Copycare

Copycare is an independent photocopier and printer supplier that operates under a 90-day agreement called Latitude, offering no long-term contracts and no lease fees. They provide lease-free machines with genuine toners, regular servicing, and back-up support, allowing customers to swap models free of charge if unhappy. The business serves schools, churches, charities, accountants, financial institutions, solicitors, and businesses across the UK.

Copycare is located at 41 Riverside II, Sir Thomas Longley Road, Rochester Kent ME2 4DP, and they operate nationwide across the UK. Their service covers areas including Ashtead, Banstead, Byfleet, Cheam, Chessington, Chobham, Cobham, Epsom, Esher, Ewell, Hampton, Kingston, Leatherhead, Merton, Mitcham, Molesey, Morden, New Malden, Oxshott, Raynes Park, Surbiton, Sutton, Tadworth, Thames Ditton, Walton on Thames, Weybridge, Wimbledon, Woking, and Worcester Park in Surrey.

The business has been operating since 1994 and has developed an enviable reputation for being honest, friendly, and professional. They have over four years of experience working with clients like AWC Training Ltd, according to a testimonial from Alan Clare, Managing Director.

To get started, customers can call 020 8296 0202 or email [email protected] to discuss their printing needs. They also accept letters sent to their Rochester address and encourage informal chats to find the right machine for specific requirements.

The primary pricing model is that all you pay for are the copies you use, with no hidden lease fees or complex long-term rental agreements. This includes genuine toners, parts, regular servicing, and back-up support that is provided free of charge.

Copycare is an accredited member of NAPPS, the Nationwide Association of Photocopier and Printer Suppliers, which requires them to meet and exceed service expectations. They are also official authorised service providers of Xerox photocopiers and printers, ensuring correct and efficient repairs.

The Latitude agreement allows customers to swap machines free of charge if they are unhappy, though there may be a small contribution to delivery charges in some cases. This flexibility is part of their stress-free machine loan approach.

A customer on Trustburn praised the team's high skill level, responsiveness, and ease of working with them, noting they consistently deliver exceptional results for copywriting projects.

Copycare mainly deals with Ricoh, Xerox, and Konica Minolta machines but is willing to chat about other models. They aim to recommend the right machine for each client's specific needs.

The business targets a diverse range of clients including private and state schools, nurseries, academies, churches of all denominations, charities, trusts, accountants, banks, and legal practices.

According to the website, they have no pushy commission-chasing salespeople and no overinflated quotes, aiming for a straightforward and professional interaction with clients.

The company emphasizes being green through policies like recycling photocopiers and printers, re-using packaging, reducing paper use, and donating to environmental causes.

Some users on Trustburn mentioned that the service was outstanding and delivered on time, while others noted the team's attention to detail and ability to understand requirements perfectly.

The official website of Copycare is copycare.co.

On Trustburn, Copycare has a rating of 4.3 out of 5 based on 8 reviews.