Consumer Research Associates Review

While UPS is a great service, staff here was rude. Cannot recommend and won't be back

austin really went above amd beyond what normal person would have.his customer service skills were great

The staff at this location were so helpful and kind! They really made me feel at ease about shipping my personal belongings across the country. Netra is an expert at packing, and the rest of the crew was great as well.

best service!!! hands down best ups in Colorado. got my package there on time and safely. i highly recommend using this ups store!!!!

I had the BEAT experience at your location. Austin was professional, helpful and very kind with all of my 1000 questions! Highly recommend!! And give Austin a raise- what GREAT customer service!

Always friendly staff. They take the time to walk me through my shipping options. They help me with copying when I'm in a rush. They have become my go-to store for shipping and copying needs.

Best Manager at UPS Mr.Netra Neupane !!! He has saved me so many times on shipping deadline!! I recommend to any person looking for the best service!!! Thank you again for saving me!!!

High five to Bryce and Aubrey for STELLAR customer service! I showed up with two laptops to ship and they patiently explained my shipping options, helped me choose the best solution, and then helped me get everything wrapped up and shipped. I highly recommend using this location to ship a package!

Usually good but also have gone before work and they were not open at 8am

I like the store as they are handling each and every package satisfactory.

I came in with no people and I'm still waiting for someone to even talk to me their are two workers here been here for 15 min now

I accidentally signed my document in the store before it was notarized. The lady in front of me did the same thing. They notarized her document but wouldnt notarize mine??? They said notarizing a doc that was signed was illegal. The lady in front of me said she did the same thing but they notarized her document. We were both very confused. I would stay clear of this place.

This is by far my favorite UPS store! They are consistently helpful and thorough. I have not lost a package yet which is more than I can say for several other stores. The staff and owner are always in a good mood even when the store is packed with customers and outgoing packages.

This is the best UPS store that I have been to. Louie was extremely helpful and friendly. I had been to 2 other UPS stores trying to get several hundred prints and neither place had been helpful. Louie walked me through the process, made sure all the prints ended up correct, and basically made the whole experience run seamlessly. I will never go to a different UPS store!

Koe went way above and beyond to help me out when I couldn't get my label to print. He set me up with a carefully packaged dress, printed label and made sure I got the tracking information so I could check on delivery. THANK YOU KOE!

I've been there multiple times and they've always treated me well. Today, Koe did an amazing job of packing up some stuff that I needed shipped. I definitely would have done a way sloppier job!

I do a lot of shipping of delicate art pieces that require care and attention to arrive in pristine condition. Mr. Dallakoti and his team there take great care of me and my work. They do all my packing and shipping and I consider them a key partner in the sucsess of my business. It has taken years to find a UPS store that I can trust, and I would not consider taking my work anywhere else. This is simply the way a UPS store should be run. If your business has shipping needs, or you just need to get a package to grandma, this is the place to go.

Best customer service! Even during their busiest time of year.

Great people and nice place been a client for about 3 years.

I saved all my recyclable packaging for months and finally brought it to the store. The store is listed as a drop off for this type of recycling.
They said they just throw it out. It s 2020, we need to save the planet.

I have no experience shipping items from this location so cannot comment on the negative reviews, but I receive a number of critical packages daily and have dealt with every UPS Store in Denver. This one store has offered my only consistently-positive experience. The owner and employees are always friendly and project a positive, customer service-focused attitude. On a number of occasions they've highlighted small but potentially significant package damage that I'd have missed, I always have my packages out the door within 5 minutes, and they have never "misplaced" a package, which happens disturbingly often at certain other local locations. My office is downtown as was my UPS store. I added a box here originally just for short-term convenience during personal relocation but this 5-star service convinced me to end my relationship with the prior store despite the inconvenience of the extra distance from my office; that other store was only a hundred yards away but the service was abominable.

Very helpful! Service was great. They made sure i was aware of the different options that were available to deliver my package. I give them a 9.5 out of 10

This pace was very good, I highly recommend it. I had to ship my whole trade show booth back to Texas. I had a some very fragile items that needed packed and they were packed very well and everything arrived undamaged. I've shipped some stuff with the local post office before and it seems like every other package I sent through the post office was either lost or damaged. The staff here was friendly. Not alot of places in Denver are this good. 10/10

I came in to use the SureID fingerprinting station. The fellow helped me go through the system two full cycles, really made it easier for me, I couldn't have done it without him.

Used this location to drop off an Amazon return. The package was never shipped out of the store and was never received by Amazon. Apparently they have some employee theft issues...

I am at this UPS store every week. The staff is super friendly and the service is fast. I always can count on great service and help for my shipping needs. A++