The overall experience with this carpet and floori...
The overall experience with this carpet and flooring company was quite average. The website was easy to navigate and had a decent variety of products to choose from. However, the customer service was not exceptional. The response time to inquiries was slow, and the staff seemed somewhat disinterested in assisting customers. The quality of the products was decent, but not outstanding. The installation process was smooth, although the team lacked attention to detail in some areas. The pricing was reasonable, but not the most competitive in the market. Overall, I think this company could benefit from improving their customer service and product selection to truly stand out in the industry.