3 years ago
I would have given them no stars if I could. About...
I would have given them no stars if I could. About a month ago, while waiting in line at LAX International terminal in front of Norwegian Airlines, an Aviation Safeguards employee let some people (I believe she knew the people as they chatted for 10 minutes before cutting in line) skip in front of a bunch others in line. It was a slow moving line, at least 40-50 people waiting. When I inquired why she did that, her response was "Yeah, yeah you will all get on the plane, what's the big deal" and she laughed. This was after I was verbally abused by one of the passengers she let in. The woman said she did not like the way I look at her (?) and cussed and cursed at me and my husband. The Aviation Safeguards employee just stood there and watched the whole thing and laughed. I asked for her name and badge number but she refused which is against the rules. I wrote to Aviation Safeguards but no response. Utterly irresponsible, rude company and inept, nonfunctional employees.