CONTINENTAL SKI SHOP Review

Ruined brand new parts they were asked to install and sized them by not using grease, then couldn't fix there problem they caused and I had to bring it elsewhere to fix there problem never going here again

$10 bucks to remove grips and cut poles down. The guy did a great job before my JNQ race. Would definitely go back.

This was an excellent bike shop in my opinion. We drove down from Bemidji to have a better selection and we got it. Craig was awesome and extremely patient.

I called them on Saturday afternoon after having just broken my handlebars in an event and was 1100mi from home and needed my bike for training the rest of my vacation. In addition, we were 60 miles away in Ashland. I dropped it off on Sunday morning early and they had it back to me by early afternoon the same day. I couldn't be more grateful- we had only one day in Duluth scheduled on our family vacation so we couldn't wait days to get it back. These folks really went the extra mile to get me running again so we could continue our trip. THANK YOU THANK YOU THANK YOU.

Good service but will try to sell you services and items you don't need. Best to go in knowing what you need.

The crew at Continental Ski & Bike is making the best experience out of shopping for a bike. Staff is quite knowledgeable and never pushy. They want to make sure you are set up with the best bike for your riding style. Thanks for friendly conversation and the new bike!

This bike shop was awesome. I needed to rent a bike for the Half Heck of the North Gravel Ride and Ryan set me up with the Cujo 27plus. It was a blast to ride. Amidst a great selection of bikes and equipment is a knowledgeable and friendly staff. John stopped what he was doing and patiently (!) helped me load the bike up while showing me all the features of the bike. After a long day of riding returning the bike was relaxed and easy. This shop is so accommodating and informative. My experience was so good that I left with the hope to return back next year ( I live in Missouri) and actually buy a bike from them.

I'm not sure how to say this, but I simply can't believe the previous reviewer and I visited the same bike shop.

My family spends time in Jackson Hole, WY area and New Hampshire with several top notch bike shops all working hard to earn our business. Well, just one visit to Continental for a "rental" while in Duluth, turned into a purchase of a $3,900 Full Suspension Mtn Bike.

Andre couldn't have done a better job discussing bikes with us and providing alternative rental options to meet our needs. But when it came down to it, I felt strongly that the bike we purchased here while on vacation in Duluth would be enjoyable to ride on this vacation, and would also serve our needs in Wyoming.

It comes down to selection, service, knowledgable staff, fair pricing and support.

We'll pick up a Thule rack and a few other items before we depart Duluth and head East to New Hampshire. In the future, it's good to know we've got a great "go-to" bike shop each time we visit our extended family in Duluth.

Thanks to Continental, it's been a fun experience and we look forward to doing more business in the future.

My first experience was a very difficult repair and warranty situation and I couldn't stress enough how great they did. Pete in particular, came in on his vacation day (he surely did not have to) and called the manufacturer and spent an extensive time on the phone walking through the issue just to get me back on my bike. The effort he put in was amazing and I couldn't appreciate it more. You don't get that kind of service everywhere. On top of that, the price was fair for switching my parts over and they even fixed items I didn't know needing fixing.

A little cherry on top, I went to pick it up during hours they were closed (should of looked up the schedule, they are closed on Mondays) and a couple of workers still helped me out and got me riding again.

Highly recommend. Hard to find a place that will show that kind of care and go to battle for you with a big company!

Service was terrible. Walked into the store and saw four store associates speaking with each other at the front desk and wasn't greeted. Eventually, an associate asked us what my friend and I were looking for and sent us downstairs. There were three more associates downstairs and while we looked at bikes for over 10 minutes we were not approached or helped by a single of the seven store associates that were currently working. I'm going to be doing all of my bike shopping at Twin Ports Cyclery from now on because they have much better service. 1/10.

Very helpful staff, Andre was very personable and knowledgeable, he was able to answer any questions that we had. My fiance is extremely happy with her new cross country skis!!!!

Very knowledgeable about the area and willing to help us even when it meant referring us to different bike shop. Great local resource and fantastic rental experience with a quality bike.

Staff member with the tattooed leg is a rude, pretentious little guy. The staff at Ski Hut are always friendly so take your money there.

I go to this shop for everything year round. Great mechanic staff. Always available to help and answer questions. I never go anywhere else.

This needs to be your bike shop!

I was getting strange squeak from my favorite road bike. I brought it in and picked it up. After riding for just a bit, it came back. I brought it back and they were super apologetic. They did a TON of work and tweaking to isolate it and get it fixed. No extra charge. I was impressed to say the least. You will never get that kind of service from a big box store.

