The County of Oswego Council on Alcoholism & Addic...
The County of Oswego Council on Alcoholism & Addictions, Inc. (COCOAA) is an organization that provides support and resources for individuals dealing with alcoholism and addiction. Their website, cocoaa.org, is informative and offers a range of helpful information. However, my experience with the company was average. While they provide valuable services, I found the overall customer service to be lacking. The response time to inquiries was slow, and the staff did not always seem knowledgeable or helpful. Additionally, some of the information on the website was outdated. Despite these shortcomings, COCOAA does offer important resources for those struggling with alcoholism and addiction, and their commitment to raising awareness and providing assistance is commendable. With some improvements in customer service and website maintenance, COCOAA could become an even more valuable resource in the community.