Crowne Plaza London Kensington Review

Great location. Perfect attendance. Rooms with very comfortable beds.

Excellent hotel. The reception and check-in is fast, the elevator is safe and the boarding is only after using a boarding pass for the floor, the room is excellent and clean, there are Arabic channels on the TV. Sitting in a room of 2 single beds, the size of the room is adequate. The breakfast buffet is very good. The hotel staff as a whole are friendly and friendly. The location of the hotel is excellent next to shops, supermarkets, grocery stores and restaurants, including a Halal Lebanese restaurant and a reasonable price. It is also a 5 minute walk from the Allendraund station and there is a bus stop next to the hotel. I highly recommend it to anyone who wants to visit London for the first time and wants to live in a secure location close to the services, markets and Hyde Park. Walk for about a quarter of an hour.

The lobby bar is great - very relaxing atmosphere. Good variety of drinks. The garden is amazing.

We used their services for the boardroom and everything was perfect and comfortable.

Well located near tube and hop-on hop-off bus. Clean, nice with 2 large beds in room. Small bathroom with little self space.

Excellent hotel, very luxurious. The beds are great, and the staff is excellent as well. Overall a very good experience.

Fantastic hotel. My 11th stay. Keep it up guys. Thanks Christina and team.

The breakfast needs more dishes and the rest was perfect

Another nice bar on the Cromwell Road, but a pint is over 5 quid amd you have to ask if it's worth it?

Friendly and helpful staff. Good size rooms and AV points

Great location, just few minutes away Natural History museum, the staff at the hotel was very polite.

False rain. I think it would be okay if we had about 200 pounds including 4 recognition structures. Breakfast is excellent, staff friendly. The biggest advantage is that it is really only a couple of minutes from the station. It is easy to get to the city in 3 ~ 5 stops, and you can take the subway ride for about 50 minutes by taking a ride to Heathrow Airport. I was a little disappointed with the room, but it was okay if I thought of caustic rain. I was worried that I might frown, but it was not cold at all.

Great rooms; stylish, cofortable. Get a garden view above the 2nd floor for an actual view of the garden. Location++! Walk to all meals in colorful local establishments, many cultural attractions, or take the underground from a stop on the next block.

Clean, very good location, and the hotel bar is very nice to relax in! Breakfast is great, too!

Great big rooms. Spacious. Good service. A really cool outside garden. Great location

Enjoyed my stay at this well appointed, charming and conveniently hotel located in the heart of London. A short walk to Buckingham Palace, the London Eye, Victoria Station, St. Paul's Cathedral, Westminster Abbey, etc. I would definitely stay there again!

The hotel is located just two minutes from Gloucester tube stop. The room is very nice, there is all you need, a little bit small for two adults and two children, honestly the two large beds take all the space. The breakfast is superlative and staff is kind. Sure this is a place where I'd like to come back.

This an excellent hotel
The rooms are always clean when you do room service and when you get the room for the first time. On top of that they give a big kit Kat bar after room service with no charges. Also they give free bottles of water when you ask for more. The front desk is very kind even to kids which is a first for me.

A lovely, warm and friendly place to enjoy oneself at. The breakfast is fantastic.

Nice hotel,helpful n polite staff.One thing that needs immediate remedial is the buffet spread for breakfast which also needs to be tailored for Indians. Almost the entire spread is non veg stuff with only cut fruits, potatoes n breakfast cereals for the vegan people.Plus one needs to make changes in the breakfast buffet as having the same stuff every day is so very ....u know what I mean

NJOY

Nice and cozy top hotel. Neat, modern and clean with excellent breakfast options and good bar. Close to metro / bus station and eg Harrods.

Summer beach in the gardens was lovely. Keep this going every summer

Check in quoted from 3pm onwards arrived at hotel at 4.15 and room not ready, given free drink and told to wait in bar, 45 minutes later room eventually ready. How to use the lifts not explained by any member of staff. Rooms tired and need a refurb. Stayed at other hotels in group and never had a problem. Very disappointed.

A very warm welcome on arrival, helpful and courteous staff to attend to you, very comfortable meeting room, only downside coffee reception area downstairs a little cramped for number of people but dining was excellent.

The place was nice and welcoming. I loved the atmosphere. Clean, nice staff.

Excellent customer service & high level of service.

Excellent hotel, superb staff, delightful food. I will absolutely be staying again, club rooms are the way forward.

