We had a great experience yesterday buying a pre-owned car at Crossroads Ford in Wake Forest, NC. Ahmed Arafat, our sales consultant, greeted us at the door with a smile and made the entire purchase a real pleasure. Also, shot out to Jack Smith, the finance mgr, who kept the financing a breeze. I highly recommend a visit.
Stopped in without an appointment to get a Fob programmed. It was lunch time but I was still in and out within about a half an hour. The price was reasonable and much less then the Nissan dealership in Cary quoted me. I will definitely return to this location for all my car related needs in the future. They were even able to program a Fob that other dealerships said was unprogrammable. The gentlemen that helped me in the service department was very nice as well!
Went back there to get my car repaired and ask for another copy of my keys ( yes you have to pay for it ) staff is all friendly all willing to help no matter what. Thanks Again Nissan
I am based in Georgia and was interested in a used car at this dealership. Georgia ad valorem tax is charged on the value of the vehicle, but these guys wrote up the agreement so that the dealer fees (dealer admin fee, registration fee, electronic filing fee) were also taxed by the Georgia TAVT. When I pointed this out to them they responded saying they were "no longer interested in this deal". I did not haggle with price, I just questioned their fees. They seem incapable of selling cars across state lines and when I pointed out what the taxes and fees should be, they decided not to proceed. Watch out for their fees!
I purchased my 2017 Nissan Altima from another dealership called Oxford Car and Truck in Oxford, North Carolina.After about the third day,I had a sensor light come on and I had to call Nissan to see if they were able to help me,and they were.I took my car to Crossroads Nissan of Wake Forest and they completed the work that needed to be done along with a multi point inspection making sure my vehicle was in good condition.I have been taken it back every since then,and I purchased it in May of last year, traded in my 2016 Ford Focus.I will be going back to Crossroads Nissan of Wake Forest for further service needs and maintenance and sometime in the future will be purchasing another vehicle when my daughter is ready to drive and has her license.
Very friendly staff that aim to give good customer service.
Still no clock. Didn't air up my tires as I asked. Ty was great otherwise.
I brought my Infiniti into Crossroads Infiniti of Apex to be serviced. I received excellent customer service from Alexander Cullen, Service Advisor. He greeted me promptly and was very courteous. This is a great way of showing appreciation to customers. Well done, Alexander!
Service department here has been friendly and helpful with my cars needs. Their pricing is also reasonable. I did not buy my car here, but probably should have.
crossroadscars.com
