8 months ago
I recently applied for a loan through the website ...
I recently applied for a loan through the website and found the process to be fairly straightforward. However, the response time from the customer service team was quite slow, which was frustrating. 🤨 Additionally, I faced challenges navigating the website due to some technical issues. On a positive note, the information provided on the website was helpful and informative, making it easier to understand the different financial products offered. Overall, it was an average experience - neither excellent nor terrible. The company has room for improvement in terms of communication and website functionality.