Very nice hotel. Only problem was shortage of staff and lack of tea making apparatus in the rooms. But loved my stay.

Great. Well located. Wonderful breakfast, helpful staff. Clean. Superb wifi. Gloucster road tube just across the road.

Our flight was early in the morning, at around 8 and when we arrived at the hotel at around 9, the room had already been prepared. Staff were friendly and helped guide us through the city.

One of the cleanest and best hotels I've ever stayed at ! Made my trio to London that much better

Great location next to many restaurants, pharmacy, supermarket and few steps to museums and 20 mins to Hyde Park
No soundproof in the rooms.
Good staff and very good bed and clean

Beautiful hotel just a walk away from Harrods and the Museum. Nice and clean. This place is really nice and clean the room and well kept and the toilets are very clean and always checked. If you want to be close to Buckingham palace this is very close to all the famous sites and shopping places. You can walk everywhere. When you come.out the hotel waitrose is oppersite. If you want tske a right and walk 800 yards and you come to tesco if you need any puts. Take a left and walk 800 yards its literally knightsbridge all top cafes and restaurants harrods is there and all other brands nice place on london to stay at and at 120 a night to sleep under the stars in London city cant go wrong.

Love this place and the room was fantastic with a little balcony to sit out on and look out at the stars, (it was a lovely warm evening) and the city beyond. Breakfast in the morning was also very good and the staff there are very accommodating, including when you speak to the cleaners.

Insanely awesome private garden with drinks and food

Location, staff, rooms, ambience are A+ for families. Concierge helpful but look for stuff yourself too.

I was just here for a meeting, but the board room was nice.

I had an event there and due to some circumstances had to move one of the events dates and they refused to move the date for the event, even though we had paid in full upfront then refused to move our event date when we were going to be longer term clients. Lots of potential with this hotel but the management need long term business and relationship building training. I will never use this hotel again until they realise how to treat their customers with respect especially when they're bringing lots of money in. Too bad they lost out on lots of business we'll find somewhere else.

Hotel well placed, surrounded by bcp of restaurants..but above all a nice hotel, clean very secure or the staff is lovely ... superb service.

Excellent stay, in a 2 level suite, great service too

Has lovely big and diverse buffet breakfast. Also a 1 acre quiet garden to relax or collapse in after rushing around site seeing.

The bar staff seem more interested in chatting then serving. Abrupt and assuming. Think twice before buying my next drink

Spacious rooms, and super strategic location! Bad breakfast quality yet limited choices, and no free bottled water in room

This was our first visit to England. We relied solely on the reviews of others. While it was very convenient to the tube I would have preferred it to be a little safer and cleaner area. This is a semi clean place to stay (I prefer cleaner). As compared to the staff of American four/five star hotels they were kind of rude and not very accommodating. Next time we fly to London we will try to stay closer to Buckingham Palace in the Mayfair District (newer, cleaner, seemingly safer area).

Comfortable rooms, very helpful staff, great location next to the tube, close to sightseeing points, rich breakfast buffet with plenty of options, bar with live music on Friday evenings. Would definitely return.

Seems pretty good , but the luggage shelf was quite dirty with dead mosquito's :(

Very well located. Great garden. Staff were really courteous. Rooms are fine and very clean.

Good hotel, located near the center without hustle and bustle. Metro with 3 main lines to 5 minutes. Surrounded by restaurants and bars.

I recently stayed here for five nights because of my travels in London. There is a convenient underground station directly opposite the hotel, Gloucester Road. From this station to all major attractions is very convenient. Plus the hotel is close to the museum and Kensington Palace and Gardens. Huge room, convenient and comfortable facilities, good water pressure and good bathroom. (Especially I stayed at the Radisson Hotel in front of the street for two nights, where the room was small and the water pressure and water temperature were unstable). Breakfast is a great buffet style with Asian style..

Room: good
Service at the front: a bit lacking for my brother who is wheelchair bound.

Quiet hotel, WLAN does not work reliably. In the "Secret Garden" one is sometimes ignored for hours. Room service often only after 18h

The garden is so relaxing! Our room was pleasant, clean and comfortable! The staff were friendly and helpful! Great location!

Great location. Opposite gloucester station which leads to the piccadilly line which leads to london Heathrow, the city and emirates stadium (if you are an arsenal fan)
24hr tesco just across the road.
Many breakfast choices around the area.
Big clean rooms.
Polite staff.
Walking distance to natural history museum.