They recently helped my elderly mother with case and we re extremely helpful and responsive to her! I would highly recommend using them for any situation needed! She was very good at being patient and explaining everything to her. We as a family certainly appreciate that.
Nicest people you ll ever meet.
Pleasure working with Tommy D throughout the process. Thanks a bunch buddy, you made this process as comfortable as it possibly could. Down to earth experience & humans. Would recommend to anyone and everyone. Peace & Love,
Wolf
I am so grateful to have found this firm and to have been so expertly represented by BJ during a time when the insurance agency was not representing our interest after an auto accident. After being side swiped by another driver, that driver s insurance company refused to pay at all. Not only did BJ get them to pay us, but they paid more than we expected and settled without going to trial. Having his experience and expertise during the negotiations has made all the difference in the final outcome and also eased the stress of the situation by handling all the various documentation and fact finding on our behalf while also keeping us informed on the process. I can not recommend him highly enough. Additionally, the support staff, and specifically Carissa who worked so diligently to ensure that our case was closed out quickly and our payment was received, have been both effective and kind. Carissa ensured that all our questions were answered fully and promptly and kept us up to speed on each step of the process. We are beyond grateful for the knowledge, efficiently and kindness of BJ, Carissa and the entire team as they handled our case.
Everytime I had a question, I was able to e-mail Amber and get a super quick response. She was always helpful and honest to making sure everything was taken care of and passed onto Krysten. They both were very polite and respectful when I talked to them on the phone. They never made me feel like they were only there for the money. I highly recommend them.
I was in an accident 2 years ago. The insurance company was quite difficult to work with. Once I retained Craig, Kelly and Faultless, I no longer had to deal with them. They took over immediately. They keep in constant contact with me, inquiring about my health and Dr visits and offering advice when needed. Even though we are in a pandemic, they still continued to work endlessly to help resolve my case.
I would recommend them to anyone who needs a injury attorney.
I had never been in an accident before. Thanks to Craig Kelly Faultless. They handled all my worries and made my life much easier. They have such great communication. Literally everyone. A special thanks to Gena Elam. She was the paralegal assigned to my case and I truly appreciate her. She always answered all my questions and responded in a timely manner. This firm worked hard to ensure I would get the best settlement for my case. Their hard work shows how passionate they are in their field. Clint Crabtree is a amazing as well. Everyone assigned to my case was amazing. I totally recommend them.
Really great to work with. I felt they went above and beyond my expectations. Very responsive. Really everything I was looking for - highly recommend.
I highly recommend Craig, Kelley & Faultless for several reasons. I was hit by someone that ran a stop sign 2 years ago. The accident impacted me in many ways. I was not able to get out of my car. I experienced soft tissue injuries as a result of the accident. A soft tissue injury is more than it sounds. It is everlasting in my case. The pain will always be present. I immediately contacted the firm because I knew that this accident was serious & would affect me for the rest of my life. I had multiple treatments over a course of 2 years. Craig, Kelley & Faultless helped to ease my worries. They were always available to answer any questions that I had & to calmly advise me on what to do. They were always attentive & focused on just my case. I m glad I contacted Craig, Kelley & Faultless in a timely manner. Without them I would not have known what to do! Thanks to Craig, Kelley & Faultless for all you did for me. I will always be very grateful! If you re in an accident do not delay contacting them because you ll be so glad you did!
Betsy
They came to Madison to talk to me and kept me informed with each step. I felt they were concerned about me. Carrissa Swalls kept me updated. I'm very happy with my outcome. They did an amazing job! I would highly reccomend them to anyone.
Excellent firm. David was persistent and creatively strategic. The superb staff kept us informed about what we needed to do and how the case was proceeding.