Kudos to the wrench crew at Continental. You guys are top notch.

Extremely helpful, nice selection, beautiful bikes. The bike swap they host and coordinate annually is pretty amazing too.

I can't say enough about the great staff and service. I had my bike serviced for the season. Ryan made sure every detail was addressed, the turn around was fast, and I was pleased with the price. Very reasonable for the work done. Well worth it. I wouldn't go anywhere else!

Craig and his staff were awesome to work with. Had a lot of fun and learned a lot. We will be back!

Great people working there from the shop to sales! I've bought a fat tire, road bike, and downhill from them and have been completely satisfied with each one.

Great experience working with Steve in the basement! He took the time to explain exactly what my bike needed for repairs and maintenance without making me feel stupid. He thoughtfully included me in the decision making process and explained what items were necessary and what were less urgent. Definitely appreciated the good service.

Great experience! These guys came through with the inventory and the know-how. They stayed late after closing time to help me find tools and parts to repair my bike's rear axle. They were clearly passionate about helping the customer and getting the problem solved. They gave me a great deal on a used part. They didnt over sell anything, and even suggested I go to the hardware store for one part that would be less expensive there. I was back to bike commuting to work today - only problem is that it rained - why couldnt they fix the weather too? Otherwise, Thank you!!

Kudos to Continental for keeping customers safe with social distancing rules.

Got a Giant Anthem rental bike from Conti last weekend to ride Mission Creek. The bike performed flawlessly and I had a lot of fun. Super easy, will definitely go there again. I'm particularly interested in trying some of the higher end Rocky Mountain rentals.

I rented a hybrid bike for riding to spectate during Grandma s Marathon. Even though I wasn t running this year, I wanted to see some friends running and wanted to make sure I got to the right mile marker to catch them at that point in the race. The staff were so friendly and helpful. They gave me directions on how to get to where I wanted to start. They took the time to work with me about making sure I could fit it into my car (ha). It was an excellent experience for me. I appreciated the kindness and time they took to help a runner who isn t exactly as knowledgeable about biking. I learned a bit too! I can t wait to come back to Duluth when I have more time so I can stop by and chat/rent another bike. Thank you!

I had already ordered my bike from another bike shop. Good guys, nothing bad to say about them. Went to Continental with my wife looking at bikes for her. We worked with Ryan and he was unbelievably helpful and patient, not to mention knowledgeable. When we couldn't find the right size for her, Nikolai offered to put together a different frame size for and we could come back and try it in a couple hours which we did. While we were there, I tried out one of the bikes my wife was looking at and it was pretty awesome. I had to eat a restocking charge at the other shop but the service was so amazing it was worth every penny. We're going back soon to get my wife her bike as well. I highly recommend this place. They are EXTREMELY helpful and EXTREMELY patient. I will be going back for nordic skis for my daughter this winter!

This was my go to shop before I moved out west. I bought my first lefty and fat bike with these guys. (Now I ride an intense m16 and a sb4.5c and travel around the county to ride) but, Now I come back for a visit and to do some riding and the guys treated me like crap, my price changed on the part I ordered, and the guys just act rude. I went to their bike swap and after almost 30 minutes of looking at bikes with a buddy we found a nice 56cm salsa cyclocross bike with an extra set of carbon wheels for 1600 so, we brought it to the lady to pay and she says "sorry we are not doing any early showings you will have to come back later." unforchanatly we could not come back later and they lost the sale and the bike ended up on craigslist. Lastly, I'm one to keep things local with an up and coming bike community like this but when things like this happen it sure makes it hard. You hear about these trails all the way from New Jersey to Cali and people will be coming in looking for good shops so I hope they can turn their stuff around

I recently took my young son here to shop for some alpine ski equipment for him. They had a great price (equal to online price) on a boot, and a nice selection of gently used kids skis to chose from. Felicia assisted us and was fantastic with my son, knowledgeable, patient, and very helpful. They put our new gear through the technical set-up and tested the bindings on the spot. This was a great shopping experience. Highly recommended!

Passing through town, we had a bit of an accident with our bike carrier while trying to transport our family s 5 bikes. I gave this shop a phone call, we popped in, and they were able to fix it quickly with no charge! Nice people, knew what they were doing- I will be stopping by for bike needs when in Duluth

I've always had good experiences shopping at Continental. Last year we got my wife cross country skis and the sales rep was very helpful and knowledgeable. I've had bent bicycle wheels trued a couple times and the mechanic did a fantastic job on one I would have called a complete loss. I do a lot of my own bike repairs and the repair techs have always been helpful and willing to share their knowledge. Continental Ski and Bike will always be my first stop for anything ski and bike related.

