! I was anxious to deal with what appeared to be a professional company. They promise to get back to you soon, but they can't back up what they say!!!! Professional Absolutely Not!!!!!!!

They have generators with excellent performance.

They have generators with excellent performance.
After sales service - Excellent
Delivery - Excellent
Installation - Excellent
Maintenance - Excellent
Repairs - Excellent
Customer service - Excellent
Office/Service center - Spacious and very clean