COMPUWORKS CISCO TECHNOLOGIES Review

We started using Compuworks for basic consulting and server maintenance service to supplement our in house IT department about 20 years ago and have never looked back. They have always kept up with the ever changing needs of new technology and services and their entire staff is knowledgeable, prompt, courteous and always professional. We are now relying solely on their Healthy IT program for all of our IT related needs from strategic network planning to server maintenance through help desk and printer maintenance. We are able to focus on our business at hand and give our employees the tools they need to get the job done because of the top notch service that Compuworks provides.

They are the best IT solution anywhere. My company signed on with them close to 20 years ago after having a catastrophic failure due to a lightning strike next to our facility. They quickly assessed our situation and proposed a system for us. I have been sold on them ever since. Their techs are all very friendly and polite and extremely competent. We have never been dissatisfied with them or their service. We recently signed on to the HealthyIT program which has been fantastic. I would highly recommend to any company.

CompuWorks has been the IT solution for my company for over 20 years. When I acquired a second company and needed help setting up all of the IT systems, there was no question that CompuWorks would be our go to. No problem too big or too small or too complicated. They are the best.

My company has done some referral work over the years with Compuworks. We found their staff always to be professional and courteous. The company has been in business for over 30 years. This alone should be proof of a solid business and they should be applauded for their longevity.

We have been using CompuWorks for our IT business needs for years. Their level of professionalism and prompt reaction to our needs is unparalleled. Their staff are extremely knowledgeable, friendly, prompt, and effective. I could not imagine navigating our business IT with anyone else.

I want to elaborate on my one star review given 6 months ago.

"A fish rots from the head down," is how I would describe this company. I have had many interactions with this organization in my career ranging from "OK" to simply "unprofessional." The day-to-day employees do a pretty good job, however the leadership leaves a great deal to be desired.

Firstly, even if you have credentials and experience, they will talk down to you. Compuworks management will try to convince you to do it "their way," even when presented with evidence that their way is wrong. "Their way" usually involves them taking more control of your infrastructure as they position themselves so that you have no choice but to continue as a customer.

Another issue experienced regularly is they sometimes provide services when none were asked for and bill you for it. Management would explain they were being proactive, however truly proactive measures would not be implemented unless asked about. This type of selective prevention comes across as suspicious and informs my previous point.

With today's technology you do not need to choose a MSP just because they are local and in your zip code. Choose a company that will give the respect a customer deserves and not lip service so that you can keep getting billed. A fish rots from the head down, and this company stinks.

Compuworks has assisted me with computer and printer issues over the last 3 years. Their staff is very knowledgeable. They are pleasant and friendly to work with. They give great customer service always asking if there is anything else I need help with. They are quick to respond and have helped me out of a pinch many times.

I have worked with Compuworks, at various companies, for more than 15 years and have been completely satisfied, in small projects, such as determining the best computer for the work that needs to be done, to larger, longer term strategic planning. The employees at Compuworks are friendly and respectful as well as knowledgeable. I've enjoyed working with everyone there.

Every experience I've had with CompuWorks has been fantastic. Their support staff is easy to work with and are very knowledgeable.