Conicelli autoplex Review

I've been running around doing everything to get financed every where. Their finance department got me in a 2021 camery sweet deal.

Dropped off car for service and inspection. Was directed into the service valet portico area to receive an Id#, then waited a few min inside to check-in and spouse drove me home where I am waiting for notice it's finished. It's been about 2.5hr so far. Hoping it's ready today. They are very busy for last few weeks and probably the next couple months as service postponed during covid is scheduled

Professional, Courteous car dealership. Shout out to Charlie Blue. He's the best.

Body shop is awesome. I dropped off my car for repairs and met Mickey at the front desk. She already had a rental vehicle there for me from Enterprise. Getting into the rental was quick and easy. The next day Leslie kept me informed on the progress of my repairs. The shop handled all the paperwork with my insurance company and made the repair process super easy for me. Very pleased with the quality of repair. Paint matched perfectly.

Working with Conicelli was almost a month of my life, that I will never get back. Allow me to explain...

In May, I filed for a Chapter 7 Bankruptcy. During conversations with BK attorney, I was advised that I should consider purchasing a new vehicle with a lower interest rate, once my bankruptcy was discharged. Fast forward to the end of August, when my discharge papers arrived. I guess that meant, it was time to go car shopping.

During the proceedings, I was getting bombarded with letter after letter from Conicelli, telling me to come in, and they would find a vehicle for me. I wasn't going to do anything until the BK was discharged, so I hung onto them, and decided that I'd call when the time was right, to see what - if anything - they could do.

I'll give them credit for this: they were certainly eager to help, and the sales rep was nice enough...but not once did they pay attention to my requirements, nor live up to their promises. I was assigned a sales rep, whose name I will not provide. My requirements were simple. I drive a 2017, mid-sized sedan, with 60K miles on it. My new car...

1: Also had to be a mid-sized sedan.
2: Be at least a year newer than what I was driving.
3: No Korean cars, of any type.
4: Must have XM radio.

That was it. Simple enough, right? Well...here's what I was offered...

1: A 2017 Accord, with 55K miles on it, and no XM radio.
2: A 2019 Corolla with 36K miles on it, with a dirty interior and window tint.
3: A 20-something Elantra.
4: A 2019 Sentra, with a gash in the front bumper.
5: A Sonata.

The Elantra and Sonata were declined immediately, as advised him from the beginning that I did not want a Korean car. The Accord was declined, as it was the same year as what I was trading in, did not have XM radio, and had high mileage. The Corolla and the Sentra were declined, as I explicitly stated that I did not want a compact car.

We then begin to talk more, and I express interest in a 2020 Altima that was on their lot. He seemed eager, thinking that he might make a sale (which I would have certainly done, had the numbers worked out). He said that he'd "get to work on it", and call me later in the day.

This never happened.

I waited a day, figuring that maybe he needed more time. No response.

I call back today, and finally get a hold of him. Turns out, he never ran the numbers on the 2020 Altima.

In fact, he never even called it in to the bank.

In fact, the car was already sold.

In fact, he told me that I had a price cap of $20K...and they have NOTHING on their lot that I'd touch at that price, as they're all compact cars, Korean cars, or cars with damage.

When I advised him that I could simply go to Carvana, put down a grand, and get a car, he stated that my "interest rate would be higher". Yup...but it would also be lower than what I'm currently paying. Not by much, but it's something. And I'd get a car that I wanted.

In the end, after all the time that was wasted, I'd rather go elsewhere...anywhere....than Conicelli.

Right now service everywhere is backed up. But they do a great job once you're in.

Second time trying to post. Don't believe reviews. This business sold me a car that was previously in an accident. Carfax they showed me did not reveal accident. Was told do what you need to do. Ridiculous.

This is my second time buying a car here. Got another car from salesmen Chuck from financing. I definitely would cone back here to buy another car. Chuck was amazing! No pushy salesmen, very knowledgeable. I would honestly recommend this place to anyone.

Every time I have been there they work really well. Never tried to upsell me on anything. I thought it would be hard to find honest people in this business.
However I found some. And always enjoy my experience.