The quality of the help and information by some of the staff is abysmal. They're rude, incompetent, and just outright difficult to deal with.

The service at Continental Ski and Bike is the best in town, I'm very content.

Outstanding sales and service. Awesome bikes and a fun atmosphere. Highly recommended

Looked at down hill skis. Ask for yogi, he is very helpful!

All about money, all the time. Can't get a straight answer unless you pay them to fix something

They've always went the extra mile to help me with questions or finding the right product. No feeling of superiority from them and inferiority of you like some other shops I've been to. You can ask questions and not be made to feel stupid. I.E. Excellent customer service!!!

Since initially purchasing bikes for my wife and myself, every experience I've had with the folks at Continental Ski & Bike has been outstanding. I've been very pleased with the items I've purchased...but the service from the individuals who work there has been notably good. Knowledgeable, friendly and generous. Highly recommend this company.

This is a true *local* bike/ski shop with the inventory and expertise to take care of the pros. The store has such a great, low-key vibe to it, they have great community-building events, and they lots of love for the outdoors.

I've had nothing but great experiences with the shop team and have purchased a few bikes, skis, etc. from the sales team. Helpful and knowledgable folks with a passion for the Duluth outdoor scene.

Great bike shop with plenty of bikes ranging from mountain bikes, to kid's bikes, and to road bikes. They did a great job tuning my bike and changing the right crank arm as well with a decent price. I had come in another day and they noticed that the seat I had installed was crooked and they fixed it there on the spot! Bike works just like new and if I need anything, I'm defenitely coming back!

Very helpful and excellent service! I'm in once or twice a year for help getting my bike fixed and general upgrades. They'll do the best they can to work within a reasonable budget and quickly at that. I'd absolutely recommend coming here for anything bike related.

I rented a bike there and was amazed with the customer service. The guys explained the trails,where and what I should ride. The bikes they have are great for renting and in mint condition. They sell a lot of trail and enduro MTBs. If you want to get a bike with professional and personalized advice. This is the place to go

Very large selection of bikes and gear for sale and rent.

A large selection of thier leftover bikes have lower end wheel sets than what was originally specified from the manufacturer. Prices are reduced from $2,000 to $1,850 (aproximatley). The lower grade shimano r501 wheelset is worth $130 while the manufacturer spec'd mavik asksyrium run about $250. (Prices off internet on 9-23-17)

Know what you are buying before you go in there or you will upgrade parts later on which will cost you more in the long run.

If you are happy with the low end wheels it may be a better deal.

Fat tire bikes, and all other types.. nice selection. Inventory upstairs, with more downstairs, next to the very adept and knowledgeable repair shop. They fixed my tires, replaced my chain, did some lube work and a systems check for about 70$.. not a bad price!

Called in advance to make sure they would be open the next day since its a 5 hour drive fir me. Was told they would be. When I arrived the next day, they were closed! Ruined my trip, and wasted my time and money.

Best shop in town! Friendly humans, knowledgable staff!

These guys are awesome! I shattered one of my ski bindings the other day at spirit (no joke it was in multiple shards) so I went in to get some new ones and get them mounted. Once I picked the bindings I wanted they took them into the back, and had them all fitted in under 30 minutes, they also offered me a free tune up and didn't charge anything for the mounting. I would highly recommend them to anyone looking for anything done to their skis.

I just brought home a Giant Lafree this weekend, and I cannot stress enough how happy I am. We worked with Kraig, and he was so helpful and understanding when I explained what I haven't liked about bikes in the past. He put me right on this, and for the first time in a very long time I was able to RIDE. I have put just over 40 miles on it in 2.5 days. Go see them. I plan to return and get some new ski boots so I can finally rejoin my family skiing.

It was obvious to me that they cared about both the sale and service they provided. I was extremely impressed and we LOVE our bikes! Thank you!

Great service, friendly people and patient with my kids!

Pleasent employees, got the info I needed. Will use their services.

Love these people! They have been nothing short of top notch for us. We've shipped our bikes up from Florida the past two summers and they have them ready and waiting for us on arrival. In addition to great service and staff they have an excellent selection of retail; clothing, gear, supplies,etc. Great prices and excellent sale racks!