Courtyard by Marriott Charleston Historic District Review

No stars here. Very bad. I booked a room that was non refundable for $500 total and it was during March when covid 19 took place; I called to cancel the room as I was unable to travel, they didn t give me any credit for me to use on future booking and said they can t do anything about it. I m very disappointed. My family and I couldn t travel because my spouse Is a healthcare worker and he was needed to stay during the pandemic at the hospital. You will never have my business anymore!

Destinee and Caroline are amazing! I highly recommend not only the hotel but their personal hospitality :)

From the moment we walked in. This place is so awesome.

Any hotel is good if you are with the right people.

Average. Clean room unless absolutely nitpicking. Taxes for 1 night stay overt $50. Parking lot is small not sure if additional parking. No free breakfast - overpriced bistro optional. Great location for walking to different locations.

Updated and clean. Hotel is in a good location. Great value for the area.

Close to historic areas. Great concierge and friendlybstaff. The room is great although there was an unidentifiable noise from outside.

Great location in historic Charleston. Everything is within walking distance or a short cab ride away, so you don't have to worry about parking downtown. The staff at the front desk were friendly, and can be helpful in suggesting attractions or dining options. The rooms are modern and comfortable. They appear to have been recently renovated. We thoroughly enjoyed our stay.

Check in process was quick and easy even during high volume time. Parking was simple, but a bit overpriced for being on Calhoun. The rooms are well appointed and immaculately clean as is usual for the Courtyard brand. Location is great for all downtown activities. Overall I would highly recommend this location.

Cooper River Bridge run finishing spot. Great drinks!

Fantastic suites on the top floor. Roomiest Courtyard suites I've been in. Friendly and helpful staff and a great location to walk to just about anything in Charleston.

Horrible!! Had a medical emergency and wouldn t refund my cancellation even being before 24 hours

Do not use this hotel

Service wonderful; might be about time for an upgrade on the room(s), particularly bathroom rm 306. Trying to be helpful not critical.

Stayed for one night in a King Suite. Room was very clean. Staff is Charleston friendly. Don't forget to call ahead for valet when you are checking out - both staff and valet advised us to call ahead for our car. Saved time and headaches for everyone this way. Would love to stay again.

I enjoyed it but honestly I've stayed in better hotels for less money. Also they charge 25 a day for parking.

We loved our stay here. Top notch people taking care of whatever your needs are. Clean place... Cheers!!

The location was perfect. Just a short walk to the market aquarium and the beach. Would highly recommend the Courtyard to anyone visiting Charleston.

To put it simply, it was bad. I don't typically write bad reviews but this called for one. I was tagging a long with a couple of my companions, one of which was hosting a retreat. A lot of the plates and some of the silverware that we ate off of and with we're dirty. A few complications occurred that I didn't get the full gist of cause then to put a cheese and fruit platter in our room as an appology but even the knife given to us to eat it was dirty. The beds gave me a backaches. There was a large gap under our door which allowed us to here everything in the halls. One of the bathrooms, and maybe the others, on the first floor smelled like sweage and had holes in the ceillings. Lastly, even though its not that big of a deal, one of my companions was angered over the fact that there was no creamer, sugar, stirring stills, or the tiny trash can for it for the coffee they had. I wouldn't go to this one again.

Wonderful place to stay when visiting beautiful Charleston! The location is great and the hotel is very accommodating! Great little bar and bistro located inside!!

Great location! Bistro staff were great! Nice fitness center and the kids enjoyed the pool. Our family of 5 slept very comfortably.

Very Comfortable and convenient to all down town activities

Nice Hotel with easy access to Marion Square and King St. The Staff was kind, Valet is the only parking option which is a $37 dollar cost- The rooms were clean and updated and the Shower was large and modern. Would stay again if I was going to spend some more time in Charleston.

Such a bad attitude from the old man at the front desk late at night. Racist and not respectful at all !!

Great location, walkable to everything. Friendly staff, everything was great.

Beautiful view from the roof... wasn't upset when it started to rain on us

Cheap ancient window PTAC air conditioning units are loud and cycle abruptly all night.

Talk about souther hospitality!
In addition to the hotel feeling safe and clean during COVID, the staff went above and beyond to help me out when I had an issue accessing my room before heading to the airport. I am so appreciative of this team!

Nice hotel. We didn't have a car but plenty of sights within walking distance. Plenty of places to wine and dine nearby as well. Staff was very curtious and very pleasant.

Best Location! Super Clean and everyone is very Helpful. Will definately return here.

Great location, nice large rooms and bathrooms, have stayed here twice. However, there can be a lot of noise from hallways/adjoining rooms and the beds aren't great.

