Crest hollow country club Reviews

DO NOT BOOK HERE!!! If you are reading this, please continue, you are already doing better than me. I did not look at the bad reviews and just saw the good ones (many of which, I m sure, are fake). They were great salespeople and I fell in love with the place after looking at many other venues I didn t like. However, I missed many horrible details of Crest Hollow. Look at the linens are we in the 80s?? I had to use an outside vendor for linens because they were so ugly. There is only one bathroom and it s on the first floor so if you didn t pick that room then your guests wearing high heels will have to walk up and down all night. WE WERE NOT ALLOWED A FOOD TASTING. That s right, they re so good that they don t trust us with trying it before the wedding?? We also were told they COULD do a food tasting and then a month later told we could not. There was such gaslighting with Crest Hollow I just wanted to get to my wedding already to never have to deal with them again. I had to deal with them through COVID, which was awful. I changed my wedding date twice and each time I was given 10 MINUTES to confirm a new date. I had to frantically email all my vendors to see if they were available on the new date in 10 minutes or the date would be gone, my banquet manager said. They offered no sympathy and did not care one bit about me or my wedding. Another thing I didn t fully comprehend at the time I booked was that they do 3 weddings at one time. You do NOT have the grounds to yourself and you can t even know before your wedding where you will be able to take photos because another bride could be there at the time. My banquet manager (I had 3 throughout my 3 year engagement) was never responsive through emails or phone calls and I was constantly wondering what was going on with my wedding and having questions go unanswered. Whenever I had questions 99% of the time the answer was they couldn t guarantee it. They also do not do rehearsals; they do the rehearsal 15 minutes before your ceremony. I don t know about you, but I definitely don t want to walk down the aisle IN MY DRESSS minutes before I say I do. I missed the opportunity to have a food tasting, cake tasting, and a rehearsal and rehearsal dinner. All of these things were things I dreamed about that CH took away from me. I had done a walk through for our last meeting and told them I didn t want a stage for my sweetheart table and you know what appeared on my wedding day? A stage, which at that point has been decorated with flowers and couldn t be moved. I had chocolate kisses for my favors, which we told them and they knew about A WEEK before my wedding. ON THE DAY OF my mom spent 20 minutes arguing with them because they said it wasn t Kosher and wouldn t allow it to be served on their premises. On my wedding day when there were issues (because there were many), no one was to be found and I spent time looking for people to talk to. I was told by guests that they were rude and unfriendly to them. My photographer was yelled at by my bridal attendant because we went and took pictures without her which we did because she was nowhere to be found. They didn t want us taking photos near the other bride and this fight occurred during sundown, which was precious daylight we needed. It sucks that so many things went wrong on my wedding and this could ve all been avoided if I just picked a different venue. I am SO GLAD I never have to deal with CH again, but wanted to give a warning to all other brides.

Wow!!! very beautiful place ,beautiful views , beautiful ambiance , Staff is very professional and welcoming. Very nice venue to have your parties. neat and clean , when you are outside , you feel like your are in paradise.
Last Saturday attended the wedding reception here, Cocktails was outside and we all really enjoyed it , then went inside ball room on second floor. Ballroom also very beautiful , very nice and big dance floor. service was exceptional , very professional. Bartender specially Willy was very nice and professional, he really knew how to mix the drinks. Definitely recommend this place to all for their next wedding or reception and parties.

We booked this venue for our wedding reception and loved everything about it! Our Maitre D, Sam, and Bridal Attendant, Karen, were amazing. Sam was excellent in ensuring everything was run smoothly and we had everything we needed. Karen was always making sure my dress looked perfect and was literally by my side at all times. No words can compliment them enough - they were both excellent, professional and personable. Thank you!

We got married here in September 2021 and it far exceeded our expectations - we couldn t be happier with how everything turned out. We had a few bumps in the road during the planning phases (our designated Crest Hollow Coordinator Joe retired well into our planning, 6 months before our wedding date and we had to start from scratch) so we really didn t know what to expect. We were planning our wedding remotely from Florida in the midst of Covid, which made it extra difficult, but Ryan Matland took over for Joe and was extremely professional, attentive and accommodating. He made sure our wedding was everything we dreamed of and for that we are truly grateful.

On our wedding day, we were blown away with how perfectly everything went. There were no hiccups whatsoever and everything was flawlessly executed. Our ceremony was gorgeous, the cocktail hour by the pool was breathtaking and our reception in the Emerald Room was one we will never forget. The service was 5 star and couldn t have been better (Kim, my bridal helper and Al, our day-of coordinator, were INCREDIBLE), food was excellent, and organization was supreme. We can t say enough about Crest Hollow and highly recommend it for a perfected executed event at a gorgeous venue. Thank you for making our wedding day a dream come true.

Came here for a wedding reception. I was blown away by the resort like feel. The pool reminded me of being in Mexico or the Caribbean. The bridal party had its own private suite. Staff memebers were attentative and quick to respond to guests. Cocktail hour had a numerous stations to try out. The room that held the party was tremendous. Could not think of a picture perfect venue to host a joyous celebration.

I have been to Crest Hollow for work Christmas parties, however I had no idea how big and beautiful this place truly is!!
My husband and I are planning our big wedding after eloping and we had so much fun on our tour with Samantha Schiller. Samantha greeted us by the front desk and her reception was so energetic,fun,and welcoming. We instantly felt fortunate to have her as our guide. I must say touring Crest Hollow with her was so much fun!!!! She explained everything, took her time with us, and showed us every area and option. Crest Hollow is gorgeous and the people that we encountered during our tour were all smiles and very friendly. We didn't feel pressured and EVERYTIME I've emailed Samantha with a question she answers very quickly. I adore her! We hope to book by this weekend and I will be back with an update once we have our wedding.

Great venue and amazing staff. I wanted to take a minute to thank and recognize the exceptional service of bridal attendant Karen. I was there for my sister s wedding, my sister was so lucky to have Karen working by her side. Karen made of the bride her priority by taking care of every single detail; she made sure that this night was my sister s most special and memorable night. I don t know what we would have done without the bridal attendant. I appreciate Karen s service. I fell in love with Karen s personality, professionalism and with her outstanding work. I was trying to decide on a venue for my wedding next year, seeing Karen s service helped me made a decision because all I know now is that I want her as my bridal attendant, so I ll be booking there soon!

Beautiful place with great customer service I can't wait to do the next gig @ Crest

such a beautiful place!! I had my prom here it was unforgettable! The food wasn t good at all which is my only complaint.

Unincentivized vendor review: We brought our B&W Glam Print Photobooth to Crest Hollow Country Club. We had a pleasant experience with load-in and exit. Everything looked organized at the loading dock and other vendors were not in conflict with each other. Mike the banquet manager was great and extremely helpful with escorting us where to go. Having a waiting area room for vendors to plan their next move was also a great perk. The venue staff (masked for the pandemic) also seemed like a very well-oiled machine preparing for the multiple events going on simultaneously on the same night. I can imagine it can get confusing, but they handled it with ease! The views of the pool and the guest area are a sight to see. I always enjoy seeing the cauldrons of fire out in front. We know what we're doing (during the good and bad) so it's refreshing when we also work with venues that also know what they're doing and can handle any mishaps that can come along. Overall a pleasant experience for the day workers so I can translate that to the guest/client experience. Thank you!