One star is too many.
Malfunction and incompetence, no response to emails and such for 6 months.
The withdrawals are made despite the repayment of the credit ...
To make them react, it is necessary to oppose the withdrawals from the bank.
A real battle! And it's not over..
Thieves to flee
Have taken several overdue payments since we bought our credit. Upon receipt of our bank balance check, they deleted our customer number which makes contact by phone impossible, authentication is mandatory. Following a contact by email, I received a response which states that they give themselves 2 months to respond to me ... In short, it is total blur, I do not know how to do it.
The CIF admits that it made a mistake but still asks for money without proof or invoice ??? Mind-blowing! The DGCCRF is seized.
Indeed, one star too many because they deserve pies from the mouth !!! My father sold his house (therefore early repayment of the credit!) Since September 2020 and to this day he is still blocked at his bank because of this organization! We are at dozens of emails, site visits, letters and the problem is still not resolved, it's a disaster !!! I'm starting to think I'm going to call out to TV to denounce them! Who would follow us from this process ??
Not really serious we made our credit in 2009 we bought back only problems in the amortization tables .... Awful surtt not to borrow there ....
I share your opinion on the CIF, rarely seen a company
have such contempt for his customers, no response to the email or
mail do you have a solution to make them react ..........
A real disaster, a scandal: non-existent customer service, services invoiced and not performed. Hard to believe.
At first 1 star because we really have no choice. Secondly, if someone can help me. We have been requesting an end of loan certificate for 2 months now. We are no longer a customer there. We are told over and over again that the document was sent to us, but we never receive anything. If anyone has a solution please !!!!!!!!!! Tired of having incompetent people on the phone.
Credit Immobilier de France has no professional working methods towards their clients or future ex-clients, in particular with regard to early repayments. When you find a bank that redeems your loan, there is always a surplus that the CIF collects and they have to pay you back on the closing date, but they don't refund that to you on the closing date, they keep that. surplus to take advantage of it, and receive interest savings on your money, but in addition to that the operators on the phone tell you to wait 6 to 8 weeks to be reimbursed. I've been waiting for 9 weeks already, and still nothing. Since I send emails, no response. They are certainly in the pickup to behave like that but for me it is very dishonest not to want to reimburse people. I will tell you when I will be reimbursed.
the CIF must be avoided. House sold on May 28 and to have an advance bill, I received it only on June 22. Repayment from the notary made on June 22 and the CIF took a month to settle my loan. The wrongly debit made on July 05, I have to wait 6 weeks for the refund. A gang of crooks organized and to have a certificate that the loan is paid off, he asks me 27. Band of thief and incompetent. When you call their customer service, people are monotonous and never have a solution for you. Fed up
credit-immobilier-de-france.fr
