Cryo Recovery Suite

Cryo Recovery Suite provides professionally delivered, targeted cold therapy to help relieve pain and support recovery. Every client is assessed individually by a qualified and registered practitioner, and treatment is delivered to a plan with responses measured and reviewed. The clinic focuses on conditions like knee and hip osteoarthritis, joint stiffness, tendon problems, and muscle pain that has not settled on its own.

The process follows four steps every visit: Assess, Target, Treat, and Review. During the assessment, the practitioner talks through the condition and agrees on a plan together. The treatment involves specialist-led localised cryotherapy to the affected area, followed by a check on how the patient responded and planning the next visit.

The clinic is located at 118–120 Long Lane, Halesowen, B62 9EF. It operates on Mondays from 5pm to 10pm, Wednesdays from 5pm to 10pm, and Saturdays from 8am to 6pm. The clinic room is up a flight of stairs with no step-free access or lift available.

The initial assessment costs £49 and includes a full consultation, treatment plan creation, the first cryotherapy treatment, and aftercare. The three programmes are Relieve for symptom relief, Restore for building confidence in movement, and Renew for maintenance, with prices ranging from £49 to £75 per session depending on the programme and continuity.

The equipment used is a mobile localised cold-therapy unit with a handheld applicator that works down to −10°C. It is applied to one area at a time over a protective product and is kept moving throughout the session. There is no chamber or anything to get into for the treatment.

The practitioner, Mark Barber, is an Operating Department Practitioner registered with the Health and Care Professions Council with registration number ODP39720. He holds a Master’s degree in orthopaedic surgical care practice and has more than ten years in orthopaedic surgery.

The clinic works with people suffering from long-term joint and soft-tissue pain, most often knee and hip osteoarthritis, joint stiffness, tendon problems, and muscle pain. It is suitable for those looking to relieve pain and support recovery alongside other treatments they are already having.

To get started, you register online with a few details and answer short questions about your condition. You then book a time that suits you, see the practitioner’s real availability, and pick from it without needing a password.

The clinic uses a written safety standard that includes contraindications, precautions, skin checks, and decisions to proceed or stop at every visit. This standard is re-applied at every session rather than just the first one.

The clinic does not use passwords for accounts; instead, it sends a single-use link to the client's email address when they need to get in. This means the clinic never stores a password of the client's.

The NHS recognises local cold therapy as a supportive approach that can help relieve pain, reduce inflammation, and promote the body's own healing processes in acute or chronic conditions such as arthritis and impact injuries.

The clinic offers a 14-day cancellation right if booked and paid online, allowing a full refund if no sessions have been had. If booked and paid in the clinic, this right does not apply because it is not a distance contract.

The clinic holds professional indemnity and public liability insurance. The practitioner also holds a manufacturer-approved training certificate for the equipment used at the clinic.

The clinic does not oversell the treatment, stating that cold therapy will not relieve all symptoms or cure any conditions. It is designed to help manage pain and support recovery for specific joints or areas.

The official website of Cryo Recovery Suite is cryorecoverysuite.com.