CRIL TECHNOLOGY Reviews

Lovely staff, but atrocious atrocious management/funding. Unsafe, broken lifts, weird workarounds, rickety windows, constant staff turnover.

Unsecure, frequently has homeless people in the car park leaving stolen bikes and hiding drugs. Lots of things break and never get fixed (1 lift hasn't worked for a year) works to fix the lifts was meant to start end of Feb, a man came and looked at it but hasn't been back since. Toilets leak around the bottom. 1 shower for the whole building in a windowless room and an extractor fan that hasn't worked in a long time. They finally have a decent cleaner now who is lovely but prior to this one you'd find them sitting around on their phone more than actually cleaning.

Really helpful and accommodating staff, a pleasure to work with.

I never thought there could be such a badly maintained office building in Cambridge. I have been here for less than a year and have not been happy with its facilities such as toilets and tiny kitchens at all. Also the air conditioning of the office seems not working properly and we frequently have problem.
One the positive side, One of the staff is very helpful ( Phill).

Very clean place / office and a very kind receptionist, as soon as you sit she will offer you a drink.

Edit: update, one year later. We've only had one functioning lift since my initial post. They claim the broken one will be replaced next week. The car park is still an issue with a bike lock vandalised this week (picture of the cut chain). Bathrooms occasionally don't have toilet seats or soap.
Phil left, sadly, but his replacement is also very nice.
Original post:
Famously poor building management. In our building the ancient lifts are broken more often than not. Repairs take months. The "secure" car park gate was replaced by a barrier that can be walked around. Lighting that was installed to protect staff at night broke within weeks and was never repaired. Leaky windows never replaced. The list goes on and while it may all seem petty it shows a company that would rather save money than reputation.
There's been some nice staff though, Phill in particular, who do their best with what they've got.

Not satisfied with my long term booking.

The area manager has confirmed my booking and I completed all the contract online. See the contract picture. After arriving to the office, they said the office space given to another person just 1 hour before myself.

How come it is possible? James (the area manager) says he was sick and it was sold by another person. Come on man! This has happened the same day when you're not sick.

Even if so, the system should not allow another person to sign the contract for the same place. If allows, then your Regus system sucks and not working.

Either way, the personnelle or the regus system is not reliable to start your business office at Regus.

This company just doesn't care. 1 out of 2 lifts has been broken for over 2 years.

They refused to get a proper gate to protect bikes and late night staff from people coming into the car park at night to take heroin.

Now they've covered the the sheltered front of the building with massive plant pots so that homeless people can't sleep there.

One bathroom has only had a cold water tap for 6 years.

Visited to check out their coworking space. It was rubbish. Small, cramped and deserted, it felt depressing. Such a disappointment after seeing the fancy website. My previous experience with coworking (not with Regus) was far far better and cheaper!

Staff were friendly though.

MC & LC Properties:
NPS: 10/10

"Alexandra has been exceedingly helpful"