It was nice. Location was good. Hotel wasn't any spectacular but was there to visit a friend. Rooms look relatively clean.

Outstanding location! Newly remodeled. Friendly staff. Clean. Convenient.Awesome rooms. Plenty of space.

Standard hotel. Fairly quiet rooms but limited parking.

Great Staff. Very accommodating. Older building that is very clean, but is on desperate need of infrastructure update.

Great location, professional management and staff, Starbucks with friendly staff in the foyer, comfortable beds and excellent linens in a beautiful historic city. Good value for the money.

I'd expect more for the cost . Had to pay for parking everyday and bed were hard as a rock . Staff was friendly and tried to find me another room but the beds are still really uncomfortable . I would compare them to the cheap 99 dollar bed. No free continental breakfast and pay high price for what they do have .

Convenient location to most of the best eats and scenes of Charleston. Staff was courteous and knowledgeable. Accommodations were clean and met expectations.

Wonderful location and beautiful rooms. The room felt a bit smaller that some other courtyards I have stayed in but the decor and quality were of great quality. The front desks recommendation for dinner wasn't very good and that is the only real complaint I have.

The location is great, but the hotel needs lots of fixing up. Some specifics: (1) multiple grungy stains on the carpet - see photos; (2) inadequate laundering of towels - see photo of suspicious red spot on towel; (3) dusty air vent; (4) moldy shower. Wouldn't stay here again.

Great hotel in the heart of Charleston's historic district, right across from the square.
Best location, on-site restaurant, on-site parking, fully remodeled in 2018, and incredibly friendly staff.

You can park your car on-site & walk to everything in the historic district (battery park, painted row, slave yard, etc.) including many of the best restaurants in the city.

Also, the hotel is a pickup point for several tour guides and carriage ride companies.

Since 2009, this hotel has been my first choice when visiting Charleston. I've stayed here on business trips and numerous family vacations and weekend getaways. LOVE this hotel.

The service was great, the front desk was super friendly and helpful. The absence of a full restaurant and bar reduces the appeal of the hotel.

Clean, provided bottled water for guest, going out for a walk around town. Nice rooms, and pool. Would stay again

You should try the fix your elevator challenge. Two weddings and a basketball tournament all the same place with one working elevator.

They recently renovated and the place looks good. However they removed the carpet from the rooms and added hardwood floors so now all the sounds from your neighbors and out in the hallway are clearly audible. Heard the guy in the adjoining room snoring all night. Think carefully if you're a light sleeper. That alone makes it a 2 star review but the staff are all very friendly and helpful and make up for it.

It's a very basic property. You are staying here for the location. They have a nice seating area, but the rooms are cramped.

Awesome views and a fantastic room. Beds are super comfy!!! Great value for the price. Very clean and nice.

Great location staff top notch. House keeping 5 stars.

Great location. Lower cost than other hotels in the immediate area. Staff was very courteous, lobby and room were very clean. Sanitizer located throughout the hotel. Was not a fan of them charging a for parking when its their own parking lot located directly behind the hotel.

Good walking distance to restaurants. Rooms were nice.

Stopped in to use some services as I was not a guest. Service staff was friendly, place seemed occupied by upscale clientele. Location was excellent and close to all the good stuff Charleston has to offer!

The hotel and rooms were ok, but for the price, I expected better. Didn't even have free coffee. Just stayed at a Marriott Bonvoy, and hands down that was 10 times better. It had coffee for their guests and a lovely continental breakfast.

Loved the location of this hotel. It was very central to shopping, bars/restaurants, and an easy walk to most of the historical activities in Charleston. The rooms were also very clean and a comfortable size. The staff was incredibly helpful and nice.

View was very nice . Shower was gross turned on water was brown ! and mold in tub area

Room was very large and clean. Close to bars and restaurants. The best!

My in-laws stayed here while they were in town and it was a very pleasant experience. The concierge was great at recommending restaurants based on our unusual criteria, getting us reservations, and even booking us a fantastic last minute walking tour.

A nice hotel that is conveniently located to everything. The staff was friendly and the concierge Kevin went above and beyond to ensure that we had a wonderful vacation.

You would think the price you pay for a room, you would have a/c in the bathroom. Or not have someone else hair in the tub when you checked in or in the toilet after they cleaned it. There was mold on the a/c unit and window. Dusty. After cleaning, they did not give us and hand or wash towels. Went to tell front desk twice and nothing was ever done. It sucks because I love staying at Marriot, but this one was by far the worst I've ever stayed.

Great hotel in the heart of downtown charleston. We hold many of our professional events there, staff is friendly, food is good, and our events always run smoothly.