CONNEXION WORLD SERVICES SPAIN, S.L.

CONNEXION WORLD SERVICES SPAIN, S.L. Reviews

Reviews 34
1.8
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Expensive, not transparent, bad attention. Reasons...

Expensive, not transparent, bad attention. Reasons: When requesting a data migration to a new server, included in the contract, they do not carry it out unless it is charging an extra (an exorbitant amount). Difficulty in their telephone attention. Be very careful when hiring them.

NOTHING RECOMMENDED

NOTHING RECOMMENDED
I have been using your programs for over 24 years. Everything was perfect with his invoiceplus and contaplus. They have changed to sage 50/200 etc. And they are a real botch. They don't work and they are expensive and complicated. Bad attendance etc. etc.
After 24 years with sage we switched to other ERP programs.
Sage is currently nefarious and unprofessional. See you never.

A disaster. I want to migrate to another system. I...

A disaster. I want to migrate to another system. It is almost impossible to speak to this company. After many attempts I managed to leave a message for them to call me. I'm still waiting. It doesn't even seem like they have an interest in selling!

You hire the Sage 50 service, I am the user 830539...

You hire the Sage 50 service, I am the user 83053955480, you receive welcome emails from a few technicians with their very nice faces, saying that they will contact you for the start-up, but two days have passed and I am still waiting for them to give me access to the service that I've paid. By the way, calling is wasting time, they never catch it

IMPRESSABLE! I call to ask for my access data to p...

IMPRESSABLE! I call to ask for my access data to perform an installation because I change my computer and they tell me that they can't give it to me, to hire them again. I don't want your support service, just my access as a user, since I bought a FACTURAPLUS with a lifetime license, and I need to enter my user panel. Your answer is that if I can't find the email where my information is, I have to hire a license. What a shortcut to unpresentables. It's amazing how they get money, when the program is mine. What a small business, I strongly recommend not hiring ANYTHING with them. There are many alternative companies that are worth it.

LOVELY COMPANY, LOVELY SERVICE AND CUSTOMER SERVIC...

LOVELY COMPANY, LOVELY SERVICE AND CUSTOMER SERVICE !!! WORKING WITH THEM IS DESPAIRING !! WHEN YOU FINALLY GET DISCONNECT FROM THE MACHINE AND TALK TO A HUMAN THEY ARE INCAPABLE TO SOLVE YOU NOTHING. THEY SUBCONTRACT THE INSTALLATION OF THE SOFTWARE WITH COMPANIES, WHICH IMPOSE YOU TO WORK WITH THEM, SO THE SERVICE IS THE SAME AS NEFASTO .... I DO NOT RECOMMEND IT AT ALL. IF YOU ARE ON TIME CHOOSE ANOTHER Business Management Software !!!! NO SAGE !!!

VERY LITTLE RECOMMENDABLE. A REAL DISASTER !!!!!!

VERY LITTLE RECOMMENDABLE. A REAL DISASTER !!!!!!
MY COMPANY BUYED A "SII" PACKAGE, TO BE ABLE TO SEND BILLS AUTOMATICALLY TO THE ESTATE.
THEY MAKE AN UPDATE AND AUTOMATICALLY THE INFORMATION THAT IS SENT TO HACIENDA IS WRONG, FOR NOTHING IT CORRESPONDS WITH WHICH IT SUPPOSEDLY COLLECTS THE APPLICATION.

CALLS AND NOBODY KNOWS ANYTHING ........ CRAZY !!!!!!
A DEMAND FALLS YOU, YES OR YES.

I spent 1200 three years ago and now they tell m...

I spent 1200 three years ago and now they tell me that there is no support for my version and I have to spend another 1200 to update without giving me a solution to my current problem.

Customer service is third-world. A shame for Spain.

I spent 1200 three years ago and now they tell me that there is no support for my version and they make me fast 1200 more to upgrade without having a solution to my current problem.

The attention is third-world. A shame for the Spaniards.

Very expensive, too much for the service it offers...

Very expensive, too much for the service it offers. Excessive. Companies offer the same service much cheaper and better.
Customer service is ominous, overbearing and negligent.
They put you services that you have not hired at any time and use threats. Very unhappy. There are alternatives. They are not recommended.

If you ever give your data to this company, be pre...

If you ever give your data to this company, be prepared for life. They do not comply with the Data Protection Laws.
I have been trying to cancel my data for three months and there is no way, they do not pay attention.
Better not to buy anything here, not even try their products.

They have a serious problem with the support, or t...

They have a serious problem with the support, or the L1-L2 numbers increase or the company can go under, it is not normal that the wait to talk to someone is more than 40 minutes, that if then they charge with high prices elevated their migrations and services.

I have been working and collaborating with SAGE fo...

I have been working and collaborating with SAGE for years thanks to its support for entrepreneurs and SMEs. Your team always open to collaborate. And the new offices are out of the ordinary, modern, cozy, practical, the latest in design and space optimization.

Incorrect, expensive, nothing "transparent", bad a...

Incorrect, expensive, nothing "transparent", bad attention. We request a data migration to a new server, included in the contract, they do not do it if it is not charging an extra (an exorbitant amount). Difficulty in their telephone attention. Be very careful when hiring them.

I share my dire experience with SAGE.

I share my dire experience with SAGE.

After more than 25 years with SAGE management programs, they force us to change their program for a new one that they have released.

Everything has been a disaster. We have been charged high amounts for the change, with no choice, take it or leave it.

The new program besides being convoluted in its handling (perhaps because the SAGE owners are British), it is full of errors.
After a journey of months with COVID in between, holding out as best we could, we made the complicated decision to change the program to another ERP for the management of our office and our surprise was capitalized to discover that there are much better management programs that offer you a lot more to a higher quality and better customer service, being Spanish products, and much cheaper.

My advice if you need ERP management programs, do not include SAGE among your options.
We have felt cheated.

The On Line POS does not work, you call and no one...

The On Line POS does not work, you call and no one answers. After calling several times you are going to other phone numbers to give you the solution. In the end the last number plays and no one answers. Second day without working the online POS but at the end of the month if what we pay every day.

Shame, I feel cheated and ripped off after using S...

Shame, I feel cheated and ripped off after using Sage for over 20 years. They sell you a "sage50" program saying that with Contaplus you will no longer be able to work, they charge you a lot for an SME, more than 2000 euros, Sage 50 does not meet my expectations because in my opinion it is in process and my surprise is that I They have terminated all their services after paying a fortune without notifying me. I will never use any program from this company again and I will advise against everyone, I am trying programs much cheaper and they work the same or better than Contaplus.

They are real Gansters, they "sell you the motorbi...

They are real Gansters, they "sell you the motorbike" until you fall into their networks to later let them down when they themselves generate a problem. YOU DO NOT HAVE AN AGREEMENT TO CONTRACT WITH THEM

I do not give less marks because it is not possibl...

I do not give less marks because it is not possible. Exorbitantly expensive program, terrible telephone attention, they do not solve your doubts, the agents handle the program worse than me and I usually have to teach them by phone.

The program lacks basic things that any billing program has, and when you comment on it by phone, they tell you to leave a suggestion through their platform and if you receive enough votes, they will study adding it ... It looks like a Monty Python movie ...

CONNEXION WORLD SERVICES SPAIN, S.L.

CONNEXION WORLD SERVICES SPAIN, S.L.

1.8