3 years ago
Giving 3 Stars and minus 2 for other employee's en...
Giving 3 Stars and minus 2 for other employee's encounters. Went Valentines Day to kill time and looking at area rugs. Once an employee saw me searching, he approached me and advised me of a section where discounted items were, including rugs and more rugs he was bringing out. He was FANTABULOUS!! He actually brought out more, took time and helped me look at them and referred me to website to get a better view. Extremely appreciative for him for that. Also a female whom saw my struggles, she actualy went and got me buggy. Very appreciative for that and held while I placed in cart.
While looking for the helpful associate, didn't see so asked another employee, assuming he was manager. He was abrupt with me. He actually kinda dismissed me with his, IDK's. Anywho, at register and attempting to ask the cashier for info on rug/other rugs, she said "not my area, I'm only the cashier and we have other employees for that'! She proceeded to call someone to help me and I said I didn't need anyone alse, I was simply going to ask for the method to view products on the site. Started to take wine-1 bottle from cart for check out- she mentioned, O' the wine can't be sold until 11:30AM. It was about 11:20AM but I removed and didn't want to wait till the time came. She also said, another patron was also unable to purchase as they'd left a buggy full of wines set aside because of time. No customer service there.