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S
3 years ago

I am from Charleston SC and visiting family to get...

I am from Charleston SC and visiting family to get away from hurricane Matthew. I packed most of our stuff and forgot a power cable for my PSU... I walked in and the gentlemen behind the counter gave it to me no questions and didn't ask for anything. they are a dime a dozen but he didn't bat an eye. He suggested returning it when I head out of town and I fully intend to with at least a $5 tip. It is fantastic to see this kind of kindness from anyone nevermind a business. I hope I need something from them next time I am in town because they deserve it.

j
3 years ago

Great service, very knowledgeable staff... I had a...

Great service, very knowledgeable staff... I had a 5yr old laptop that I thought was unfixable and they got it up and running quickly, now it's running good as new again. Thanks, Matt!! Thank You, Computer Depot!!! Highly Recommended!!!

B
3 years ago

Business computer motherboard/memory issues and Ma...

Business computer motherboard/memory issues and Matt was very helpful in getting our files that we needed backed up to another drive that way we could have the computer for future work. Highly recommend them.

D
3 years ago

The best I ve ever worked with. They are honest, ...

The best I ve ever worked with. They are honest, fair, and always diligent in completing whatever issue I have on my PC s. I ve used them in both my personal and business needs. Couldn t ask for any better than these people.

L
4 years ago

I took my Toshiba in for repair and they were so k...

I took my Toshiba in for repair and they were so kind and helpful...way above and beyond. My computer works better than when it was new! Great job Nathan and Matt. Thanks to you I have a 2nd laptop I have so needed!

I am very grateful! I will tell anyone I know to use them!

E
4 years ago

If you go to this place don't let Matt touch anyth...

If you go to this place don't let Matt touch anything. He will completely ruin your systems! You will end up spending so much more for extra repairs that weren't an issue to begin with! I don't know how in the world this guy is allowed to continue working here. He needs to be either trained better or find someone to replace him.

S
4 years ago

Be careful taking your computers to this business....

Be careful taking your computers to this business.
Last week, my prebuilt Ibuypower computer encountered an issue with over heating, which was the reason for my visit to Computer Depo. After diognostics I was informed by Matt (the only employee I have an issue with, in this establishment) that the water cooler pump had failed and thus overheated my computer. I was charged double price for a $30 cooler master fan and $60 installation fee, which is fine. However, the computer failed again after returning from this store. I didn't feel comfortable returning after being charged double the price on a part, so I gave it to a family friend to look at.

The end result was that during the installation of the new fan on to my processor, Matt applied so much thermal paste that it had some how made its way between the needles and the motherboard. Effectively destroying my motherboard..... I cannot speak ill of other employees that may work here as I only received service from Matt but I can tell you that his lack of knowledg, skill, or work ethic has so far costed me roughly $525 for a simple fan replacement.

About Computer Depot

Computer Depot: Your One-Stop Shop for All Your Computer Needs

Are you tired of dealing with slow and malfunctioning computers? Do you need a reliable partner to help you with all your computer-related issues? Look no further than Computer Depot, the leading full-service computer repair and sales company in Knox County and Sevier County, TN.

At Computer Depot, we understand how important technology is in today's world. Whether it's for personal or business use, computers have become an integral part of our lives. That's why we offer a wide range of services to ensure that your devices are always up and running smoothly.

Our Services

Computer Repair: Our team of experienced technicians can diagnose and fix any issue with your desktop or laptop computer. From hardware problems to software glitches, we've got you covered.

Virus Removal: Viruses can cause serious damage to your computer if left unchecked. We use the latest tools and techniques to remove viruses from your system without losing any data.

Data Recovery: Losing important files can be devastating. Our data recovery experts can retrieve lost data from damaged hard drives, USB drives, memory cards, and more.

Networking: We can set up wired or wireless networks for homes or businesses so that all devices are connected seamlessly.

Custom-Built Computers: If you're looking for a new computer that meets your specific needs, we can build one just for you. We use high-quality components to ensure that your custom-built PC runs smoothly for years to come.

Sales: In addition to repairs and services, we also sell a wide range of computers and accessories at competitive prices. From laptops to gaming PCs, we have something for everyone.

Why Choose Us?

Expertise: Our team consists of highly skilled technicians who have years of experience in the industry. They stay up-to-date with the latest trends in technology so that they can provide the best solutions possible.

Customer Service: At Computer Depot, customer satisfaction is our top priority. We strive to provide friendly service that exceeds expectations every time.

Affordability: We believe that quality service shouldn't come at a high price tag. That's why we offer competitive pricing on all our services without compromising on quality.

Convenience: With two locations in Knox County and Sevier County TN., getting help with your computer has never been easier! You don't even need an appointment; just walk-in during business hours!

Conclusion

In today's fast-paced world where technology plays such an important role in our lives; having access to reliable support when things go wrong is crucial! At Computer Depot; our goal is simple - To provide exceptional service at affordable prices while ensuring customer satisfaction every time! So whether it’s repairing a broken screen or building custom PCs; trust us as YOUR one-stop-shop solution provider!